Mercedes-Benz of Naples

Tom Butz was gracious and ready to help me explore the MB lineup.......which he did efficiently and professionally. Tho my wife was ogling the SL550, Tom brought us to reality by helping us decide on E350 a lineup.......which he did efficiently and professionally. Tho my wife was ogling the SL550, Tom brought us to reality by helping us decide on E350 as a town car......the SL will be in our garage in a few years, for sure! Next Tom carefully led us throughout the lease arrangement, on an ongoing basis, that we took advantage of. Walk-thru on the car systems was done carefully and expertly by Tom.......ending our very pleases ant time together. Tom Butz and his professionalism and attitude helped seal this deal.....absolutely!!!! More

Wonderful experience. Would purchase another vehicle from here. Staff was friendly and helpful. Great selection of sedans, convertibles and sports cars to choose from. Very happy with experience here. Staff was friendly and helpful. Great selection of sedans, convertibles and sports cars to choose from. Very happy with experience More

Great service, great salesman. Would def. recommend dealership to friends and family. They were attentive and already called us to check up on vehicle. They also ordered our mats, and will be sending t dealership to friends and family. They were attentive and already called us to check up on vehicle. They also ordered our mats, and will be sending them out to us. More

The experience at Mercedes Benz of Naples was extraordinary.The entire process was quick, thorough and enjoyable. Rich and team were outstanding, offering extensive product knowledge and superior extraordinary.The entire process was quick, thorough and enjoyable. Rich and team were outstanding, offering extensive product knowledge and superior customer service. More

Experience was great from beginning to end. Blake Lehr was very helpful and informative. We appreciated his good nature and flexibility in meeting our needs. We will likely come back for more. was very helpful and informative. We appreciated his good nature and flexibility in meeting our needs. We will likely come back for more. More

Drove my 2 year old C300 from Toronto, ON., Canada, and got an engine warning light to worry about in Marco Island, FL. Ron was an exceptional liaison for the Naples dealership in smashing through (pr got an engine warning light to worry about in Marco Island, FL. Ron was an exceptional liaison for the Naples dealership in smashing through (previously unknown to me) administrative impediments about the factory warranty between MB Canada and MB USA. When I wasn't getting anywhere on the phone by myself, Ron sprung into action to expedite my all important in-service date to MB USA in New Jersey from Canada, despite me thinking I had all the paper documentation and info readily available for any emergency or warranty claim in my glove box. Who would have known that these admin hassles were just lurking in the background to ensnare anyone who has not yet had MB warranty service in the US on their Canadian car? Within 36 hours of Ron taking the issue over, my car was fixed right, nicely washed, and back on the road, repaired under MB factory warranty without additional cost to me, and I will no longer have a warranty documentation problem at any MB service department in the USA.. Besides being terrifically personable which helped make it feel like time went by faster, Ron was an exceptional professional, ensuring that, as the customer, I was always informed and kept up to date by phone and text messages (our request). He and his dealership kept us mobile with a complimentary Hertz rental vehicle (which he suggested I drive to Marco Is. and let their MB personnel drive and swap the C300 after it was ready, minimizing the interruption to my vacation and saving me a couple more hours to enjoy with family. All in all, after 4 decades of driving many different vehicles, I've never been so well treated and made to feel like I wasn't just a number by any service advisor at any US or Canadian dealership (including some other fancy MB stores in Toronto). Ask for Ron! More

Adam Davis got me the 2014 S63 AMG that I wanted and did a great job in communication, delivery and explanation of electronic gadgetry. Adam is helpful, but not pushy, and can communicate sales-related mec a great job in communication, delivery and explanation of electronic gadgetry. Adam is helpful, but not pushy, and can communicate sales-related mechanical and electronic aspects of the cars he sells very effectively. He makes a great first impression and facilitates the dealer experience by being readily available by phone or in person. Definitely a "can do" person. My overall experience with this dealership and salesperson was excellent. More

"The best or nothing" - I am happy to report that at Mercedes Naples this is not just a slogan or marketing gimmick! I have dealt with many Mercedes Benz dealerships in different countries and I that at Mercedes Naples this is not just a slogan or marketing gimmick! I have dealt with many Mercedes Benz dealerships in different countries and I can honestly say that at MB Naples they deliver on their promise. My experience from start to finish in ordering and collecting my new S550 has been what I expect from a MB dealership. Attention to detail is often what differentiates one dealership from another and I have been impressed by such simple things as the completion of the service and maintenance booklet details etc. Dennis Stout, yes is a first class sales professional, but he also has a passion for the brand, and was most generous with his time in explaining the new features of the new S class on collection yesterday. My simple "thanks" to Dennis, Chuck, Patrick and Tom for making this a truly great purchase experience! Joe Brennan. More

I think that this is the 10th Mercedes I have purchased, overall, and at least the 5th that I have purchased from Curtiss. He is always totally professional, courteous, and efficient. He makes the total overall, and at least the 5th that I have purchased from Curtiss. He is always totally professional, courteous, and efficient. He makes the total process of purchasing a new car quick and easy. He had all of the information and paperwork on available cars ready for us when we came in, and he gave us a fair price. The atmosphere at the dealership, in general, is friendly and cooperative, and helps to make the buying experience a pleasant one. I have recommended Curtiss and this dealership to many of our friends. More

I have never gotten such great service at a dealership before. Ann gave me the deal I wanted and the car I requested. She was very nice, sweet and helpful. She taught me about all the feautres on my car. before. Ann gave me the deal I wanted and the car I requested. She was very nice, sweet and helpful. She taught me about all the feautres on my car. I highlhy recommend her and the dealership. Danny who also assisted Ann on bringing my car was very nice and helpful. Thank you for having such great employees. I will continue service with you guys. More