Mercedes-Benz of Naples

Definitely will go back! We put off getting a new car for as long as we could simply because we did not look forward to the inevitable hassles we no doubt would need to go thr We put off getting a new car for as long as we could simply because we did not look forward to the inevitable hassles we no doubt would need to go through with any dealership we happen to walk into. This is the first time we have ever purchased a car through the internet but it will definitely not be the last. The customer service we received from your dealership was outstanding. Special thanks to your internet salesperson Jorge Martinez whose service was exceptional. He made what is normally a stressful situation, a memorably positive experience. The entire process of purchasing a car was made seamless and surprisingly pleasant. His professionalism, efficiency, and expertise as well as the follow through demonstrated by the Naples dealership team were what convinced us to purchase the car from you. Thank you for making certain our best interests were always addressed. We are very pleased with our first Mercedes Benz and look forward to a long relationship with the Mercedes Benz Naples dealership - here's to continued success. More

Excellent buying experience! Mercedes Benz of Naples know how to treat customers. My buying experience was excellent. No hassle and the price was very good on my new car. Blake Mercedes Benz of Naples know how to treat customers. My buying experience was excellent. No hassle and the price was very good on my new car. Blake even drove the car to Miami and delivered it to my house. Very easy process. I recommend Mercedes-Benz of Naples to anyone. More

Buying a new car This was a very good buying experience. The sales people were ver friendly and knowledgeable and helpful. I felt like we were being treated with respe This was a very good buying experience. The sales people were ver friendly and knowledgeable and helpful. I felt like we were being treated with respect. More

Good Salesman did a great job My wife and I decided to look at E class convertibles and see if we might find one that we liked. Blake did a great job connecting us with several po My wife and I decided to look at E class convertibles and see if we might find one that we liked. Blake did a great job connecting us with several possibilities. He listened well and made good suggestions on cars that could fit He accompanied us on several test drives. He definitely knows his stuff and explained and showed us how everything works. He got us a fair offer for my Porsche Carreras S and we found the car we like. Blake represents your business well. We ate pleased to be new customers. Regards, Bob Drummond More

Buying a New SLK at Mercedes Benz of Naples My first visit I spoke briefly with David Wachs about trading in my S550 for something small and sporty. He introduced me to Ann Margaret Ross. She My first visit I spoke briefly with David Wachs about trading in my S550 for something small and sporty. He introduced me to Ann Margaret Ross. She took some information as I was pre-maturely in the buying cycle, and was not ready to purchase immediately. Ann respected that, and said that she would send me some SLK information and lease pricing, I checked other makes and models as I had plenty of time left on my S550 lease. Many other dealers were extremely pushy trying to make their monthly quota which became quite annoying. Leasing prices on several other manufacturer's cars were an extremely poor value in my mind, in comparison to the purchase price of the vehicle. Although many of them cheered their resale value after three years (Porshe, Maserti, Jaguar), their leasing rates did not reflect the tremendous resale value that was boasted by the sales staff. In the mean time Ann and I swapped information on email. She had a car in which I was interested, and encouraged me and my wife to test drive the vehicle. We did; Ann and David went to work on the financials; we bought the car that day -- six months early. They were not pushy, they listened and reacted to my concerns. I ended up with an attractive lease around 1% of the list purchase price. The whole process took about an hour -- out the door! Contrast this with a BMW dealer that wasted over 2 hours of my time just getting me a price, before I was allowed to test drive a car. Other manufacturer's leasing (see above) came in between 1.5-2% of the list price monthly. To me, that means in 36 months time, I am paying for 72% of the car -- great resale? Ann, Tom, and David were a pleasure to work with, did not waste any of my time, and produced a win/win deal in about one hour. Congratulations -- this is my fourth Mercedes in less than seven years at this dealership. Needless to say, I am sold on Mercedes Benz of Naples. Thank you, and by the way, we love the car! More

Joining a great family at Mercedes of Naples JP. was the best introduction to Mercedes of Naples. His personality and kindness puts you completely at ease and his knowledge allows you to receiv JP. was the best introduction to Mercedes of Naples. His personality and kindness puts you completely at ease and his knowledge allows you to receive the best automobile and service ever ! My relationship with JP will live on and I will continue my business relations with Mercedes of Naples because of JP and his professionalism & sincerity. My first Mercedes and certainly not my last. :) More

Patrick Westin is a Super Star! Patrick Westin & Tom Hite are extremely professional and were both a pleasure to deal with during our recent car buying experience at MB of Naples. Pa Patrick Westin & Tom Hite are extremely professional and were both a pleasure to deal with during our recent car buying experience at MB of Naples. Patrick Westin was our Salesman and Tom Hite is the Director of Pre-Owned Cars. Patrick is very friendly and was so easy to work with. We told him what we were looking for and he quickly landed us on the very pre-owned MB that we fell in love with and wanted to purchase. He worked the deal with us where we were extremely happy on the price and even got us better financing than we had been offered by USAA. I can't say enough about Patrick Westin, IF you are looking for a new or used MB, then when you drive on to MB of Naples, don't hesitate to ask for Patrick Westin. Our experience was extremely positive in every aspect and we are extremely happy with MB of Naples, we just can't say enough nice things about the folks that work there and this fantastic MB dealership. THANK YOU SO MUCH - Patrick and Tom!! More

Best car purchase experienced Adam Davis is the best sales consultant I have ever dealt with. Being from Alaska and not able to fly to see the vehicle I was interested in, I needed Adam Davis is the best sales consultant I have ever dealt with. Being from Alaska and not able to fly to see the vehicle I was interested in, I needed a lot of pictures and focus on details to make my decision. Adam was extremely timely and diligent in getting me what I asked for. He was also very honest in explaining the condition of the SUV and fixing any blemishes I requested; this attention to detail had the largest impact in my decision to purchase. Once I purchased it, he continued to exhibit great professionalism in arranging for transport to Alaska. More

WOW - I BOUGHT A CAR AND IT WAS A PLEASUREABLE EXPERIENCE! I was a contractor with 70 vehicles. I bought 10-12 vehicles, new and use, every year. It was always a hassle.... I did not get what I ordered or it w I was a contractor with 70 vehicles. I bought 10-12 vehicles, new and use, every year. It was always a hassle.... I did not get what I ordered or it was listed on the used vehicle sheet but not on it..... the price was always a moving target.... the sales people must have sold aluminum siding part time...... I JUST BOUGHT A CAR AND LEFT FEELING NOT ONLY A PLEASURE IN THE MERCEDES E 350 BUT ALSO IN THE PROCESS OF MAKING THE PURCHASE...... Jonathan Whitlow was a gentleman, his manager Brian a pleasure and the guy who finalized the contract detail a professional.. how good could it get More

Working with Adam Davis I didn't buy a car from Adam or Mercedes of Naples! The fact is, they didn't have the exact car I wanted in the time frame I needed it. BUT, Adam was I didn't buy a car from Adam or Mercedes of Naples! The fact is, they didn't have the exact car I wanted in the time frame I needed it. BUT, Adam was outstanding as a sales consultant. He was attentive without being "pushy". For my next Mercedes I'll be calling Adam first. More