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Mercedes-Benz of Naples

Naples, FL

4.9
1,161 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,161 reviews

January 29, 2014

Happy and friendly.....that was my first impression ....over time I found out he really knows what he's doing....You feel like friend when you leave instead of of a customer..Thanks Luke More

by TIMEmachine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Feb 05, 2014 -

Mercedes-Benz of Naples responded

We at Mercedes-Benz of Naples are happy to hear about your positive experience with Luke Allen. Our Sales Team is indeed friendly and knowledgeable.

January 28, 2014

Curtis Alden gave superior service and attention, and was very informative and helpful with all the possibilities of leasing my new car. With infinite patience, he ably described and explained all of the new More

by jeds12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Neglio , Curtiss Alden
Feb 05, 2014 -

Mercedes-Benz of Naples responded

Thank you for choosing Mercedes-Benz of Naples. Curtis Alden, Tom Neglio and a lot of the other members of the sales team, are always here at Mercedes-Benz of Naples to help you understand the details of leasing a car and other facts regarding the purchase or lease of a new vehicle. You are very welcome.

January 28, 2014

We live in Orlando and looked all over Florida for a CLA250 with very specific options. We finally found the perfect car at Mercedes Benz of Naples. Alex was responsive to my initial inquiries regardi More

by Trinity2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gallardo, Joe Jalbert
Feb 05, 2014 -

Mercedes-Benz of Naples responded

Dear Customer, We at Mercedes-Benz of Naples are very glad that you finally found the car you were looking for – the CLA250 with specific options. We appreciate that you came all the way from Orlando to get your perfect car – the CLA250 at our dealership in Naples. Alex Gallardo, Internet Sales Manager, Micah Westphalen, Internet Sales Consultant and Joe Jalbert, Finance and Lease Manager have been happy to help you. As well as our sales team, our service team at Mercedes-Benz of Naples, are here for you in case there is something they can do for you. Best regards, Mercedes-Benz of Naples

January 26, 2014

Overall, I had an excellent buying experience and got the car that I wanted a fair price. Those that I dealt with could not have been more helpful and nicer. More

by bobhughes357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe "JP" Politi, Debbie Marino
Feb 13, 2014 -

Mercedes-Benz of Naples responded

Dear Bob Hughes, We at Mercedes-Benz of Naples are glad you got the car you wanted – the car you deserve! Debbie Marino and Joe Politi (“JP“) enjoyed helping you find what you need.

January 25, 2014

Everyone was great & it was fun. I love my car. The best car buying experience ever. Joel & Alex were the best as were everyone we met. Have been telling evreryone. Thanks to all. Sharon More

by shrrm5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gallardo
Feb 13, 2014 -

Mercedes-Benz of Naples responded

Dear Sharon, It is a pleasure to us at Mercedes-Benz of Naples to read about your satisfaction, not only with your new car, but also with the customer service of Joel Jacobson and Alex Gallardo. They and the whole team of Mercedes-Benz of Naples would love to meet you again. Best Regards, Mercedes-Benz of Naples.

January 24, 2014

Johnny Whitlow was super friendly and never gave up or lost his cool....Will become #1 Salesman if management will support him down to earth and friendly..great guy More

by TIMEmachine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitlow
Feb 13, 2014 -

Mercedes-Benz of Naples responded

We at Mercedes-Benz of Naples are lucky to have such great employees at our dealership. Like Jonathan Whitlow, everybody goes out of their ways to please customers like you. Thank you very much for sharing your positive buying experience. It is good to know that you are satisfied. We hope to see you again soon!

January 24, 2014

Thank you so much for your friendly and exceptional service. The price was right, the car (MB GL450) was in excellent condition and all your staff was extremely helpful all the way. MB Finance option w More

by altan65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jalbert
Feb 14, 2014 -

Mercedes-Benz of Naples responded

We at Mercedes-Benz of Naples feel honored that you have come all the way from the East Coast to Naples and we hope you enjoy your new Mercedes-Benz GL450 – a great car by the way, congratulations! Joel Jacobson, Joe Jalbert and Julie Joiner enjoyed doing business with you. Please call us, if you have any questions or need help with something.

January 21, 2014

Ordering my new car was very stress free. Blake was Ordering my new car was very stress free. Blake was always very helpful. I visited the dealership about 3 different times and each time Blake went ou More

by nesvanessanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lehr
Feb 13, 2014 -

Mercedes-Benz of Naples responded

The process of buying a new vehicle should always be stress free. We at Mercedes-Benz of Naples are glad you had an enjoyable experience finding the right car for you – a CLA. Blake Lehr is honored by your recommendation and he is thankful for receiving such a glowing review from you. If you have questions about your new CLA, or about anything else, please do not hesitate to contact us at Mercedes-Benz of Naples. Blake Lehr and the whole Sales- and Service Team will be glad to help you.

January 19, 2014

This my first Mercedes benz and the sale rep were just wonderful. No pressure at all just wonderful to deal with. Came all the way from Clewiston More

by natedella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2014 -

Mercedes-Benz of Naples responded

We at Mercedes-Benz of Naples are proud to have such wonderful sales representatives. Just like Deborah Colby and Joel Jacobson, everybody here at the dealership tries hard to please our costumers from all over Florida, like Clewiston or even from other states. Thank you for traveling so far to purchase a vehicle from us.

January 17, 2014

Joe did a wonderful job giving me the info I needed to decide on my vehicle. He did the very best job of explaining ALL the features in my new E350 convertible More

by jrtnyx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe "JP" Politi
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