Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Naples
Naples, FL
1,163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,163 reviews
October 02, 2014
Excellent customer service JP was a exceptional help thru out the whole process of buying my Mercedes. Will highly recommend him to anyone. Thank you again, JP! Have a wonderful JP was a exceptional help thru out the whole process of buying my Mercedes. Will highly recommend him to anyone. Thank you again, JP! Have a wonderful season! More
by mjc89240
Employees Worked With
Joe "JP" Politi
October 01, 2014
Purchase of Certified Pre-owned GLK350 Jonathan made the car-buying experience pleasant, which is saying a lot. He was helpful, easygoing and knowledgeable, all with a sense of humor. No pr Jonathan made the car-buying experience pleasant, which is saying a lot. He was helpful, easygoing and knowledgeable, all with a sense of humor. No pressure. Despite the fact that we took three test drives and were the last ones out at the end of the day, his good nature never waned. We would definitely recommend Jonny and Mercedes-Benz of Naples to friends. More
by susanff
Employees Worked With
Jonathan Whitlow
September 27, 2014
Great Experience Work with Adam on your next car purchase. You definitely won't be disappointed! He is attentive to your needs in new car purchase and you will also g Work with Adam on your next car purchase. You definitely won't be disappointed! He is attentive to your needs in new car purchase and you will also get a very good deal on the purchase. Follow up service is awesome. More
by Billjackson22
Employees Worked With
Adam Davis
September 23, 2014
exceptional experience Joe Politi is by far the best salesperson I've ever worked with. He is extremely knowledgeable, courteous and a true professional. I have purchased se Joe Politi is by far the best salesperson I've ever worked with. He is extremely knowledgeable, courteous and a true professional. I have purchased several Benz cars from Joe. I will always be a client of his. I would recommend Joe to anyone that is shopping for a vehicle. There is simply nobody better! More
by joelac1
Employees Worked With
Joe "JP" Politi
September 22, 2014
JP. Joe Politi After having a terrible experience with my 2010 ml 450 hybrid. I must say Mercedes stepped up to the plate. I worked with JP on getting me into a ne After having a terrible experience with my 2010 ml 450 hybrid. I must say Mercedes stepped up to the plate. I worked with JP on getting me into a new Mercedes after they worked out a deal to take back my lease with 6 months left. Joe Politi was outstanding to work with. His attention to detail and making sure I was Ultimately satisfied was top on his list of priorities. He worked diligently with the GM to arrive at A payment that was fair and that I was comfortable with. He also continues to call to make sure I'm satisfied with the new car and if I have any concerns to please let him know. He represents Mercedes and the brand very well. He's not pushy and listens to the customer. He was instrumental in me staying with Mercedes along with Jackie who I must say was outstanding in your service department. Mike the manager In the service department was a key also. It's been a pleasure working with Joe and I will continue to work with him in future purchases. More
by Vikings1965
Employees Worked With
Joe "JP" Politi
September 19, 2014
great experience Purchased my E350 over the phone with Debbie Marino and the transaction was seamless. Picked it up today and she spent 2 hours showing me the all my Purchased my E350 over the phone with Debbie Marino and the transaction was seamless. Picked it up today and she spent 2 hours showing me the all my options and how they work. She was very helpful and knew the car completely It was a great experience More
by Peter Campione
Employees Worked With
Debbie Marino
September 18, 2014
New ML 350 After 110,000 miles on my old ML 350, it was time to do it again. I did look at other SUVs, but chose a new 2015 ML 350 from MB Naples. I have always After 110,000 miles on my old ML 350, it was time to do it again. I did look at other SUVs, but chose a new 2015 ML 350 from MB Naples. I have always had great service through Geoff Kaleal. He recommended I work with Rich Grimes in Sales. Great choice. Very knowledgeable and responsive. He showed me a variety of vehicles, pointed out the differing features, and I chose the one which best fit my needs. More
by ractliffe
Employees Worked With
Rich Grimes, Geoff Kaleal
September 17, 2014
New Mercedes Benz Curtis Alden has sold us several Mercedes since 2005. He is extremely helpful and curious. We love dealing with him! He is always willing to spend as Curtis Alden has sold us several Mercedes since 2005. He is extremely helpful and curious. We love dealing with him! He is always willing to spend as much time explaining details of the car and makes himself available to us whenever we need his assistance. Closing is always a pleasant experience because of Curtis! More
by jmt1jmt1
Employees Worked With
Curtiss Alden
September 16, 2014
Title what be more specific on your vague question Adam Davis made our buying experience very pleasurable. He was very thorough in showing my wife all the features of the car. When we decide to upgrade Adam Davis made our buying experience very pleasurable. He was very thorough in showing my wife all the features of the car. When we decide to upgrade we will definitely be back to see Adam. More
by TJSBURB2
Employees Worked With
Adam Davis, Joe Jalbert
September 12, 2014
Easy from the Start Recently experienced the smoothest new car purchase imaginable; met Julie Joiner and in no time whatsoever was having my new car prepped for delivery. Recently experienced the smoothest new car purchase imaginable; met Julie Joiner and in no time whatsoever was having my new car prepped for delivery. It was pleasant not having to ask many questions...Julie knew how to present the brand and the specific model details, everything was professionally covered. During our introduction Julie expertly picked up on my interests and was able to point me to the 'correct' car for me...no wasted time exploring or pushing models and features that were not in my buyer interest profile. Best new car purchase experience ever. More
by mcloeber
