
Mercedes-Benz of Naples
Naples, FL
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Best car dealership experience ever I was just shopping around for a 2015 Mercedes c300. I just able to turn in my old 2012 Mercedes c250 and transition to a nicely equipped 2015 model f I was just shopping around for a 2015 Mercedes c300. I just able to turn in my old 2012 Mercedes c250 and transition to a nicely equipped 2015 model for about the same price. Nick and Patrick are wonderful. They make the buying experience so smooth. If they keep providing the same level of expertise, they will see me again when my lease is up in 3 years. Thank you guys. More
Like a fine hotel Mercedes Benz of Naples is unlike other dealerships in that the entire staff treats you like guest at a top resort. Truly concierge treatment every s Mercedes Benz of Naples is unlike other dealerships in that the entire staff treats you like guest at a top resort. Truly concierge treatment every step of the way from sales to service. Many dealers are great until your check clears and then it all falls apart. Not here. Most impressive, really, and highly recommended. More
great car buying experience We found the perfect vehicle and a very good price. Edward Lawrence was very informed and helpful making the car buying experience a very good one. We found the perfect vehicle and a very good price. Edward Lawrence was very informed and helpful making the car buying experience a very good one. Good follow up also. More
I couldn't ask for better service Buying a car is a slow process but everything tuned out great thanks to Blake Lehr and Liam Casey .They were very professional and listened to my nee Buying a car is a slow process but everything tuned out great thanks to Blake Lehr and Liam Casey .They were very professional and listened to my needs. Awesome service, no hassle and you're in and out quick.I purchased an extremely clean and well kept s 550 .They took very good care of me and sent me off riding smooth. I've never seen a dealership like this one before and I've bought several cars. Excellent group of polite personnel. They answered emails and phone calls promptly. Thank you again! Definitely will recommend this dealership to all my family and friends. More
GL 6.3 Great Car Jonathan Whitlow Great Salesman We had a wonderful experience buying our new car from Jonathan Whitlow. He is very kind, polite and helpful. He worked very hard to satisfy our every We had a wonderful experience buying our new car from Jonathan Whitlow. He is very kind, polite and helpful. He worked very hard to satisfy our every need from finding the car model we needed, getting us prompt information for the bank, and making us comfortable during the long purchase process. He stayed in continual contact with us during the decision and bank financing process offering any help with out being pushy. He even came in on his vacation day to close and deliver the car to facilitate our busy schedule. I would recommend Jonathan very highly to anyone looking to purchase, he is just wonderful! I know he will have continued success in his career! More
JP our salesman was the best we've ever had. Dealership was very professional, well manned and attentive. Not so pleased with the detailing of the car, actually it seemed like The Car was just Dealership was very professional, well manned and attentive. Not so pleased with the detailing of the car, actually it seemed like The Car was just washed and dried. Interior & and exterior had water marks and there was no visible sign of polish on the car. There were still a few dings on the front number which JP did his best to address. Overall detail work C-. John Malikoglu could have done a much better job introducing us to the cars features and controls, seemed though he was in a hurry to get home. Spent a light of time texting on his phone. More
Buying a ten year old SL500! This is our first MB and first used car!Hence we walked into the dealership with some trepidation! Our fears were soon put to rest by Jonathan Whitlo This is our first MB and first used car!Hence we walked into the dealership with some trepidation! Our fears were soon put to rest by Jonathan Whitlow who was extremely courteous , professional, knowledgable and anything but "pushy", We were able to buy our car at our own pace and never felt "oversold" or pressured at any point! I would highly recommend this dealership and in particular Mr Whitlow to anybody serious about buying a used Mercedes Benz. Their after sales service has been exemplary ! Thank you Jonathan for the buying experience and for the joy of a great car. Kind regards Richard and Pat Alvarez More
Excellent salesmanship and service I have been in sales for over 40 yrs. and Eddie Lawrence is one of the best I have ever experienced. His sales skills and follow-up are exceptional. I have been in sales for over 40 yrs. and Eddie Lawrence is one of the best I have ever experienced. His sales skills and follow-up are exceptional. We would highly recommend him to others. We are totally happy with our new vehicle. Thank you Blair Moore More
Great value /amazing sales and service This is our third pre-owned purchase from JP at Naples location - the only dealer that is consistent with sales and service in Naples Florida. This is our third pre-owned purchase from JP at Naples location - the only dealer that is consistent with sales and service in Naples Florida. More
Par Excellence! Everything from start to finish is made easy for the client at Mercedes-Benz of Naples, Florida. Ann Margaret Ross was a pleasure to work with; both Everything from start to finish is made easy for the client at Mercedes-Benz of Naples, Florida. Ann Margaret Ross was a pleasure to work with; both my husband and I purchased cars, and her professionalism and help was much appreciated. Tom Neglio's explanations of supplementary packages helped us decide on an extended warranty, a pre-paid maintenance plan that will help maintain our cars and save us in the long run, and the perma-plate sealant will protect my car inside and out. Thanks to Geoff Kaleal in Service for taking care of the perma-sealing and returning my car to me at my home. Special kudos go to Henri Xhialli, the delivery consultant, who showed us all kinds of technical applications and helped program our cars. I"m very impressed with this Mercedes-Benz "family" of experts, and look forward to my continued future dealings. More