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Mercedes-Benz of Naples

Naples, FL

4.9
1,161 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,161 reviews

October 07, 2013

Tom and Joel helped my wife and I to understand the benefits of purchasing a new SL550. On a busy day, they made everything possible for us to have the proper information to choose between leasing and More

by dgalmarini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel, Tom's associate for the day, Tom Butz
October 05, 2013

I purchased a Mercedes today and Glen Trautman was my salesman. He took extra time showing me all the new features on the new models. He was a pleasure to work with and I would recommend him to anyone. More

by napleslizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lambert, Tino Guerrero, Jackie Dressman
October 05, 2013

RICH GRIMES IS AN EXCELLENT SALESMAN, KNOWLEDGEABLE, FRIENDLY,AND COURTEOUS.----TINO AND JOE ARE ALSO KNOWLEDGEABLE, FRIENDLY AND COURTEOUS. I HAVE BOUGHT NEW AND USED CARS MANY TIMES BEFORE FROM SOME F More

by robertjohnson1052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grimes, Joe Jalbert, Tino Guerrero
October 03, 2013

Walter and the whole staff were very helpful, patient(questions) and courteous. My wife wanted a Smart car and I had no idea what to expect. I looked on line and learned it was sold through Merce More

by Hylanro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Rawson
September 29, 2013

Rich Grimes was very easy to buy from he never pushed, He knew the car I wanted and when we sit down to buy my cla everything went so easy, He knows his cars. It was a pleasure to buy from him. He More

by eek5301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grimes
September 27, 2013

I met Tom Butz in June, just to inquire about the CLA. He was very generous with his time and knowledge. Mr. Butz said he expected the car to be delivered in mid-September. It was. He said I would trul More

by gmzerrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter informed me that this vehicle was in the making! , Tom Butz, Tom Siverson
September 26, 2013

Adam Davis is an outstanding representative of your company. He is both friendly and professional and deserves the high rating that i gave him. i wish all sales people I deal with were like him! More

by Whaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garwood Whaley, Adam Davis
September 26, 2013

By far the best experience i have ever had at any car dealer ship, every person i mentioned above was friendly , knowledgeable and very helpfull would recommend you dealership to anyone and everyone . I More

by jacarter717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gallardo, Joe Jalbert
September 26, 2013

I had several and somewhat unusual situations with my 1993 Mercedes 300 CE Cabriolet that called for service work which would be considered beyond the norm; such as a hard to detect check valve malfuncti More

by mel63stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pitt
September 23, 2013

I gave the highest rating simply because it is deserved. Our salesman Tom Butz could not have made the experience any easier for us. Our needs and wishes were met 100 percent. More

by Cjfroschle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Butz, Tom Neglio, Jackie Dressman
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