Mercedes-Benz of Naples

Excellent Customer Service - Quality of Work Needs Improveme Working with Jonathan Whitlow was a pleasure from the beginning through the complete sales cycle. Very helpful, professional and friendly through eac Working with Jonathan Whitlow was a pleasure from the beginning through the complete sales cycle. Very helpful, professional and friendly through each step of the process. He is the main reason for excellent service rating. Gave only average rating for quality of work because had to return the car for over-spray paint problem from minor bumper repair and low quality of detailing. Both should have been taken care of before we first picked up the car a couple of days after after the purchase. After a few days of driving we noticed a small dent on the rear passenger side that we missed originally. We knew it was there originally from a picture we took of the car the day we picked up the car. Jonathan and Tom made sure that it was taken care of when we returned for the over-spray fix and other items promised as part of the sale. Overall, great experience and we look forward to enjoying our almost like new 2012 E350 convertible!. More

"Best new car buying experience ever for me!! " From the moment I walked into the showroom and was greeted by Debbie Marino, I felt like we had known each other for years. Her professional approach From the moment I walked into the showroom and was greeted by Debbie Marino, I felt like we had known each other for years. Her professional approach from greeting me and thru the entire sales process was outstanding. It is great to hear a sales person say we can do this instead of we can't. Debbie is a huge asset for the Naples dealership. More

Buying a new car should be fun! My recent purchase at MB of Naples was a terrific experience. I was impressed by the friendliness and professionalism of every staff member I encount My recent purchase at MB of Naples was a terrific experience. I was impressed by the friendliness and professionalism of every staff member I encountered. Rob Seeds provided exemplary service and attention from the moment of arrival. It is obvious that customer service is a priority. Congratulations, MB of Naples is at the pinnacle of perfection again! More

Smooth experience Very Professional working with Micah westphalen, he truely went above and beyond a regular salesman. I will only work with Micah in the future, as he Very Professional working with Micah westphalen, he truely went above and beyond a regular salesman. I will only work with Micah in the future, as he knows his cars, and provides a smooth professional experience. No wasting time here, straight to the point. No games., More

Immaculate 2012 E 550 Cabriolet - Thanks JP ! This dealership offers outstanding service with a large late model selection at a fair price. Don't hesitate to stop in a take a look! This dealership offers outstanding service with a large late model selection at a fair price. Don't hesitate to stop in a take a look! More

Totally Awesome Purchase Experience We had the best experience while working with Debbie Marino in making our long distance purchase of our vehicle from Kentucky. She was friendly, prof We had the best experience while working with Debbie Marino in making our long distance purchase of our vehicle from Kentucky. She was friendly, professional, and was willing to go the extra mile to ensure our total experience was awesome. They willingly reduced the price of the vehicle to ensure my fiance was with happy with the price.....Yea God:)! We flew in from Kentucky, they had our ride was waiting at the airport to pick us up, arrived at the dealership and was greatly with a warm welcome and was back on the road within one hour! The car was in immaculate condition and we are tottaly happy with this experience. Will definitely travel 1000 miles again to purchase from Debbie Marino at Mercedes-Benz of Naples! we thank you from the bottom of our hearts Debbie! Davis & La'Keisha More

E-350 First Mercedes Jonathan's knowledge of the product he is selling was very impressive. He was concerned with making sure we found the model that best fit our needs. W Jonathan's knowledge of the product he is selling was very impressive. He was concerned with making sure we found the model that best fit our needs. When we arrived we thought we wanted a C300 and when we left we had purchased a E350. I would not hesitate to recommend Jonathan or Mercedes Bends of Naples. More