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Mercedes-Benz of Naples
Naples, FL
1,161 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,161 reviews
January 19, 2024
I have purchased a lot of vehicles in my time and it's always been a nightmare. With Adam Davis this was totally different. Adam made this purchase such a pleasure. He was such a joy to work with and had always been a nightmare. With Adam Davis this was totally different. Adam made this purchase such a pleasure. He was such a joy to work with and had the answer to all our question. Adam was the BEST sale professional I have ever met. I will never buy a Mercedes anywhere else but Mercedes of Naples Fl. . More
by Gman
Employees Worked With
January 18, 2024
Adam Davis was a joy to work with. He was very thorough, knowledgeable, and helpful during the entire car buying process. I have purchased many vehicles, but I have never experienced t He was very thorough, knowledgeable, and helpful during the entire car buying process. I have purchased many vehicles, but I have never experienced the level of customer service that Mr. Davis provided. More
by 2privatejoi
Employees Worked With
December 12, 2023
My husband, myself and our daughter had an amazing experience with Mercedes-Benz of Naples. Josh was our salesman and he was extremely helpful in helping our daughter buy her first Mercedes. Josh was experience with Mercedes-Benz of Naples. Josh was our salesman and he was extremely helpful in helping our daughter buy her first Mercedes. Josh was very professional, knowledgable and really made the effort to make buying her car as smooth as possible, in fact everyone we worked with was super helpful and our daughter drove home in her dream car! More
by Melinda Kolar
November 14, 2023
Adam Davis at this dealership was amazing! He took the time to really explain the car. He took the time to really explain the car. More
by gmm225
Employees Worked With
October 02, 2023
This place is a disgrace and embarassment to the Mercedes brand. The only thing thay exceeds their lack of ethics, is their lack of professionalism. They sales people will misrepresent a car with absolutley brand. The only thing thay exceeds their lack of ethics, is their lack of professionalism. They sales people will misrepresent a car with absolutley no shame or care for doing it which will later be unapologetically defended by their used car manager Dirtrod Rees. More
by moodymonkey69
Employees Worked With
September 30, 2023
Adam did an amazing job. They made my car perfect. I'll recommend him. They replaced my running boards and seat and made it perfect. I really appreciate your hard work incl They made my car perfect. I'll recommend him. They replaced my running boards and seat and made it perfect. I really appreciate your hard work including the service crew. More
by marcyhull76
Employees Worked With
September 22, 2023
Adam Davis made buying a car a most pleasurable experience-so much so that a month later we purchased another car from him. His customer service and follow through is outstanding! I highly recomme experience-so much so that a month later we purchased another car from him. His customer service and follow through is outstanding! I highly recommend him and the service department of this dealership. More
by debra
Employees Worked With
July 24, 2023
Even though I had not finalized a deal and firstly gave a 1 star because of a wrong info about a used car, realized it wasn’t enough for s bad review. 1 star because of a wrong info about a used car, realized it wasn’t enough for s bad review. More
by samuel brito
Employees Worked With
Sam Reyazi
July 14, 2023
Frank Deluca is a phenomenal employee and has helped me and my family for over 10 years. Every time we deal with Frank we know that we will be treated fairly and honestly. He is a true professional and a and my family for over 10 years. Every time we deal with Frank we know that we will be treated fairly and honestly. He is a true professional and a credit to both Mercedes-Benz of Bonita Springs and Mercedes-Benz of Naples. If you go to either dealership, be sure to ask for Frank, you will not be disappointed. More
by J. Nappi
Employees Worked With
Frank Deluca
July 14, 2023
Asked about specific package and gave it wrong. I called and place an offer of 140k. Said would return the call as manager wasn’t there on that day. So far nothing. I called and place an offer of 140k. Said would return the call as manager wasn’t there on that day. So far nothing. More
by samuel brito
Employees Worked With
Sam Reyazi
