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Mercedes-Benz of Naples
Naples, FL
1,163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,163 reviews
September 11, 2014
Outstanding Customer Experience Adam quickly acquainted my wife and I with the beautiful CLS 550, took us on a test drive, explained the features and presented us with the lowest pri Adam quickly acquainted my wife and I with the beautiful CLS 550, took us on a test drive, explained the features and presented us with the lowest price in the marketplace which we had thoroughly researched. Then we shared personal stories, backgrounds and became friends. That's an outstanding customer experience! More
by arkatz
Employees Worked With
Adam Davis
September 10, 2014
Great Customer Service Michael Powell made our buying experience exceptional. Normally I would rather go to the dentist for a root canal then to deal with a car salesman. Michael Powell made our buying experience exceptional. Normally I would rather go to the dentist for a root canal then to deal with a car salesman. I hate going in and dealing with a salesman who is out to simply make a sale at the highest price possible. Michael was different. He made us feel welcome and we left knowing we got exactly what we wanted. Though we live in Cape Coral, we will only do business at the Naples dealership. Michael has always been there for us, and we trust he will be there for us in the future. More
by doug8362
Employees Worked With
Michael Powell
September 09, 2014
Customer Service after the sale! My wife and I purcheased a certified Mercedes E350 from Joe Politi and the experence was definitely beyond our expectations!! We had gone to 4 other My wife and I purcheased a certified Mercedes E350 from Joe Politi and the experence was definitely beyond our expectations!! We had gone to 4 other dealerships of different make automobiles, beause we weren't quite sure which one we wanted. The greeting, knowledge and professionalism that we experienced, convinced us that this is where we wanted to do business!! The follow up that we have received has been excellent and we always feel that it has been done from the heart and not because someone required it to be done!! Prior to moving to Florida I owned and operated a Ford dealership for 35 years, so I am well aware of the total sales process!! Sincerely, Arnold Mantilia More
by mantilia
Employees Worked With
Joe "JP" Politi
September 08, 2014
Exceptional Sales Experience. This is the 3rd GL we purchased at Mercedes Benz of Naples. Rich was excellent at helping us design our car. Frank and David are a pleasure to deal wi This is the 3rd GL we purchased at Mercedes Benz of Naples. Rich was excellent at helping us design our car. Frank and David are a pleasure to deal with. They are honest and up front with the price. The process was seamless from ordering to delivery. I highly recommend Naples Mercedes. More
by drdaz2000
Employees Worked With
David Wachs, Frank Carrasquillo, Rich Grimes, Luke Allen
September 07, 2014
Let Michael Powell sell you your next car(s)!! Michael Powell is hands down the best salesman we have ever had! We went to Mercedes Benz of Naples to purchase a Jag convertible that we saw advertis Michael Powell is hands down the best salesman we have ever had! We went to Mercedes Benz of Naples to purchase a Jag convertible that we saw advertised in the News. It was too small for my tall husband, so we ended up with the E350 Convertible instead. From our initial contact with Michael to the pick up and explaining of all the features in the sweltering heat, we could not be happier! I went back 5 days later and purchased the Jag for myself. Michael Powell's easing going nature, great personality and no pressure attitude was amazing! He is knowlegable, professional, and a treat to work with! We look forward to him selling us our next car! More
by mypyr
Employees Worked With
Michael Powell
September 03, 2014
Impressed with the Quality of the Car, and .... Having just relocated to the Naples area, we have had to find a new "everything"! We were entirely impressed with Naples Mercedes Benz sales and servi Having just relocated to the Naples area, we have had to find a new "everything"! We were entirely impressed with Naples Mercedes Benz sales and service staff. We had a small issue when took delivery of our car, but after a quick call and trip back to the dealership, they made it right, and then some! You can trust their follow up and their word~ More
by debbiefinch
September 02, 2014
Joe "JP" Politi I have been enjoying my Certified 2011 Mercedes SLK300 for 9 months now. The buying experience was awesome and Joe's follow-up has been exceptional. I have been enjoying my Certified 2011 Mercedes SLK300 for 9 months now. The buying experience was awesome and Joe's follow-up has been exceptional. I have bought many cars over the years, but I have never experienced a salesperson so professional and courteous as Joe. I received a call after the first week of ownership, first month and quarterly thereafter, even Holidays and my recent Birthday. For Me, Joe Politi represents Mercedes-Benz of Naples. When I am ready to consider another vehicle, I will be calling Joe Politi. Kent McRae Bonita Springs More
by kentlmcrae
Employees Worked With
Joe "JP" Politi
August 22, 2014
Best vehicle leasing experience my wife & I have ever had. My wife & I have been leasing Mercedes Benz for the past 6 yrs from one of our local dealerships in the Miami area. Prior to leasing our last Merced My wife & I have been leasing Mercedes Benz for the past 6 yrs from one of our local dealerships in the Miami area. Prior to leasing our last Mercedes, we decided to shop around to check other prices. We found that Naples Mercedes had better lease programs available. Over all we were very impressed with the attention, price and service we received from the moment we arrived at the dealership. This was hands down the best no haggle leasing experience we've ever had. The 1.5 hr drive from Miami was well worth it. I have already recommend Naples Mercedes to all my friends. More
by tgmontes
Employees Worked With
Mike Cozza
August 20, 2014
Car buying 101 My salesman, "JP", knew the vehicles and had a friendly non pushy attitude. He spent as much time as I wanted test driving each vehicle. Once we found My salesman, "JP", knew the vehicles and had a friendly non pushy attitude. He spent as much time as I wanted test driving each vehicle. Once we found the GL450 we wanted, he made sure it was proprely preped for delivery. The delivery process was unlike any I have had before. He spent an hour showing me every feature that was included on the vehicle. A great experiance. I applaud Mercedes Benz of Naples, they"GET IT". More
by harrellt
Employees Worked With
Joe "JP" Politi, Luke Allen
August 16, 2014
Very happy man today Was intimated going into the dealership because I've had horrible experiences in the past buying cars. But Michael Powell was down to earth and real Was intimated going into the dealership because I've had horrible experiences in the past buying cars. But Michael Powell was down to earth and really made me feel comfortable buying a vehicle. No pressure and buying games you have to go through to make a deal. Got me the number I was looking for and got me the money on the trade in. Tom in finance really went to bat for me with my current credit situation from my divorce. He got me a great rate and approved fairly easily. These guys are the real deal. They want to sell cars and will do whatever it takes to get it done and make you happy. I'm not a review writer on these sights but I really feel I owe these guys a solid for what they did for me. Thank you very much Mercedes of Naples. More
by Adam12571
Employees Worked With
Tom Neglio, Michael Powell
