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Mercedes-Benz of Naples
Naples, FL
1,161 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,161 reviews
June 25, 2015
Professional, courteous and knowledgeable I had the great pleasure of working with Jonothan on the recent purchase of my ML. Jonothan is very efficient, very knowledgeable and being in Sales m I had the great pleasure of working with Jonothan on the recent purchase of my ML. Jonothan is very efficient, very knowledgeable and being in Sales myself, I recognized a master at work!!! Thank you to the Naples team. Gentlemen one and all. A very enjoyable experience. More
by Nicola B
Employees Worked With
Joe Jalbert, Jonathan Whitlow
June 24, 2015
excellent service I bought a Mercedes E class wagon and had it shipped halfway across the US so it was vital that I received an accurate description of the car. Adam we I bought a Mercedes E class wagon and had it shipped halfway across the US so it was vital that I received an accurate description of the car. Adam went beyond my expection and when I received the vehicle, it was exactly as described and better in many ways. My wife and I could not be more happy. Thanks again Adam! More
by E wagon owner
Employees Worked With
Adam Davis
June 20, 2015
Nothing short of amazing I have always disliked the experience of buying a car... until now. Jonathan Whitlow is not only an amazing associate but an amazing person as well. A I have always disliked the experience of buying a car... until now. Jonathan Whitlow is not only an amazing associate but an amazing person as well. A visit with Mercedes Benz of Naples is like visiting your favorite 5 star restaurant. Exceptional service and courtesy at every turn. Finance manager Joe Jalbert is a genius and secured an extraordinary deal. The experience we had at MB of Naples has created "Customers for Life", we will never go anywhere else. More
by I got the benz
Employees Worked With
Joe Jalbert, Jonathan Whitlow
June 18, 2015
Amazing I can't say enough about my experience at Mercedes Benz. From the time I stepped out of my car, there was someone available to guide me. Jonathan Whi I can't say enough about my experience at Mercedes Benz. From the time I stepped out of my car, there was someone available to guide me. Jonathan Whitlow was a perfect match for my car experience. He was kind, considerate, thorough and very well informed. It's not easy for a single older woman to step into a dealership and be able to remain comfortable and relaxed but that was my experience. Jonathan and Tom Butz put an offer together for me that I could not refuse. More
by smart leasee
Employees Worked With
Tom Butz, Joe Jalbert, Jonathan Whitlow
June 09, 2015
Great experience! We are very happy with the entire process at Mercedes of naples! We felt very comfortable throughout our time there. Thanks for everything, we are thr We are very happy with the entire process at Mercedes of naples! We felt very comfortable throughout our time there. Thanks for everything, we are thrilled with our new car! More
by Tshinabarker
Employees Worked With
Tom Neglio, Joe Krebbs, Nick Magan
June 06, 2015
Unbelievable experience and professionalism This is my second Mercedes but the first time I have purchased one from out of state. I live in Ohio and had been referred by a friend to Mercedes Be This is my second Mercedes but the first time I have purchased one from out of state. I live in Ohio and had been referred by a friend to Mercedes Benz of Naples. I was nervous given I was about to buy a car without seeing it in person. Let me tell you the experience was smooth, the staff helpful and professional, the process easy, and I couldn't have asked for more. First, the sales folks offered to take additional pictures and send me more information than was online. They didn't pressure and were easy to work with. Once we said lets buy this car they instantly sent me the paperwork to complete for the initial purchase and credit check. They had the information back to me and consistently followed up to make sure I had received it and if I had any thing I didn't understand. The next day a FedEx envelope arrived with the paperwork and the dealership had all of the areas I needed to sign highlighted and had specific and direct instructions for me. I completed it, sent it back and the next day owed a Certified Pre-Owned 2014 Mercedes GL450. I called my Sales Person, Debbie Marino and she helped me arrange transportation from Naples to Cleveland, Ohio. Frankly, I never expected buying a car, sight unseen, from Florida (while I live in Ohio) would be easy, but it was. Everyone, I spoke with at the dealership was helpful, friendly and professional. Truly an easy experience and great people to work with. More
by TSH78
Employees Worked With
Joe "JP" Politi, Debbie Marino
June 04, 2015
Awesome Experience Leasing My C 300 While shopping around for a C-300, I began internet corresponding with Adam Davis. I have the type of job that does not really permit phone calls so I While shopping around for a C-300, I began internet corresponding with Adam Davis. I have the type of job that does not really permit phone calls so I let Adam know early on that I really preferred e mails. He was AMAZINGLY respectful of that and we were able to communicate via e mails from there one in. I was so pleased with his e mail etiquette, demeanor and the information I received, that I decided to set an appointment to drive out to Naples. From the moment of my arrival, the lady at the front desk was great and shared she had just obtained her C300 and was loving it. Shortly thereafter, I met Adam. He was highly energetic and super friendly. He introduced me to Anya and said they worked in tandem. Anya also informed me she had obtained a C-300 and was loving it too. The two of them (Adam & Anya) were extremely professional and very well informed. The prices for the car were more or less in line with those I received by e mail - and the cars that were shown to me were just what I was in the market for. There was no pressure to upgrade or add features I didn't want. They kept true to what I wanted. I was able to receive a decent trade for my '07Nissan Maxima...and several hours later left the dealership with my C-300.! Adam, Anya and the Finance Manager stayed late in order to help me. I have since been driving the car for 6 days, and I LOVE MY CAR!!!! Thank you Mercedes Benz of Naples for not only making my experience a pleasant one, but for also employing such dedicated and skilled personnel as the ones I mentioned here. You can bet that I will most definitely recommend your dealership to my friends. Sandra Marti More
by Sandy
Employees Worked With
Adam Davis
June 01, 2015
1st Class Sales and Service I have now purchased two Mercedes from Mercedes-Benz of Naples. Both cars have been wonderfully prepared, extremely reliable and were sold by experts I have now purchased two Mercedes from Mercedes-Benz of Naples. Both cars have been wonderfully prepared, extremely reliable and were sold by experts who knew their product and how to treat a customer. The sales process was efficient and accommodating, without any sense of pressure or time. Tom Hite and Joe Politi are consummate professionals. More
by Seth
Employees Worked With
Joe "JP" Politi, Joe Jalbert
May 26, 2015
My E350 I went to your dealership based on a recommendation from my uncle, specifically to ask for Johnathan - what a great experience - at least with Johhath I went to your dealership based on a recommendation from my uncle, specifically to ask for Johnathan - what a great experience - at least with Johhathan. The things that delayed our purchase, which started at 9:30 a.m. and ended around 3:00 p.m., where not in his control He's a great salesperson, by not being a typical salesperson. No pressure, just the facts, and I very much appreciate that. I would recommend him again. More
by Jeff W
Employees Worked With
Jonathan Whitlow
May 24, 2015
Johnathan is best! My husband and I were in Naples for lunch and on a whim decided to stop by the dealer to look at cars. We had been looking for a while at other deale My husband and I were in Naples for lunch and on a whim decided to stop by the dealer to look at cars. We had been looking for a while at other dealers and just could not find what we wanted. As we were looking we met Johnathan who went out of his way to find the perfect car for us. It was the best car buying experience we have ever had. Johnathan is a real asset to Mercedes-Benz. More
by Eduardo
Employees Worked With
Jonathan Whitlow
