
Mercedes-Benz of Naples
Naples, FL
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Customer Service after the sale! My wife and I purcheased a certified Mercedes E350 from Joe Politi and the experence was definitely beyond our expectations!! We had gone to 4 other My wife and I purcheased a certified Mercedes E350 from Joe Politi and the experence was definitely beyond our expectations!! We had gone to 4 other dealerships of different make automobiles, beause we weren't quite sure which one we wanted. The greeting, knowledge and professionalism that we experienced, convinced us that this is where we wanted to do business!! The follow up that we have received has been excellent and we always feel that it has been done from the heart and not because someone required it to be done!! Prior to moving to Florida I owned and operated a Ford dealership for 35 years, so I am well aware of the total sales process!! Sincerely, Arnold Mantilia More
Exceptional Sales Experience. This is the 3rd GL we purchased at Mercedes Benz of Naples. Rich was excellent at helping us design our car. Frank and David are a pleasure to deal wi This is the 3rd GL we purchased at Mercedes Benz of Naples. Rich was excellent at helping us design our car. Frank and David are a pleasure to deal with. They are honest and up front with the price. The process was seamless from ordering to delivery. I highly recommend Naples Mercedes. More
Let Michael Powell sell you your next car(s)!! Michael Powell is hands down the best salesman we have ever had! We went to Mercedes Benz of Naples to purchase a Jag convertible that we saw advertis Michael Powell is hands down the best salesman we have ever had! We went to Mercedes Benz of Naples to purchase a Jag convertible that we saw advertised in the News. It was too small for my tall husband, so we ended up with the E350 Convertible instead. From our initial contact with Michael to the pick up and explaining of all the features in the sweltering heat, we could not be happier! I went back 5 days later and purchased the Jag for myself. Michael Powell's easing going nature, great personality and no pressure attitude was amazing! He is knowlegable, professional, and a treat to work with! We look forward to him selling us our next car! More
Impressed with the Quality of the Car, and .... Having just relocated to the Naples area, we have had to find a new "everything"! We were entirely impressed with Naples Mercedes Benz sales and servi Having just relocated to the Naples area, we have had to find a new "everything"! We were entirely impressed with Naples Mercedes Benz sales and service staff. We had a small issue when took delivery of our car, but after a quick call and trip back to the dealership, they made it right, and then some! You can trust their follow up and their word~ More
Joe "JP" Politi I have been enjoying my Certified 2011 Mercedes SLK300 for 9 months now. The buying experience was awesome and Joe's follow-up has been exceptional. I have been enjoying my Certified 2011 Mercedes SLK300 for 9 months now. The buying experience was awesome and Joe's follow-up has been exceptional. I have bought many cars over the years, but I have never experienced a salesperson so professional and courteous as Joe. I received a call after the first week of ownership, first month and quarterly thereafter, even Holidays and my recent Birthday. For Me, Joe Politi represents Mercedes-Benz of Naples. When I am ready to consider another vehicle, I will be calling Joe Politi. Kent McRae Bonita Springs More
Best vehicle leasing experience my wife & I have ever had. My wife & I have been leasing Mercedes Benz for the past 6 yrs from one of our local dealerships in the Miami area. Prior to leasing our last Merced My wife & I have been leasing Mercedes Benz for the past 6 yrs from one of our local dealerships in the Miami area. Prior to leasing our last Mercedes, we decided to shop around to check other prices. We found that Naples Mercedes had better lease programs available. Over all we were very impressed with the attention, price and service we received from the moment we arrived at the dealership. This was hands down the best no haggle leasing experience we've ever had. The 1.5 hr drive from Miami was well worth it. I have already recommend Naples Mercedes to all my friends. More
Car buying 101 My salesman, "JP", knew the vehicles and had a friendly non pushy attitude. He spent as much time as I wanted test driving each vehicle. Once we found My salesman, "JP", knew the vehicles and had a friendly non pushy attitude. He spent as much time as I wanted test driving each vehicle. Once we found the GL450 we wanted, he made sure it was proprely preped for delivery. The delivery process was unlike any I have had before. He spent an hour showing me every feature that was included on the vehicle. A great experiance. I applaud Mercedes Benz of Naples, they"GET IT". More
Very happy man today Was intimated going into the dealership because I've had horrible experiences in the past buying cars. But Michael Powell was down to earth and real Was intimated going into the dealership because I've had horrible experiences in the past buying cars. But Michael Powell was down to earth and really made me feel comfortable buying a vehicle. No pressure and buying games you have to go through to make a deal. Got me the number I was looking for and got me the money on the trade in. Tom in finance really went to bat for me with my current credit situation from my divorce. He got me a great rate and approved fairly easily. These guys are the real deal. They want to sell cars and will do whatever it takes to get it done and make you happy. I'm not a review writer on these sights but I really feel I owe these guys a solid for what they did for me. Thank you very much Mercedes of Naples. More
Exceptional Sales Experience We arrived before closing on a Tuesday evening and were greeted by JP Politi to look at an ML. JP was extremely courteous, knowledgable and patient. We arrived before closing on a Tuesday evening and were greeted by JP Politi to look at an ML. JP was extremely courteous, knowledgable and patient. It was not until 7.30pm that we realized the dealership closed at 7pm. We have been buying cars and working with dealerships for decades and this is the best experience we have ever had. JP spent that evening with us, followed up the next day and his courtesy and efficiency during purchase process was exceptional. JP even pointed out a small problem on the front spoiler and had it fixed before delivery. At delivery, JP spent extra time making sure we understood all options available, even taking the time with my 9 year old to answer her questions. We are very pleased with our ML and JP continues to follow up and his courteous and genuine demeanor is refreshing. You have new clients for life and jP is an exceptional salesman. See you soon. More
Outstanding experience!!! My boyfriend and I were looking for a car for weeks. We couldn`t agree on any particular car. At one moment, we almost gave up, deciding that our tast My boyfriend and I were looking for a car for weeks. We couldn`t agree on any particular car. At one moment, we almost gave up, deciding that our taste is too expansive, and we couldn`t afford what we liked. Then finally we stopped by at Mercedes-Benz of Naples and Jonathan Whitlow found us. To be honest, we could never imagine that one day we would buy a Mercedes from a certified dealership. After all our trips to different dealerships in SWFL we ended up in our local one and we couldn't be happier. Jonathan easily guided us through the whole process. It couldn`t be easier. He is a real professional. Knowledgeable, very friendly, without any pressure, what is very important. So finally, we found an amazing car, better than we could imagine and we could afford it!!! Top notch customer service!!! Great environment! I already want to come back there for another car!!! Thank you so much Jonathan for the outstanding experience! More