Mercedes-Benz of Naples

Great place to purchase a car It was a real pleasure dealing with people who were professional, experienced, and throughly knowledgeable. They were very patient and took all the It was a real pleasure dealing with people who were professional, experienced, and throughly knowledgeable. They were very patient and took all the time I needed understanding my new car. I would highly recommend this dealership Louisa Horth More

The best Over the past 70 years I have dealt with many car dealers. None can compare with NAPLES MERCEDES. In particular, two gentlemen,JOHN MALIKOGLU and A Over the past 70 years I have dealt with many car dealers. None can compare with NAPLES MERCEDES. In particular, two gentlemen,JOHN MALIKOGLU and ANTHONY CHINAGLIA with whom we have had the most dealings, should be complimented to the highest extent. They are excellent MERCEDES embassadors. More

Professional Dealership & People I've owned Mercedes Autos pretty much continuously since the early seventy's when living in the North East. I will say that I have rarely found a Merc I've owned Mercedes Autos pretty much continuously since the early seventy's when living in the North East. I will say that I have rarely found a Mercedes Benz dealership that wasn't extremely professional. Having been a business owner I will say that the quality of any business is its people and Naples Mercedes is definitely one of those businesses. They are a top tier dealership with first class professional people. I recently traded an older Mercedes and purchased a 2015 E-350 from Joe ( JP ) Politi....He is a very knowledgeable & professional sales guy that will make your purchase an easy one.... Having serviced my previous Mercedes cars prior to this purchase I can also say that their service department is also first class, as it should be.... More

What a experience we had purchasing our new EClass. Everyone from the sales person to our-business manager was fantastic. Everyone was so professional and kind.. It wa we had purchasing our new EClass. Everyone from the sales person to our-business manager was fantastic. Everyone was so professional and kind.. It was the best buying experience that we ever had. We would recommend everyone to purchase there vehicles from Mercedes Benz of Naples. More

Sales experience and purchase. Everyone, from the sales person (JP), to our-business manager (Joe Jalbert) was fantastic, very professional and willing to make the sales part of ou Everyone, from the sales person (JP), to our-business manager (Joe Jalbert) was fantastic, very professional and willing to make the sales part of our purchase (2013 SL550) go smoothly. This was one of the easiest, most pleasant front end sales experience. This is not my first Mercedes-Benz, purchased at Naples...so I had a very good knowledge of the product, sales department, and service department....The only problem I found was that their prep and certification process for resales, exhibited poor Product Control before delivery. I had to point out: paint chip areas which had to be fixed, console lid was broken, with the broken runner piece still in the console, and small chip in the windshield...all of which was brought to their attention. JP and the service department were very helpful in correcting all of these items, which required a number of service visits...All but the windshield...still waiting to see what will be done to correct it?? More

Rob Seeds As a female, purchasing/leasing a new car is never an enjoyable experience, until I met Rob Seeds at Mercedes in Naples. He was honest about my optio As a female, purchasing/leasing a new car is never an enjoyable experience, until I met Rob Seeds at Mercedes in Naples. He was honest about my options, the pricing and provided me answers to all my questions. When my funding was delayed he stayed on top of everything and kept the order moving forward. He delivered my new car in prime condition and made my first new Mercedes purchase a great experience. Thanks Rob! I'll see you in 36 months for another!.....Nancy Reddish More

A very satisfying experience I have to say the personnel at Mercedes Benz was very nice, specially my sales representative Joe Politi. He was always very professional and took his I have to say the personnel at Mercedes Benz was very nice, specially my sales representative Joe Politi. He was always very professional and took his time to make me get familiarized with my new suv. More

New car purchase We are very pleased with our purchase from MB of Naples. Our sales consultant, Jonathan Whitlow, was extremely knowledgeable, and gave us a great pri We are very pleased with our purchase from MB of Naples. Our sales consultant, Jonathan Whitlow, was extremely knowledgeable, and gave us a great price. More

Amazing experience at Service Department My recent visit to the Mercedes dealership to have my car was amazing! I had a Service representative for several years and loved him. He left the d My recent visit to the Mercedes dealership to have my car was amazing! I had a Service representative for several years and loved him. He left the dealership a couple years ago. My visit after his departure was so disappointing. The rep was not at all comparable to my previous rep. When I called to make this appointment I told the lady scheduling the service appointments how I felt about my previous visit and that rep. This time she assigned me to Adrian Pena. HE IS AMAZING! He is the prime example of what a PERFECT representative should be like. He was waiting for me and he was so friendly. Within a few minutes he made me feel very appreciated and like we had known each other for years. He had arranged a loaner for me for convenience. I had forgotten to tell him I was preparing to fly out of town the next day. When I remembered to tell him he just smiled and said "No problem". He went to the desk and they made some adjustments to have my car moved up on the list and finished before I had to leave town. He didn't admonish me or make me feel bad he just handled it with a smile. We talked a little bit about our families and when I left there I was smiling and laughing. My time with him was truly the HIGHLIGHT of my day. Who can ever say that? Normally people dread taking their car in for service but he was AWESOME! I hope the company appreciates him as much as I do because I'd like him to be my rep for many years to come. His service and expertise was so superb it could absolutely be the reason I choose to buy another Mercedes. Thank you Adrian!!! More

Making car buying an enjoyable experience! Jonathan took the time to listen to our requirements in a new SUV and came up with a great choice in the GL 450. The specific vehicle he recommended h Jonathan took the time to listen to our requirements in a new SUV and came up with a great choice in the GL 450. The specific vehicle he recommended has all the features we were looking for in a new vehicle with the focus on safety and convenience. He was great to deal with through the whole process. More