
Mercedes-Benz of Naples
Naples, FL
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My best interests in mind I contacted MB of Naples after seeing a car online that appealed to me. Adam was very helpful and although the car I was interested was sold the day I contacted MB of Naples after seeing a car online that appealed to me. Adam was very helpful and although the car I was interested was sold the day before, he did his best to find me something similar. In the end we did not find exactly what I was looking for, but Adam was very professional and did his best to help me. More
Excellence throughout at Mercedes-Benz of Naples Wonderful, positive experience from start to finish. Low pressure, high quality team made the whole process enjoyable. Would highly recommend this dea Wonderful, positive experience from start to finish. Low pressure, high quality team made the whole process enjoyable. Would highly recommend this dealership to anyone interested in a beautiful new MB automobile or SUV. More
Simply the Best ! David Wachs and Rob Seeds went above and beyond to ensure our buying experience was the best possible. The professionalism, friendliness and responsiv David Wachs and Rob Seeds went above and beyond to ensure our buying experience was the best possible. The professionalism, friendliness and responsiveness they provided truly demonstrates they are a customer centric Organization. We will be back again ! More
Highly professional sales experience. High quality professional service. This was the second time I purchased a car from Mercedes Benz of Naples even though I live in Sarasota. Nick Maga High quality professional service. This was the second time I purchased a car from Mercedes Benz of Naples even though I live in Sarasota. Nick Magan, the sales person I dealt with on both occasions, epitomizes excellent customer service, He is the main reason I came back. More
A great experience, fast in and out service! A great experience provided by competent and courteous people. Truly a state of the art dealership with the costumers best interest in mind . They rea A great experience provided by competent and courteous people. Truly a state of the art dealership with the costumers best interest in mind . They really go above and beyond to make your experience as easy as possible More
Premium Service Very accommodating. Took my car in on very short notice for sevice. Mr. Torres fully explained the service to be done, the estimated time and cost of Very accommodating. Took my car in on very short notice for sevice. Mr. Torres fully explained the service to be done, the estimated time and cost of completion. At the time of completion It was difficult for me to get to the dealership so Mr. Torres arranged to have it delivered. Great service !!! Thank you very much and I would not hesitate to recommend. More
Excellent service every time throughout the dealership. I was met at my car as I drove up. The attendant called my service rep. Daniel Smith (Smitty) who came out to take me to his office while my car was I was met at my car as I drove up. The attendant called my service rep. Daniel Smith (Smitty) who came out to take me to his office while my car was driven away. Smitty was courteous, efficient and personable when he wrote up my service order, which took very little time. I didn't require a courtesy car but one was available should I have done so. Smitty texted me as I left in case I had any questions and he also texted me when my car was ready for collection. Everything was done as expected and the car was washed and cleaned at no charge, which I really appreciated. More
Good service! A first class experience from the sales process with Dennis Stout right through to leaving the dealership with the new car. Service Advisor Jackie Dre A first class experience from the sales process with Dennis Stout right through to leaving the dealership with the new car. Service Advisor Jackie Dressman also deserves star rating. Highly recommend! More
Routine service. Receptionist, parking attendants and courtesy car personnel were all very pleasant and professional. The real gem was my service advisor, Jackie. Th Receptionist, parking attendants and courtesy car personnel were all very pleasant and professional. The real gem was my service advisor, Jackie. Thoroughly enjoyed doing business with her. Great personality, and very knowledgeable. Deserves an A+. More
Great dealership From showroom to delivery and instructions of new systems a first class experience.Each person we interacted with was personal and professional.This w From showroom to delivery and instructions of new systems a first class experience.Each person we interacted with was personal and professional.This was my second lease . More