
Mercedes-Benz of Naples
Naples, FL
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I had several and somewhat unusual situations with my 1993 Mercedes 300 CE Cabriolet that called for service work which would be considered beyond the norm; such as a hard to detect check valve malfuncti 1993 Mercedes 300 CE Cabriolet that called for service work which would be considered beyond the norm; such as a hard to detect check valve malfunction causing starting problems. I also had hydraulic cylinder problems with my convertible top which was costly, but Mike Cabera tried his best to hold the cost down. I had tires with only 15,000 miles on them but were almost 8 years old and wanted to replace with a somewhat lower cost tire than the service dept. normally stocks. Mike and Joe found what I wanted and ordered them in special for me. Their service and cooperation is always greatly appreciated. More
We just moved to the area and were very pleased to find Mercedes - Benz of Naples. Ann Margaret was extremely knowledgeable and professional. SHe was able to instantly find a vehicle that met our needs. Jo Mercedes - Benz of Naples. Ann Margaret was extremely knowledgeable and professional. SHe was able to instantly find a vehicle that met our needs. Joe made the closing process painless and as efficient as possible. More
I gave the highest rating simply because it is deserved. Our salesman Tom Butz could not have made the experience any easier for us. Our needs and wishes were met 100 percent. Our salesman Tom Butz could not have made the experience any easier for us. Our needs and wishes were met 100 percent. More
Adam and Alex were great to work with! They made our experience awesome! We flew from Houston, Tx to pick up our used Ford Mustang and these guys had everything set up and ready to go. They were very experience awesome! We flew from Houston, Tx to pick up our used Ford Mustang and these guys had everything set up and ready to go. They were very organized and helpful! More
My overall experience, led by Adam Davis was, was very comfortable and geared to my needs not his or the dealerships. Everyone I dealt with was very personable and easy to work with. The car was delivered comfortable and geared to my needs not his or the dealerships. Everyone I dealt with was very personable and easy to work with. The car was delivered clean and beautiful and to top it off the tank was filled with gas. I was and still am impressed with Adam's follow up to insure my understanding of the car and my satisfaction. Would definetly do business with them again and steer others to this quality dealership. More
I called this dealership after seeing a car I was interested in on the Internet ( I live four states away).I had the pleasure of working with Adam Davis who was personable, knowledgable and kept me interested in on the Internet ( I live four states away).I had the pleasure of working with Adam Davis who was personable, knowledgable and kept me in constant communication. I purchased a used car but I was treated like I was buying a $100,000.00 car. Adam, you didn't just sell me a car, you built a relationship. I will be buying my cars from you from now on! Thank you so much! I love my car!! More
Joe was very pleasant and not pushy. These luxury dealerships have a tendency to be intimating to some people, due to the pushy sales staff (experienced in past at Porsche, Land-rover etc) Joe was ve dealerships have a tendency to be intimating to some people, due to the pushy sales staff (experienced in past at Porsche, Land-rover etc) Joe was very determined to get us what we wanted and he succeeded. We are very happy with our purchase. Although we purchased a BMW and had just recently purchases a Mercedes from elsewhere, he was very helpful in giving us the walk around with our Mercedes. We would recommend him for anyone who is looking for a salesman at this Mercedes dealership. When he was not there one day, Blake Lehr was very polite and helpful as well, non competitive and very helpful towards his coworker. More
These guys are great! Adam Davis is a personable and knowledgeable salesperson. He is not your typical car salesperson and exceeded my expectations. He actually does everything he says he will do. He knowledgeable salesperson. He is not your typical car salesperson and exceeded my expectations. He actually does everything he says he will do. He is the best salesperson I have dealt with in a very long time. So much so, that I bought 2 vehicles from him! Joe Jalbert is an excellent finance manager and very easy to deal with and made the paperwork process a snap. Mike Cabrera, my service consultant, is friendly and efficient and completes service issues in a timely manner. On a couple of occasions, we had to obtain loaner vehicles while service issues were being handled and Patrick Baffa, the service fleet loaner manager, was fast and expedient in getting our vehicle and made the process very easy. I live in North Orlando and think so highly of this group that I drive 300 miles to Naples to buy vehicles from these guys and will continue to do so. I highly recommend them and the Naples Mercedes-Benz dealership. This is definitely not you typical car dealership. Give them an opportunity and you will not be disappointed! Thanks again and good job guys. Keep it up! More
Adam was very friendly and has a good sense of people. He was understanding at the point of sale and went the extra mile. Making me feel comfortable with my purchase and excited about my beautiful car. KC E was understanding at the point of sale and went the extra mile. Making me feel comfortable with my purchase and excited about my beautiful car. KC Eisinger More
My expericence with JP was exceptional. I went in late on a Saturday night with no intention of buying a car that evening. He was polite, and thorough in his explanation of the car that i wanted to eventuall a Saturday night with no intention of buying a car that evening. He was polite, and thorough in his explanation of the car that i wanted to eventually purchase.(i purchased the vehicle one year later). I highly recommend using JP! D. Ringer More