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Mercedes-Benz of Naples

Naples, FL

4.9
1,168 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,168 reviews

February 08, 2016

Purchased my first Mercedes. I made an appointment to look at Used Mercedes. Jonathan Whitlow was my Sales Rep. He did an outstanding job in showing, describing all optioins Mer More

by Holden4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitlow
Feb 17, 2016 -

Mercedes-Benz of Naples responded

Thank you! We're happy to hear you had a wonderful experience with Jonathan and our Dealership. Welcome to the Mercedes-Benz of Naples family! Enjoy your new Mercedes!

February 05, 2016

Proficient ! One of the most excellent, polite, and astute gentlemen I have ever had the pleasure to work with. Jonathan is not only one of the few best business m More

by Brian Hug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitlow
Feb 17, 2016 -

Mercedes-Benz of Naples responded

Thank you for you wonderful review! We're glad you have found a friend in Jonathan and our dealership. Welcome to the Mercedes-Benz of Naples Family!

January 28, 2016

A very pleasant experience in upgrading my convertible. Jonathan Whitlow showed a genuine salesman's concern for my needs and went overboard to be sure I was happy with the car and the terms. More

by j42ake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitlow, Ken Hooshmand
Feb 17, 2016 -

Mercedes-Benz of Naples responded

Thanks for the great review! We're happy to hear you had a good experience with Jonathan. Thank for being a member for the Mercedes-Benz of Naples Family!

January 22, 2016

Adam Davis feedback I asked several dealers to quote me pricing for a 2016 GLE and a couple of sales folks responded that I should go into their dealers and they would gi More

by jkettel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Feb 01, 2016 -

Mercedes-Benz of Naples responded

Thank you for the review! We pride ourselves on working for our customers and there are very few better than Adam. We're happy to hear you got the vehicle you wanted and we're proud to welcome you to the Mercedes-Benz of Naples Family!

January 21, 2016

Expensive to the Max If you want to pay 60% more than you should this is your place. Arrogance and high price is a bad combination. The worst value. More

by Mercedesguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tino Guerrero
Jan 26, 2016 -

Mercedes-Benz of Naples responded

Thank you for taking the time to leave a review with us. We understand that value is important to you so we don't want to leave you feeling like you were ripped off. That "60%" is comparing our price’s here to those of SEARS car care. The quality of the components and the technicians are subpar compared to Mercedes-Benz of Naples original equipment parts and factory certified master technicians. Sears represented the tires and brakes to be “Mercedes-Benz parts”. The tires can be the same make and model and not have the same quality components. This is why factory rated tires for Mercedes-Benz will be marked with a “MO” on the sidewall signifying that they meet the stringent qualifications for your Mercedes-Benz. We are a luxury service department equipped with 160 complimentary loaner cars and a state of the art lounge, with complimentary Panera bagels, pastries, and cappuccino. Sears does not match the warranty that Mercedes-Benz of Naples offers with all repairs. 12 month 12,000 mile nationwide warranty for parts and labor. A complimentary road hazard program for all tires purchased from the dealer, which also includes parts and labor. This is a premium service at a premium price, we stand behind Mercedes-Benz “the best or nothing”!

January 20, 2016

No pressure and worked hard to fit what I was looking for. In general, I loathe buying cars from dealerships, but I had a very good experience with Mercedes-Benz of Naples and Debbie Marino in particular. Debb More

by herront
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jalbert, Debbie Marino
Feb 01, 2016 -

Mercedes-Benz of Naples responded

Thank you for the review! We're happy to hear about your positive experience with Debbie and the dealership. We aim to make your car buying process as easy as possible to it's always nice to hear about it when we've accomplished this. Thanks for being a member of the Mercedes-Benz of Naples Family!

January 19, 2016

The best experience I have had with a sales person Jonathan Whitlow was extremely knowledgeable and enthusiastic about the product. I was very comfortable working with him and would recommend him to More

by Cherie Ber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitlow
Feb 01, 2016 -

Mercedes-Benz of Naples responded

Thank you for taking time to leave a review! We're glad you had a positive experience with Jonathan and our dealership! Also thank you for telling your friends and family about your visit, that's fantastic! We're glad to have you as a part of our Mercedes-Benz of Naples Family!

January 18, 2016

Jonathan was spot on. After meeting Jonathan once and speaking several times on the phone, I finally got my wife ( the principle driver of the car) to meet at the dealershi More

by Big George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitlow
Feb 01, 2016 -

Mercedes-Benz of Naples responded

Thank you for your wonderful review! We're happy to hear you and your wife had a wonderful experience with Jonathan! Enjoy your new vehicle and welcome to the Mercedes-Benz of Naples Family!

January 15, 2016

Luxury treatment and luxury car Joe Politi sold me a previously owned S Class Mercedes. He worked hard to get me in the car he knew that I wanted. He has kept in contact with me si More

by B. Pace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe "JP" Politi
Feb 01, 2016 -

Mercedes-Benz of Naples responded

Thanks for leaving a review! We're glad you had a wonderful experience with Joe and our dealership! Thank you for being a member of the Mercedes-Benz of Naples Family! P.S. Please don't take him away we like him here!

Feb 01, 2016 -

Mercedes-Benz of Naples responded

Thanks for leaving a review! We're glad you had a wonderful experience with Joe and our dealership! Thank you for being a member of the Mercedes-Benz of Naples Family! P.S. Please don't take him away we like him here!

January 12, 2016

great experience It is not every day that you drive into a car dealership and look forward to the time spent. it is a pleasure to see such a place here in Naples. Merc More

by twocarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe "JP" Politi, Brian Lambert, Ken Hooshmand
Jan 12, 2016 -

Mercedes-Benz of Naples responded

Thank you for the wonderful review! We're happy to hear that you had a fantastic experience with Joe Politi and our dealership. Proud to have you as a member of the Mercedes-Benz of Naples family!

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