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Mercedes-Benz of Naples
Naples, FL
1,168 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,168 reviews
September 19, 2014
great experience Purchased my E350 over the phone with Debbie Marino and the transaction was seamless. Picked it up today and she spent 2 hours showing me the all my Purchased my E350 over the phone with Debbie Marino and the transaction was seamless. Picked it up today and she spent 2 hours showing me the all my options and how they work. She was very helpful and knew the car completely It was a great experience More
by Peter Campione
Employees Worked With
Debbie Marino
September 18, 2014
New ML 350 After 110,000 miles on my old ML 350, it was time to do it again. I did look at other SUVs, but chose a new 2015 ML 350 from MB Naples. I have always After 110,000 miles on my old ML 350, it was time to do it again. I did look at other SUVs, but chose a new 2015 ML 350 from MB Naples. I have always had great service through Geoff Kaleal. He recommended I work with Rich Grimes in Sales. Great choice. Very knowledgeable and responsive. He showed me a variety of vehicles, pointed out the differing features, and I chose the one which best fit my needs. More
by ractliffe
Employees Worked With
Rich Grimes, Geoff Kaleal
September 17, 2014
New Mercedes Benz Curtis Alden has sold us several Mercedes since 2005. He is extremely helpful and curious. We love dealing with him! He is always willing to spend as Curtis Alden has sold us several Mercedes since 2005. He is extremely helpful and curious. We love dealing with him! He is always willing to spend as much time explaining details of the car and makes himself available to us whenever we need his assistance. Closing is always a pleasant experience because of Curtis! More
by jmt1jmt1
Employees Worked With
Curtiss Alden
September 16, 2014
Title what be more specific on your vague question Adam Davis made our buying experience very pleasurable. He was very thorough in showing my wife all the features of the car. When we decide to upgrade Adam Davis made our buying experience very pleasurable. He was very thorough in showing my wife all the features of the car. When we decide to upgrade we will definitely be back to see Adam. More
by TJSBURB2
Employees Worked With
Adam Davis, Joe Jalbert
September 12, 2014
Easy from the Start Recently experienced the smoothest new car purchase imaginable; met Julie Joiner and in no time whatsoever was having my new car prepped for delivery. Recently experienced the smoothest new car purchase imaginable; met Julie Joiner and in no time whatsoever was having my new car prepped for delivery. It was pleasant not having to ask many questions...Julie knew how to present the brand and the specific model details, everything was professionally covered. During our introduction Julie expertly picked up on my interests and was able to point me to the 'correct' car for me...no wasted time exploring or pushing models and features that were not in my buyer interest profile. Best new car purchase experience ever. More
by mcloeber
September 11, 2014
Outstanding Customer Experience Adam quickly acquainted my wife and I with the beautiful CLS 550, took us on a test drive, explained the features and presented us with the lowest pri Adam quickly acquainted my wife and I with the beautiful CLS 550, took us on a test drive, explained the features and presented us with the lowest price in the marketplace which we had thoroughly researched. Then we shared personal stories, backgrounds and became friends. That's an outstanding customer experience! More
by arkatz
Employees Worked With
Adam Davis
September 10, 2014
Great Customer Service Michael Powell made our buying experience exceptional. Normally I would rather go to the dentist for a root canal then to deal with a car salesman. Michael Powell made our buying experience exceptional. Normally I would rather go to the dentist for a root canal then to deal with a car salesman. I hate going in and dealing with a salesman who is out to simply make a sale at the highest price possible. Michael was different. He made us feel welcome and we left knowing we got exactly what we wanted. Though we live in Cape Coral, we will only do business at the Naples dealership. Michael has always been there for us, and we trust he will be there for us in the future. More
by doug8362
Employees Worked With
Michael Powell
September 09, 2014
Customer Service after the sale! My wife and I purcheased a certified Mercedes E350 from Joe Politi and the experence was definitely beyond our expectations!! We had gone to 4 other My wife and I purcheased a certified Mercedes E350 from Joe Politi and the experence was definitely beyond our expectations!! We had gone to 4 other dealerships of different make automobiles, beause we weren't quite sure which one we wanted. The greeting, knowledge and professionalism that we experienced, convinced us that this is where we wanted to do business!! The follow up that we have received has been excellent and we always feel that it has been done from the heart and not because someone required it to be done!! Prior to moving to Florida I owned and operated a Ford dealership for 35 years, so I am well aware of the total sales process!! Sincerely, Arnold Mantilia More
by mantilia
Employees Worked With
Joe "JP" Politi
September 08, 2014
Exceptional Sales Experience. This is the 3rd GL we purchased at Mercedes Benz of Naples. Rich was excellent at helping us design our car. Frank and David are a pleasure to deal wi This is the 3rd GL we purchased at Mercedes Benz of Naples. Rich was excellent at helping us design our car. Frank and David are a pleasure to deal with. They are honest and up front with the price. The process was seamless from ordering to delivery. I highly recommend Naples Mercedes. More
by drdaz2000
Employees Worked With
David Wachs, Frank Carrasquillo, Rich Grimes, Luke Allen
September 07, 2014
Let Michael Powell sell you your next car(s)!! Michael Powell is hands down the best salesman we have ever had! We went to Mercedes Benz of Naples to purchase a Jag convertible that we saw advertis Michael Powell is hands down the best salesman we have ever had! We went to Mercedes Benz of Naples to purchase a Jag convertible that we saw advertised in the News. It was too small for my tall husband, so we ended up with the E350 Convertible instead. From our initial contact with Michael to the pick up and explaining of all the features in the sweltering heat, we could not be happier! I went back 5 days later and purchased the Jag for myself. Michael Powell's easing going nature, great personality and no pressure attitude was amazing! He is knowlegable, professional, and a treat to work with! We look forward to him selling us our next car! More
by mypyr
Employees Worked With
Michael Powell
