Mercedes-Benz of Naples

My experience at Mercedes Benz of Naples was very pleasant and comfortable.. Never felt pressured. It was more about what was important to me.. Our sales person was very knowledgeable and well groome pleasant and comfortable.. Never felt pressured. It was more about what was important to me.. Our sales person was very knowledgeable and well groomed. It was obvious his primary goal was to make buying a vehicle a very pleasurable experience. He met his goal. More

Glen Trautman went to exceptional lengths to find the car which met all our requirements, and explained everything that we might not otherwise have known about the model, servicing and so on. He dealt throug which met all our requirements, and explained everything that we might not otherwise have known about the model, servicing and so on. He dealt throughout with unfailing patience and courtesy, and conducted the price discussion very professionally and fairly. Once the sale had been made, he continued to ensure that we had and knew everything that we needed. He and Joe Jalbert expedited the paperwork carefully but quickly, with no pressure to purchase extras if we didn't want them. Glen also took considerable time at this point going over the car's controls. To sum up, a very high quality car buying experience. More

This was easily the most enjoyable car-buying experience we have ever had. Glen was very knowledgeable and low-key. He spent time explaining the features of the car without any pressure. He also followed up we have ever had. Glen was very knowledgeable and low-key. He spent time explaining the features of the car without any pressure. He also followed up before and after our visit to make sure we were satisfied with the car and understood the warranty and additional benefits from the dealership. Joe took us through the paperwork process quickly and explained our options without trying to pressure us into purchasing products we didn't want. We were driving our new car off the lot in about an hour! We will definitely be back to purchase our next one. More

Patrick was extremely helpful in our decision to purchase a pre-owned Mercedes from Naples Mercedes-Benz. His product knowledge combined with patient customer relationship skills were very important in our d a pre-owned Mercedes from Naples Mercedes-Benz. His product knowledge combined with patient customer relationship skills were very important in our decision to purchase. He exhibited a very professional manner combined with allowing us all the time we needed to understand the product in order to make the correct decision. More

After visiting another Mercedes-Benz dealership and not having the experience that I anticipated. My husband and I were happy to have met Lori. She was extremely professional and took the time to have us having the experience that I anticipated. My husband and I were happy to have met Lori. She was extremely professional and took the time to have us test drive to different models and was extremely knowledgeable about the details and options on both vehicles. Lori was more then happy to accommodate me on my request to have my car build out to my specification. The treatment that I receive from Lori is far and beyond of what I expected and I'm so excited to have my first Mercedes. More

I had JP(Joe Politi) super sales rep.,personable, knowledgeable,everyone entering Naples Mercedes should have the good fortune of` `JP` to assist them.he knows the product .I will certainly recommend knowledgeable,everyone entering Naples Mercedes should have the good fortune of` `JP` to assist them.he knows the product .I will certainly recommend Naples Mercedes & JP.all my friend`s. GMCorreia More

Adam and his manager, Alex, were excellent to work with. Adam is very knowledge, friendly and tries very hard to find the right "fit." This was a better car buying experience than I expected but the price n Adam is very knowledge, friendly and tries very hard to find the right "fit." This was a better car buying experience than I expected but the price negotiating is still a hassle which I'd prefer to avoid. Overall I was very impressed with the work ethic and customer service of the dealership, and particularly Adam. More

Adam Davis was the most energetic person. He took the time to understand what my driving needs were and provide the best solution for me. He was very helpful and went out of his way. I appreciate the ti time to understand what my driving needs were and provide the best solution for me. He was very helpful and went out of his way. I appreciate the time he spent with me going over the car and showing me all of the different options. Ths was the best car experience I have had in my lfie. More

Thank you Glen this was the most pleasant experience I have ever received in purchasing a vehicle, your customer service was exceptional. We find you truly genuine and you were able to provide us a qua have ever received in purchasing a vehicle, your customer service was exceptional. We find you truly genuine and you were able to provide us a quality vehicle at a great price. Your follow through from beginning to end was amazing. I will definitely be referring friends and family to you....Thank you, Linda Gillard More

I live up in Virginia and was recommended this dealership by my father who lives down in Fort Myers. His recommendation was spot on. Adam and Alex are some of the best people I have met in the auto sales i by my father who lives down in Fort Myers. His recommendation was spot on. Adam and Alex are some of the best people I have met in the auto sales industry. They understand how a lease price is calculated, work hard to get you the best price possible and make sure you are 100% satisfied with your purchase. I was also very impressed with the knowledge Adam has about not only Mercedes but the whole industry. I cannot stress enough how much I enjoyed working with Adam and Alex. More