Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Naples
Naples, FL
1,163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,163 reviews
January 02, 2019
Prompt Service Great Attention to Detail The sales team, Joe, Krebbs, was very helpful and informative. There was excellent follow through.. He was prompt in all meetings. Brock Linton cou The sales team, Joe, Krebbs, was very helpful and informative. There was excellent follow through.. He was prompt in all meetings. Brock Linton could not have been more patient and helpful in explaining all the new technology! All the new technology is over whelming, but he was most assuring! Joseph Jalbert was also very efficient and accommodating. More
by cappy
Employees Worked With
Joseph Jalbert .Very helpful, Joe Krebbs, Brock Linton
December 31, 2018
biggest cheats In the world Do not use this dealership. they sold a car to us that was certified, we later found out the car had damage that the dealer did not disclose. Ron See Do not use this dealership. they sold a car to us that was certified, we later found out the car had damage that the dealer did not disclose. Ron Seede, the manager was confronted about this and he acted as if we were criminals. Rude, worthless excuse for a human. Rob Seeds is a pure con man and he will lie cheat and steal from you. buyer he aware. More
by consumer
Employees Worked With
Rob Seeds
December 28, 2018
Courtesy and honest service Yes MB service is expensive , but this dealer does try to modify expensive. Jackie had them fix two tires NC Car was spotless when delivered Yes MB service is expensive , but this dealer does try to modify expensive. Jackie had them fix two tires NC Car was spotless when delivered More
by Stever
Employees Worked With
Jackie Dressman
December 28, 2018
Excellent Customer Service Randy Hamme was an exceptional service adviser. He went above and beyond to take care of our suspension issues and provide the scheduled service for o Randy Hamme was an exceptional service adviser. He went above and beyond to take care of our suspension issues and provide the scheduled service for our vehicle. More
by GL450
Employees Worked With
Randy Hamme
December 19, 2018
MB GLE Adam Davis is a very engaged and responsive sales person. He spent the time to demonstrate the technology of the vehicle and to train us. He also fo Adam Davis is a very engaged and responsive sales person. He spent the time to demonstrate the technology of the vehicle and to train us. He also found a vehicle color that my wife liked and has followed up with more information post purchase. More
by Spiceguy
Employees Worked With
Adam Davis, Corey Bernardo
December 18, 2018
Incredible Exceptional Service from Jackie Dressman and the entire team. Car was done early. Presented clean with tire shine and more. Service area was very s Exceptional Service from Jackie Dressman and the entire team. Car was done early. Presented clean with tire shine and more. Service area was very spotless. More
by Marco
Employees Worked With
Mike O’Shea , Jackie Dressman, Patrick Baffa
December 17, 2018
Best dealership to work with because of the people. Each individual I've selected below is top in their field, extremely knowledgeable about MB and the car industry in general. They each know my needs Each individual I've selected below is top in their field, extremely knowledgeable about MB and the car industry in general. They each know my needs and can anticipate what's required to delight me with a new car. In addition, they excel in customer service. I would not do business with any other sales people, Tom and Dean are by far the best in their industry. More
by The Smiths
Employees Worked With
Tom Butz, Tom Neglio, Dean Smith
December 15, 2018
Exceptional service! We are Canadians, and we were well served, everyone was very helpful. The sprinter was well taken care of! Thank you to all the staff! Breakfeast We are Canadians, and we were well served, everyone was very helpful. The sprinter was well taken care of! Thank you to all the staff! Breakfeast was very good and appreciated! Pauline and Gilles From Quebec, Canada More
by Gilles
Employees Worked With
Service for Sprinter, don’t remember it’s name
December 07, 2018
Professional and courteous Have had Chuck Searles asmy sevice contact for many years. Always professional and organized. Everyone that works in that department is friendly and h Have had Chuck Searles asmy sevice contact for many years. Always professional and organized. Everyone that works in that department is friendly and helpful. Five stars to all. More
by Burr
Employees Worked With
Chuck Searles
December 06, 2018
Amazing experience We leased our first Mercedes and Adam Davis made this experience so first class and smooth it exceeded our expectations. From the moment we stepped in We leased our first Mercedes and Adam Davis made this experience so first class and smooth it exceeded our expectations. From the moment we stepped into his office to the moment he explained the car’s technology with us before we drove off was just excellent. On a side note: Adam gave personal recommendations to baby car seats and gadgets since we are expecting. Thank you Mercedes Naples, Thank you Adam. More
by Nagel
Employees Worked With
Adam Davis
