
Mercedes-Benz of Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 1,161 reviews
Best Mercedes Dealer in Southern Florida There is no better Mercedes dealer in Southern Florida. The staff is well educated, professional, personable and knowledgable. Long time loyal custome There is no better Mercedes dealer in Southern Florida. The staff is well educated, professional, personable and knowledgable. Long time loyal customers of the dealership recommended them to us, and they did not disappoint. JP was our initial contact and spent a lot of time with us. Blake Lehr delivered the vehicle and made the entire transaction the best we have ever experienced. We are brand loyal and have been looking for a dealership like MB of Naples. More
Leasing a new SmartCar Our salesman answered all questions and he and his sales manager made our experience a very good one. Any delays in finalizing the lease were due to t Our salesman answered all questions and he and his sales manager made our experience a very good one. Any delays in finalizing the lease were due to the national Mercedes-Benze finance office being understaffed due to a holiday weekend and our sales manager let us go on our way (with the new car) without having to wait for final approval. More
New Car Purchase I have been very impressed so far with the staff at the Naples dealership. I found them very friendly and easy to work with. None of the pretentious h I have been very impressed so far with the staff at the Naples dealership. I found them very friendly and easy to work with. None of the pretentious hype I have experienced at some other M-B dealerships. They understood my trade-in's value and we were able to arrive at a deal without too much discussion. Debbie Marino handled the sale and I can highly recommend her. She answered all my questions and researched the difficult ones and got back in touch with me with the answers in a timely manor. More
Adam Davis is what Mercedes Benz is all about. His knowledge of Mercedes products of any year is amazing. He is all about customer service before,during and m is what Mercedes Benz is all about. His knowledge of Mercedes products of any year is amazing. He is all about customer service before,during and most of all after the sale. The Dealership is lucky to have him and will definitely would recommend him to anybody is looking to purchase a quality product and being treated like a person and not a number More
Fantastic Salesman We purchased a pre-owned Mercedes from Adam Davis, Adam wen out of this way to our purchase easy for an out of town purchase. We purchased a pre-owned Mercedes from Adam Davis, Adam wen out of this way to our purchase easy for an out of town purchase. More
First time MB owner Jonathan Whitlow is truly a professional. He was very knowledgeable and caring. He was patient when he explained and demonstrated all the features of Jonathan Whitlow is truly a professional. He was very knowledgeable and caring. He was patient when he explained and demonstrated all the features of the car so I could understand them. He made me feel Mercedes-Benzs cares for its customers and that I'm a part of the MB of Naples family. More
Fantastic vehicle + service = Excellent Experience! Jonathan was a complete gentleman and not only professional but an overall pleasure to do business with. He answered all questions honestly and made Jonathan was a complete gentleman and not only professional but an overall pleasure to do business with. He answered all questions honestly and made himself available to ensure our satisfaction. I am a bank officer and strive for the same level of service in my employees! More
How to take care of a customer Rich Grimes was great to deal with just as he as been in the past. As I was waiting for Rich to bring me the paper work on the car I was purchasing, i Rich Grimes was great to deal with just as he as been in the past. As I was waiting for Rich to bring me the paper work on the car I was purchasing, it was sold on the inter net. Frank Carrasquillo in management, offered to provide me a car with more equipment at the same price quoted on the first one. What more can a dealership do !!! More
Patrick Westin the a true professional in every sense of the word. Customer service and friendliness is tantamount. Where Patrick really excels is in his MB produc the a true professional in every sense of the word. Customer service and friendliness is tantamount. Where Patrick really excels is in his MB product knowledge and his patience in communicating that to his customers. Every conversation with Patrick makes me feel educated, enlighten and happy to be a MB Naples customer. More
Great sales team! Mike Powell my sales person and Joe Jalbert in finance were both very professional and made my car buying experience a pleasure. When I got home that Mike Powell my sales person and Joe Jalbert in finance were both very professional and made my car buying experience a pleasure. When I got home that evening after purchasing the car I noticed a scratch on my rear passenger door and that my gas cap door was loose, so I contacted Mike Powell the next morning and he took care of this issue immediately. The strength of a company is directly dependent on its employees! Thank you both. D.Ricks. More