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Sales Department
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Mercedes Benz of New Orleans's Covid Response
- No Contact Transactions
- Vehicle Sanitization
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Showing 1,068 reviews
January 27, 2022
Very kind and professional people show me the car right away and explain to me everything. away and explain to me everything. More
by Juanalfonso0624
Verified Customer
Helpful January 26, 2022
I can’t say enough good things about my car buying expecting with Mercedes-Benz of New Orleans. It’s hard to find a car dealership that really cares about their clients and values the long term, loyal expecting with Mercedes-Benz of New Orleans. It’s hard to find a car dealership that really cares about their clients and values the long term, loyal relationship of its customers! It speaks volumes about this dealership that they are not charging their customers a market adjustment due to the current supply and demand issues that all car dealerships are facing. The staff went above and beyond to ensure any problems I had were taken care of. Any issues were addressed quickly with minimal inconvenience to my day to day schedule. These are just a few of the many reasons I will continue to be a loyal MB of New Orleans customer in the future and recommend this dealership to family and friends who are looking to purchase or lease a vehicle. More
by CB2019
January 21, 2022
Scotty is an excellent advisor. He goes above and beyond to ensure that the customer is provided with exceptional service. to ensure that the customer is provided with exceptional service. More
by Knott
Employees Worked With
January 19, 2022
I really appreciate the personal attention given by Jeanne my sales person plus the positive attitude and assistance of both Scott and Richard in the service department Jeanne my sales person plus the positive attitude and assistance of both Scott and Richard in the service department More
by JALBUM
January 18, 2022
Jeanene made the process seamless. The best service that can be offered. I walked in and out with my car. can be offered. I walked in and out with my car. More
by Ashleytrobinson
Employees Worked With
January 18, 2022
So impressed by the entire process here. From the initial discussions, to ordering, to arrival and pickup - Austin was so helpful in facilitating everything and truly paid attention to what I was looking for discussions, to ordering, to arrival and pickup - Austin was so helpful in facilitating everything and truly paid attention to what I was looking for in a new car purchase. The whole experience was unmatched as far as customer service (and I love my new car!) More
by MKINLE1
Employees Worked With
January 18, 2022
This was my 1st purchase from Mercedes and because of Jeannie I will be back! Such a breath of fresh air in car buying. Jeannie I will be back! Such a breath of fresh air in car buying. More
by DANAJUNEAU13
Employees Worked With
January 15, 2022
The Sales team was great and really paid attention to my needs. My salesman Stephen personally delivered the vehicle to my house to help me surprise my wife for Christmas! She’s loves the vehicle! Thanks! needs. My salesman Stephen personally delivered the vehicle to my house to help me surprise my wife for Christmas! She’s loves the vehicle! Thanks! More
by smcolin1
January 12, 2022
Everyone there was amazing. A special thanks to Mr. Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can’t say enough about the three gentlemen that helped me except for the fact that they were absolute angels, definitely God sent. Because of them, I will tell everyone where to go, and I’m certain I’ll be back! :) More
by P
Employees Worked With
