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Mercedes-Benz of Naples

Naples, FL

4.9
1,161 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,161 reviews

March 09, 2018

New Vehicle I recently bought a 2018 C300 and had an excellent experience with this dealership. David Wachs handled the sale, his professionalism and customer ser More

by John G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vermillion, David Wachs, Rich Grimes
March 05, 2018

Great experience Called in and was directed to Adam Davis. I told Adam of my search for a white MB E400 with package 3. I expressed to him I live in Ohio but visit N More

by Boater
Recommend Dealer
Yes
Employees Worked With
Adam Davis
March 03, 2018

A Great Experience Shopped a few weeks and visited 6 dealers on line and in person. Called and spoke with Adam re a car not yet pictured on site. He encouraged me to vis More

by BMW DRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis, Tom Neglio
March 03, 2018

Perfectly efficient,comprehensive,and hassle-free experien Adam Davis was referred to me by patients that recently had a great experience in purchasing their Mercedes-Benz from him. Following a bad motor vehic More

by Mkrueth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
March 01, 2018

Excellent sales consultant Adam represented the Naples Mercedes dealership in a most professional demeanor. He clearly listened to what my specific requirements were regarding More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wachs, Adam Davis, Joe Krebbs
February 26, 2018

BUYER BE WARE **BUYER BE WARE OF THIS DEALERSHIP**  Found the Mercedes S550 I had been looking for at Mercedes of Naples. I live in North Carolina and after agreein More

by Scott, NC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Smith
Mar 06, 2018 -

Mercedes-Benz of Naples responded

Hello Mr. Shealy, Hoping this reply finds you well. We do not and never have put profit over customer safety and we recondition these cars to their absolute highest standards. A technician went over this car when we acquired it and these are the things he recommended be replaced or repaired. -Engine Oil and Filter Change with Synthetic -Replace Air Filter -Replace Front Brake Pads and Rotors -Brake Fluid Flush -Mount and Balance Two New Front Tires -Four Wheel Alignment -Replace License Plate Bulbs So when you purchased this car all of this was already done. We assure you that had the technician here said we needed new rear tires we absolutely would have replaced them, but in this case we simply went with what the inspection suggested. As for the report we can show you the write up but it is only denoted in pass or fail and does not have specific measurements. It was never our intention to hold out to make a few extra dollars, on the contrary we attempt to get these vehicles as close to brand new as possible often at our expense as we usually discount the vehicles like we did in your case. Under this management we have proudly and fairly taken care of the Naples community, which has resulted in us being one of the highest rated dealerships in the area. We are sorry you feel as though you were unfairly taken advantage of but we went through every process to make sure everything was done correctly.

February 19, 2018

Very Kind and a professional attention A few days ago I visit the MB Dealership at Naples. I received the best attention from Mr. Dennis Stout . Thank you Mr Stout and all the people of the More

by Fabio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Stout
February 15, 2018

Outstanding From the first time I stepped into the Naples Mercedes dealership I knew that this was going to be a unique experience. Everyone was extremely curteou More

by ginnytom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe "JP" Politi
February 14, 2018

Continuous Exemplary Attention to Detail Adam Davis has now been a great MB Dealership representative. He has delivered exemplary service with his other associates. I highly recommend Adam an More

by Proud E400 Cabriolet Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
February 05, 2018

Great Sales, Great Service! The sales staff at Mercedes of Naples is first rate. They know their product and follow up to make sure you are satisfied. The service department is s More

by GreenGtr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wachs, Adam Davis, Chuck Searles
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