Mercedes-Benz of Nashville - Service Center
Franklin , TN

116 Reviews of Mercedes-Benz of Nashville - Service Center
Great Experience Even with construction going on the check in was fast and pleasant. Mr. Petal was very swift and helpful. Couldn't have asked for better! Thanks Even with construction going on the check in was fast and pleasant. Mr. Petal was very swift and helpful. Couldn't have asked for better! Thanks More
Best Service at a fair price Excellent service department. Always making sure that my car runs at 100 %. Love the service and parts coupons . Overall a very satisfactory visit for Excellent service department. Always making sure that my car runs at 100 %. Love the service and parts coupons . Overall a very satisfactory visit for service. More
Magnificent customer service Check-in was remarkably prompt, which was as soon as I arrived and within minutes I was in my Loaner car.. Robert Posey was attentive, informative, su Check-in was remarkably prompt, which was as soon as I arrived and within minutes I was in my Loaner car.. Robert Posey was attentive, informative, supportive, and helpful. He called to update me on the progress and recommendations for performance improvement and safety. Checkout was also great and within minutes of arrival. Overall, an outstanding experience and exemplary customer service. Keep up the good work Robert More
Excellent Service!!! I received excellent customer service when I bought my car and when I had it serviced. Robert Posey made it all so easy. Thank You! I received excellent customer service when I bought my car and when I had it serviced. Robert Posey made it all so easy. Thank You! More
Great service Having a recall is no fun but MB of Nashville makes it easy. From setting up the appointment to the excellent service, nice people with real concern Having a recall is no fun but MB of Nashville makes it easy. From setting up the appointment to the excellent service, nice people with real concern about you and the safety of the car. Thank you More
Awesome service I have always received top notch service and they have me in and out in no time at all. Vince Battiata is my service adviser and is always very helpf I have always received top notch service and they have me in and out in no time at all. Vince Battiata is my service adviser and is always very helpful! More
Car from another dealer. I just purchased a GL550 from an non-Mercedes dealer. It was under warranty and had a few issues. I made an appointment for service on the MB app an I just purchased a GL550 from an non-Mercedes dealer. It was under warranty and had a few issues. I made an appointment for service on the MB app and was able to get right in. I was treated great and the car was repaired as requested. Very happy. More
Better than I expected! After retiring I wanted a fun ride so I purchased a used SL550. I had heard so many stories about how M/B service departments get you in and find many After retiring I wanted a fun ride so I purchased a used SL550. I had heard so many stories about how M/B service departments get you in and find many other things that are expensive to repair. I have now been here three times and the service team does what we agreed on and no other high pressure for unnecessary add ons. More
Service at its best I have taken my car to this dealership since moving to Nashville. George is always great and delivers on all commitments on time. The entire staff i I have taken my car to this dealership since moving to Nashville. George is always great and delivers on all commitments on time. The entire staff is friendly and customer oriented. More
Very attentive and friendly Great service department. Gary Patel kept me up to date on the maintenance that needed to be done to my smart car. They actually took my car apart tw Great service department. Gary Patel kept me up to date on the maintenance that needed to be done to my smart car. They actually took my car apart twice, trying to save me money, but only charged for once. Thanks Gary. More