Mercedes-Benz of Naples

We stopped by on Christmas Eve just to casually look at what vehicles Mercede-Benz of Naples had on their lot. Julie immediately approached us to assist. Her pleasant personality and knowledge of all vehic what vehicles Mercede-Benz of Naples had on their lot. Julie immediately approached us to assist. Her pleasant personality and knowledge of all vehicles lead us to test driving two models. With Julie's non-rushed attitude at 6pm on Christmas Eve and her supporting staff which included Joe in finance, we purchased a GLK250 BlueTEC 4Matic on the spot. We have purchase many many new vehicles (our first Mercedes-Benz) and we deem this our best purchasing experience ever. The service we received and the ease of negotiation was seamless. Thank you Julie and all the staff at Mercedes-Benz of Naples! More

Adam Davis did an outstanding job dealing with us on Xmas eve. It was a busy day for him, your staff was a bit short handed, and his attitude throughout the "pickup" process was outstanding. He seemed genu eve. It was a busy day for him, your staff was a bit short handed, and his attitude throughout the "pickup" process was outstanding. He seemed genuinely concerned about our time and he followed up with us via phone and text message after we had concluded our business. He was a true pleasure to work with. More

My wife and I selected a Lexus RX 350 online from the dealership. It was the perfect car at the perfect price. The vehicle had everything my wife wanted for our family. The only problem was that it was i dealership. It was the perfect car at the perfect price. The vehicle had everything my wife wanted for our family. The only problem was that it was in Naples and we live in Tampa. We made arrangements to go to naples and test the car. We fell in love with it! We signed the paperwork and went home that night. The dealership and Joel worked with us in every aspect of the transaction and made the purchase a memorable one. To top it all off, Joel, on his day off, with things to do that day, delivered the car to our home address 2.5 hours away on a Saturday morning. We couldn't be happier with the product, the price, and most importantly (what sells cars in my opinion) the service. Please keep employees like Joel and the finance manager we worked with (forgot his name, it was late) in your building. That alone will make people want to come back over and over again for the purchase of their vehicles. With much appreciation, The Middleton's Chris, Jennifer, and Mason More

Johnny Whitlow was great. He made us feel comfortable and we made a fair deal quickly. His knowledge of the car we bought was impressive. He gave us a tour of the dealership including the very impressi and we made a fair deal quickly. His knowledge of the car we bought was impressive. He gave us a tour of the dealership including the very impressive service area. Everyone else we met at the dealership was courteous and friendly as well. I would strongly recommend Johnny and Mercedes-Benz of NAPLES, you won't be disappointed. J Wanck, Naples More

This is the second Certified pre-owned Mercedes that I have purchased from MB of Naples and both have been exceptional experiences. Although each purchase involved different sales/sales mgmt employees, th have purchased from MB of Naples and both have been exceptional experiences. Although each purchase involved different sales/sales mgmt employees, the results were exactly the same----perfect! There never was any pressure to make a decision & Jonathon Whitlow, my Sales Representative, along with Tom Hite, answered all my questions and provided me with all the information I needed to make my decision. Also a word about Service......it's as exceptional as the Sales Group. Although a new contact to me, Aamir Khan, my Service Consultant, has already demonstrated his extensive knowledge & experience coupled with a genuine desire to make sure I am satisfied with the results. Bob Janess More

This is the third car that I have purchased from this dealership and in all transactions they have exceeded my expectations. The staff is friendly, courteous and kind and works hard to present you with a dealership and in all transactions they have exceeded my expectations. The staff is friendly, courteous and kind and works hard to present you with an attractive deal that will satisfy your needs. I would most definitely refer my friends to this dealership and have all the confidence that they would be treated with the same respect that this dealership treats me. More

Everyone, especially Blake, was very knowledgeable. Nothing was ever rushed and he took his time to contact me to ask if he could help in anyway. I was taken around to meet all the key personnel for se Nothing was ever rushed and he took his time to contact me to ask if he could help in anyway. I was taken around to meet all the key personnel for service and parts and felt very comfortable with the entire process. More

Dennis Stout took us in walked us through step by step how are car is made ,shipped & recieved . the ease of the purchase and the quality of service you get .. perfect combintaion for a future buy with Me how are car is made ,shipped & recieved . the ease of the purchase and the quality of service you get .. perfect combintaion for a future buy with Mercedes of Naples .. More

Very good experience. All personnel involved were knowledgeable, courtesy, and efficient. The salesperson was committed to closing the sale. The dealership was very neat and clean knowledgeable, courtesy, and efficient. The salesperson was committed to closing the sale. The dealership was very neat and clean More

Went in to catch up with JP who sold me my 2007 CLK and see what was newly available and ended up trading my car in for a 2011 E350 Coupe. Negotiations were low key and I am very happy with the final cost see what was newly available and ended up trading my car in for a 2011 E350 Coupe. Negotiations were low key and I am very happy with the final cost !!!! Car was waiting for me when we finished with the paperwork and I drove home with an early Christmas gift !! More