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Mercedes-Benz of Naples

Naples, FL

4.9
1,163 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,163 reviews

February 28, 2014

I travelled over 800 miles to buy the vehicle. The used Saab was just as described. It appeared as expected and drove well back home to Virginia. Adam Davis was exceptionally service-oriented. I probabl More

by jrdavis194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph - Finance Executive, Adam Davis
February 27, 2014

Richie Grimes, jackie dressman, geoff kaleal are exceptional people who are always willing to address the client's issues! They understand that the client has certain request that should not be igno More

by Gusfrangie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grimes, Jackie Dressman, Geoff Kaleal
Mar 27, 2014 -

Mercedes-Benz of Naples responded

Exceptional service is what our clients deserve and that is why it will always be exactly what they are getting. Never would anybody here, at Mercedes-Benz of Naples, ignore a customers’ desire. Richard Grimes, Jackie Dressman, Geoff Kaleal and everybody else in this dealership understand that the customer’s wishes are most important and need to be taken care of right away. If there ever is something you need, please do not hesitate to contact us!

February 23, 2014

This was an exceptional experience, due mainly to working with Joe Politi. We purchased a pre-owned CClass last year and it was not large enough. We came in and Joe presented upgrade options and within two h More

by barbaralaughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe "JP" Politi, Joe Jalbert
February 21, 2014

Debbie Marino our sales consultant was absolutely top notch. Her wonderfully friendly personality was coupled with a high level of professionalism. She answered all our questions regarding the CPO vehicl More

by Beach267
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Marino
Mar 18, 2014 -

Mercedes-Benz of Naples responded

How wonderful to hear about your positive car buying experience! Thank you for recommending Debbie Marino. We, at Mercedes-Benz of Naples, hope you enjoy your Mercedes-Benz certified Pre-Owned Vehicle. If you need help with anything, you know where to find us.

Mar 18, 2014 -

Mercedes-Benz of Naples responded

How wonderful to hear about your positive car buying experience! Thank you for recommending Debbie Marino. We, at Mercedes-Benz of Naples, hope you enjoy your Mercedes-Benz certified Pre-Owned Vehicle. If you need help with anything, you know where to find us.

February 20, 2014

Adam Davis created the best car buying experience I have ever had. And.....we were not buying an expensive Mercedes. We bought an older used Mercedes so this was not a big sale. But we were treated bette More

by Frankyathink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Mar 18, 2014 -

Mercedes-Benz of Naples responded

Here, at Mercedes-Benz of Naples, we do not decide how to treat our clients based on what kind of car they want to buy. We treat them with the amount of respect they deserve. We are glad, Adam Davis and Michael Cabrera treated you the way you deserve and everybody at Mercedes-Benz of Naples would be happy to take care of you the next time you need something – like trading in a car that does not satisfy you.

February 19, 2014

Thanks to Micah - Great overall experience at Mercedes Benz-Naples! The pleasant personality, knowledge and the professionalism of Micah led us to make a quick decision about our new car. He answered al More

by Ergun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2014 -

Mercedes-Benz of Naples responded

It is good to know that you felt treated the right way here, at Mercedes-Benz of Naples. It is always a pleasure to our sales representatives, like Micah Westphalen, to help you find just the right car for you. Please do not hesitate to contact us in case you need something.

February 18, 2014

Lori Damato was excellent to work with. Really knows the Mercedes product Made the buying experience a pleasure. I would buy from her again and recommend to my friends. More

by Tom4255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Damato
Feb 18, 2014 -

Mercedes-Benz of Naples responded

Dear Tom, Lori Damato is flattered by your review and very thankful for your recommendation. We at Mercedes-Benz of Naples love hearing about your positive buying experience.

February 13, 2014

it was a great experience for me and the second time after a service C was done, i was well taking care of from using the loaner service vehicle and update fo the repairs. Chuck Searle is an excellent a More

by RosemondNoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Searles
Feb 14, 2014 -

Mercedes-Benz of Naples responded

Chuck Searles is honored by your glowing review. Thank you very much for recommending Mercedes-Benz of Naples. We would be happy to see you again soon.

February 10, 2014

Every aspect of the car purchase went great. Adam is incredibly knowledgeable about the car and thoroughly walked us through buying the car, all of the features of the car and setting up the car exactly More

by neilodonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Feb 13, 2014 -

Mercedes-Benz of Naples responded

Dear Neil, we at Mercedes Benz of Naples are happy to hear about your great experience buying your car. It is good that Adam Davis explained everything you need to know about the car you bought. If you still have any kinds of questions, please do not hesitate to ask.

February 05, 2014

My wife and I were looking for a specific vehilcle and found such at Mercedes Benz of naples. Buying a car long distance, car sight unseen can be a harrowing adventure, but Jonathon Whitlow made it an e More

by bwhinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitlow
Feb 12, 2014 -

Mercedes-Benz of Naples responded

Thank you very much for pointing out the hard work and honesty of our Sales Representatives, like Jonathan Whitlow. We at Mercedes-Benz of Naples know how important it is, to know absolutely everything about the car you are about to buy. It is just as important to us, as it is to you, that you get exactly what you desire, so we can deliver it to your home to make you happy. Jonathan Whitlow is honored to be recommended by you and is also looking forward to doing business with you in the future.

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