Mercedes-Benz of Naples

WOW - I BOUGHT A CAR AND IT WAS A PLEASUREABLE EXPERIENCE! I was a contractor with 70 vehicles. I bought 10-12 vehicles, new and use, every year. It was always a hassle.... I did not get what I ordered or it w I was a contractor with 70 vehicles. I bought 10-12 vehicles, new and use, every year. It was always a hassle.... I did not get what I ordered or it was listed on the used vehicle sheet but not on it..... the price was always a moving target.... the sales people must have sold aluminum siding part time...... I JUST BOUGHT A CAR AND LEFT FEELING NOT ONLY A PLEASURE IN THE MERCEDES E 350 BUT ALSO IN THE PROCESS OF MAKING THE PURCHASE...... Jonathan Whitlow was a gentleman, his manager Brian a pleasure and the guy who finalized the contract detail a professional.. how good could it get More

Working with Adam Davis I didn't buy a car from Adam or Mercedes of Naples! The fact is, they didn't have the exact car I wanted in the time frame I needed it. BUT, Adam was I didn't buy a car from Adam or Mercedes of Naples! The fact is, they didn't have the exact car I wanted in the time frame I needed it. BUT, Adam was outstanding as a sales consultant. He was attentive without being "pushy". For my next Mercedes I'll be calling Adam first. More

Car purchasing experience in Naples, FL. We (Karen my wife and I) started looking for a new car in late March 2014. We made a list of four cars we wanted to investigate. All were very nice We (Karen my wife and I) started looking for a new car in late March 2014. We made a list of four cars we wanted to investigate. All were very nice cars with well appointed options. At the start of the process we did not have Mercedes-Benz at the top of the list. In fact we thought we would purchase a BMW 5 series. After multiple visits to the four dealerships and test driving six different cars, we started to gravitate to the Mercedes-Benz E-350. Why? There were two reasons. We liked the look and drive of the car and the sales person. Jonathan Witllow did everything we asked and even went beyond our asking. One of the most helpful things that happened occurred during a test drive. We both drove the car and Jonathan asked if he could drive the car (E-350). We said of course. He got behind the wheel and showed us what the car could do. We saw and felt the handling and power of the car. His drive was very impressive and help sell the car. In addition, we asked a lot of questions and his patience was never ending and he always maintained his helpful attitude. We did not experience this kind of service at the other dealerships. Jonathan sold us the car with his service, knowledge, patience and helpfulness. We would recommend Jonathan and Mercedes-Benz of Naples to anyone. Karen and Neil Bashore More

Best Experience Ever! We recently purchased a Mercedes Benz GL450 from Mercedes-Benz of Naples and it was without a doubt, the best experience I have ever had in purchasing We recently purchased a Mercedes Benz GL450 from Mercedes-Benz of Naples and it was without a doubt, the best experience I have ever had in purchasing a car. I called to inquire about the availability of a car I had identified from the website and Debbie Marino assisted me on the telephone. We made arrangements to come see it. She had moved the car so we could inspect it/drive it easily and was very helpful and pleasant. We walked into the dealership around 5:15 PM and walked out at 7:15 with the car, fully registered, impeccably clean, and with a full tank of gas. This was my eleventh car purchase and the experience was by far the best ever. Their follow up has been terrific also and I recommend them without hesitation. More

Third Time Is Still A Charm This is my third lease with Mercedes Benz of Naples and each has been a pleasant, professional and enjoyable experience. Ann Margaret Ross knows her p This is my third lease with Mercedes Benz of Naples and each has been a pleasant, professional and enjoyable experience. Ann Margaret Ross knows her product, is highly informative and works hard to find you the Mercedes Benz that meets all of your criteria. I have never felt that the leasing experience was "me" versus "dealer", but rather one of having an "expert" guide me through the process, concerned with me making an informative selection. Ann Margaret has been exceptional at following up after the sale and fully answering any questions or operational concerns I might have had. She truly makes me feel like a small part of the Mercedes Benz family. Tom Neglio has a knack at making paperwork almost effortless. He clearly explains every facet of the transaction, while making sure that I fully understand each step. His personality, knowledge, and sense of humor are blended to produce the ideal atmosphere in which to complete the financial end of the lease. Thank you, Ann Margaret and Tom! More

Excellent experience I live in Palm Beach county and visits to local area Mercedes dealerships were frustrating experiences. Adam Davis understood exactly what I was looki I live in Palm Beach county and visits to local area Mercedes dealerships were frustrating experiences. Adam Davis understood exactly what I was looking for and found it quickly with a very good price. Everything was done in advance of my visit saving lots of time. Adam used that time to teach me many of the features and functions of my new vehicle. He was thorough, patient and personable. His enthusiasm was infectious. He has been in touch several times and I have no doubt he will be a continuing support as I have questions. I highly recommend him and MB Naples. More

Car purchase and service experience The entire staff was courteous and professional. I felt the sales staff really tried to work with us to get the deal done. When the car had a proble The entire staff was courteous and professional. I felt the sales staff really tried to work with us to get the deal done. When the car had a problem with the ignition the week after we bought the car, I called our salesperson Jorge Martinez and he immediately told me to bring it by right away. Once it was determined there was an issue with the ignition, the staff took it to the service department, no hassles or questions asked and fixed the problem for us free of charge and provided a loaner car for us to use. That is the kind of service that will keep us coming back the next time we purchase a car. This was probably the best experience buying a car I have had as there was no pressure, we were not pushed into a decision, we went home and thought it over and came back the next day, no hassling us to decide right away. Love that kind of salesmanship, thanks to all the staff again! We will be back! More

Adam Davis Gave extrememly good service and advice on the finanacial aspects of owning versus, lease and one pay lease. Would buy a car from him anytime and ref Gave extrememly good service and advice on the finanacial aspects of owning versus, lease and one pay lease. Would buy a car from him anytime and refer to others. More

Mercedes E350 2012 Debbie Marino was totally professional, courteous, friendly and most important willing to help me in every way: Such as her searches for me, answerin Debbie Marino was totally professional, courteous, friendly and most important willing to help me in every way: Such as her searches for me, answering questions and requests for the administration of adjustments to my new auto. She was responsive in every way, even to helping me program my phone to the blue tooth phone system of the car. Completely satisfied with the service at the Naples Dealership. James V. Kilroe More