Mercedes-Benz of Naples

Michael Johnson We purchased the car by phone with Debbie Marino. She was knowledgable, courteous and provided excellent service. I don't think she could have done We purchased the car by phone with Debbie Marino. She was knowledgable, courteous and provided excellent service. I don't think she could have done a better job. Stephen Geller Jr. was also very helpful. He is extremely knowledgeable about the functionality of the vehicle. More

S550 used Everyone at the dealership is very kind. I may have paid more at Mercedes Benz of Naples however the quality of customer service was worth paying a h Everyone at the dealership is very kind. I may have paid more at Mercedes Benz of Naples however the quality of customer service was worth paying a higher price. More

professional, knowledgeable, Its always been a pleasure to deal with jp at the dealership. Always a gentleman, very knowledgeable, great sales approach, great touch program. Its always been a pleasure to deal with jp at the dealership. Always a gentleman, very knowledgeable, great sales approach, great touch program. Always in contact regardless of buying a car or not. After several purchases to date, i would always give joe politi and naples mercedes the first opportunity for a purchase. So far they are batting 1000. This last purchase was also assisted by Debbie Marino. Great job to her too!! More

Outstanding used car sales JP was fabulous for the process in our trade-in for a newer MB. We told him what we were interested in, and expedited the choices of certified used a JP was fabulous for the process in our trade-in for a newer MB. We told him what we were interested in, and expedited the choices of certified used available. JP was very courteous, had all paperwork in order for a smooth process. The car was immediately cleaned and ready for us to drive home in a short time. JP has been very conscientious with the follow up and making sure we are satisfied with our purchase . An overall great experience! Thanks JP More

Purchasing another CPO Mercedes Benz vehicle My wife and I have purchased six Mercedes from the Naples dealership and have had them serviced there. Whether purchasing a vehicle or having service My wife and I have purchased six Mercedes from the Naples dealership and have had them serviced there. Whether purchasing a vehicle or having service work done we feel part of the Mercedes "family" and are treated by professional and very knowledgeable staff in all departments Sales, Financing and Service More

It doesn't get better I have been dealing with Mercedes-Benz of Naples for 40+ years , and each year my experience gets even better. The service dept. is the number one re I have been dealing with Mercedes-Benz of Naples for 40+ years , and each year my experience gets even better. The service dept. is the number one reason for my loyalty. All my service managers have been excellent and Chuck Searles tops them all. I just bought 2 Mercedes and both salespersons were outstanding ! They made buying a car a positive and happy experience , for someone like me who doesn't like spending money on cars, this was a first class experience. The management of this dealership is the best. More

Purchase of a 2013 CPO 2013 SL550 Jonathan and Tom were an absolute pleasure to deal with - courtious, professional and efficient. Jonathan did not miss a beat. Delivered everything he Jonathan and Tom were an absolute pleasure to deal with - courtious, professional and efficient. Jonathan did not miss a beat. Delivered everything he promised in a stellar fashion. No suggestions for improvement. Just keep up the excellent, professional work! Thank You. Bob Lipschutz More

A Wonderful Car Buying Experience From my first encounter with Johnathan he was personable and professional. His knowledge of each of the models was very impressive. His mastery of a From my first encounter with Johnathan he was personable and professional. His knowledge of each of the models was very impressive. His mastery of all of the high-tech features was amazing. Johnny was able to help me with questions and decisions throughout the process. I never felt rushed or pressured in any way; actually quite the opposite. He continued to offer his services even after the sale. This atmosphere of service and professionalism continued right through to the final process of actually purchasing the car with the help and guidance of Finance Manager Ken Hooshmand, whose professionalism, patience and humor made spending too much money almost pleasurable. In all, Mecedes-Benz of Naples was the best car purchasing experience I have ever had. Thank you, Paul and Ruth Natello More

noise coming from tires I met with the Service Manager and we did a test drive to make sure all of my concerns were addressed. He reassured me that it was a rock or pine cone I met with the Service Manager and we did a test drive to make sure all of my concerns were addressed. He reassured me that it was a rock or pine cone stuck to my tire and that I didn't have a problem with my tires. My light indicator didn't go on, so I figured there wasn't an issue. The Service Manager made sure that I was satisfied, and made all of my worries go away. I really liked the idea that he addressed my issue, other dealerships would have just ignored my concern of a noise coming from the tires without the indicator light going on. I was extremely pleased with my service visit. More

Attention to details Jonathan Whitlow was first class the entire time. Attentive, follows up, diligent and really works for the customer. I would highly recommend him to Jonathan Whitlow was first class the entire time. Attentive, follows up, diligent and really works for the customer. I would highly recommend him to work with. More