
Mercedes-Benz of Naples
Naples, FL
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Why I'll be going back to Mercedes for my next car. At age 77 my wife and I have had many great cars, Lexus, Jaguar, BMW, etc. Some buying experiences had been good, some not so much. My experience at At age 77 my wife and I have had many great cars, Lexus, Jaguar, BMW, etc. Some buying experiences had been good, some not so much. My experience at Mercedes in Naples hasn't been good, it's been GREAT, (so far) I rate the dealer as the best I've ever worked with. Starting from meeting it's owner David Wachs, Geoff in service, and Adam Davis our Salesperson. Adam is the most knowledgeable car person I've ever worked with and he makes buying a car a pleasurable experience.as opposed to a root canal. He also has a great sense of humor. We will go back to Mercedes in Naples for our next car in spite of the fact that Adam will be our salesperson. (Just kidding) More
Outstanding customer service After viewing a vehicle on the Mercedes Benz website that suited my family, my husband and I called the dealership and were assisted by Adam. He went After viewing a vehicle on the Mercedes Benz website that suited my family, my husband and I called the dealership and were assisted by Adam. He went over and above to explain all information on the vehicle. The process was seamless and we are extremely satisfied with our purchase! I would highly recommend Adam for his efficient service! More
AMAZING!! I couldn't be any more satisfied with my experience at Mercedes Benz of Naples, Adam Davis did an amazing job, he's very knowledgeable, profesional, f I couldn't be any more satisfied with my experience at Mercedes Benz of Naples, Adam Davis did an amazing job, he's very knowledgeable, profesional, friendly and I will definately recommend all my freinds and family to go to him. I live in Miami and I'm willing to take the Drive to Naples from now on. More
CPO ML350 purchase. The purchase of my Certified PreOwned ML 350 was painless. The sales person and sales manager were very professional. The process was not a "high pr The purchase of my Certified PreOwned ML 350 was painless. The sales person and sales manager were very professional. The process was not a "high pressure-you can't leave now" approach. The pre-owned car was well prepped and appeared to be new. Entire staff was very professional. More
Professional, respectful and kind JP was absolutely amazing! I can't say enough positive comments about him. He truly makes this dealership shine...he was professional kind and always JP was absolutely amazing! I can't say enough positive comments about him. He truly makes this dealership shine...he was professional kind and always respectful! I will and hav More
Trade-in and Lease of New Car Leased new 2016 Mercedes S550 and traded 2013 Mercedes 350E. Wonderful service by sales consultant Debbie Marino and product concierge Joey Macellari. Leased new 2016 Mercedes S550 and traded 2013 Mercedes 350E. Wonderful service by sales consultant Debbie Marino and product concierge Joey Macellari. Very helpful and professional. The Hannafans More
Professional & Service Oriented You can see and feel instantly that every employee during your visit wants to help you with almost anything. Everyone is very professional and focused You can see and feel instantly that every employee during your visit wants to help you with almost anything. Everyone is very professional and focused on the customer. More
Top Notch Service This is the second car we purchased with JP and the was experience was terrific. He's knowledgeable, thorough and a joy to work with. JP knows the Mer This is the second car we purchased with JP and the was experience was terrific. He's knowledgeable, thorough and a joy to work with. JP knows the Mercedes line and is eager to help in any way. We appreciate his integrity and would certainly recommend him to any prospective client. More
Great Pleasure doing Business with Joe P Joe P did a great job on our wants for a used car..Saw him on Saturday bought the car on Monday. Keep with in our price range. I would do business aga Joe P did a great job on our wants for a used car..Saw him on Saturday bought the car on Monday. Keep with in our price range. I would do business again with Joe P and would recommend him to my freinds to buy a car from.. Would give him a rasise very thoughtful person no pressure to buy. Thanks for all your help. Tom Koch More
Outstanding Service Manager I had a problem that no one was interesting in fixing on a certified used car. However, once Adrian Pena, my service manager, got the problem he fo I had a problem that no one was interesting in fixing on a certified used car. However, once Adrian Pena, my service manager, got the problem he follow thru until the problem was taken car of. He is the best and only thru his efforts was this situation showed what customer service should be. Also, my Sales Mgr, Joe Krebbs was outstanding as well. More