
Mercedes-Benz of Naples
Naples, FL
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My wife and I moved to Naples, Fl one year ago. After 25 years of great experiences at Motor Werks of Barrington in Illinois it was real important for me to find my trusted Mercedes Benz Dealership in the N years of great experiences at Motor Werks of Barrington in Illinois it was real important for me to find my trusted Mercedes Benz Dealership in the Naples area. In short, through observations, asking general questions of each dealership and going through the car buying process I chose Mercedes Benz of Naples because all staff that I interacted with were all very genuine and very professional. In all, I’m very happy with their service department each time there my experiences were always excellent. The service staff, at Mercedes Benz of Naples are all polite, friendly, professional, and understands the customer comes first. Now, there is Shaun Warner. Shaun, definitely has always been there for me if I had questions concerns, or any issues with my Mercedes. Shaun always returned my calls and made sure my customer experience was a great one! Shaun, is genuine and Mercedes Benz of Naples Is very fortunate to have such as an asset like him. In summary, give Mercedes Benz of Naples a try you definitely will not be disappointed. More
Excellent experience during challenging times! I had an excellent experience over the weekend trading in my beloved G wagon for a minty, CPO SLC. I worked with Joe "JP" Politi remotely at first to I had an excellent experience over the weekend trading in my beloved G wagon for a minty, CPO SLC. I worked with Joe "JP" Politi remotely at first to arrive at a fair deal for both of us. Joe knew precisely when to follow-up. When I was ready to visit the dealership to close the deal Joe ensured the transaction was smooth and efficient. He pulled together a top notch team with Ken Hooshmand leading the business/finance piece and Tarquin Barnes leading the product orientation/concierge. Thank you for an excellent experience! I'm delighted with my SLC and look forward to doing business with Joe and Mercedes Benz of Naples again. More
Courteous, no pressure professional. JP is great JP was great to work with. Very courteous to my wife and I and attentive of our time and what we were looking for. No pressure, ho hassle. I would JP was great to work with. Very courteous to my wife and I and attentive of our time and what we were looking for. No pressure, ho hassle. I would recommend anyone looking to purchase a Mercedes to go see JP in Naples, a very nice gentleman that made the process enjoyable. Thank you for your time and for working with us this weekend. More
Our Service Advisor is superb. He is thorough, communicative, and responsive to my requests. He handled social distancing requirements and efficiently received and delivered the car with care. W communicative, and responsive to my requests. He handled social distancing requirements and efficiently received and delivered the car with care. We look forward to the relationship continuing. More
Attempt to Lease a 2020 Mercedes GLE350. I had a very impressive experience attempting to Lease a new 2020 GLE350 from a gentleman named Adam Davis. Mr. Davis was courteous, knowledgeable, an I had a very impressive experience attempting to Lease a new 2020 GLE350 from a gentleman named Adam Davis. Mr. Davis was courteous, knowledgeable, and extremely professional and is an absolute asset to the enterprise. Frank Costa Lakewood Ranch, Florida More
Fantastic customer service. Adam Davis was quick to respond to questions and glad to give straightforward answers. He was a breath of fresh air compared to dealing with other car salesmen. He’s a great respond to questions and glad to give straightforward answers. He was a breath of fresh air compared to dealing with other car salesmen. He’s a great representative of MB of Naples! Well done! Tom More
I had the pleasure of meeting Adam Davis, sales person extraordinaire with Mercedes Benz of Naples. Adam was more knowledgeable, informative, personable, compassionate, authentic and patient than any othe extraordinaire with Mercedes Benz of Naples. Adam was more knowledgeable, informative, personable, compassionate, authentic and patient than any other salesperson I have ever met in any industry. More
2020 GLC 300 Terrific Dealership. Always friendly and helpful. Very nice building renovations to service and sales. They accommodated our need to have a car while Terrific Dealership. Always friendly and helpful. Very nice building renovations to service and sales. They accommodated our need to have a car while we waited for new car to be delivered.. More
Service 5 Star This was my first time at Mercedes Naples, had a very pleasant experience, staff was extremely efficient and professional. Dealership needs to provi This was my first time at Mercedes Naples, had a very pleasant experience, staff was extremely efficient and professional. Dealership needs to provide better car washing service. Vehicle comes out soaking wet - not wiped down. Had to do it my self. More
Melissa and the dealership were very response to my needs ! I would highly recommend her and the dealership to my clients. friends and to my family. ! I would highly recommend her and the dealership to my clients. friends and to my family. More