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Mercedes Benz of New Orleans
Metairie, LA
1,252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,252 reviews
February 02, 2023
easy and quick transaction,he took his time with me and went over everything, nice guy. went over everything, nice guy. More
by yanggao0125
Verified Customer
Helpful February 01, 2023
The salesman Anand did an excellent job but the service department lied and told me I needed a new battery that would be over 400 dollars. I decided to pick the car up and have someone change the battery department lied and told me I needed a new battery that would be over 400 dollars. I decided to pick the car up and have someone change the battery but come to find out there was NOTHING wrong with my battery. They were literally trying to rip me off because I'm a female. Never again, I will not be going back. More
by ltwise
Employees Worked With
February 01, 2023
Austin was great and a very nice guy. He took his time with me and went over everything I needed to know about my CLS450. The buying experience went well and Austin even delivered my be He took his time with me and went over everything I needed to know about my CLS450. The buying experience went well and Austin even delivered my beautiful new car to my home in Mobile Al More
by cyndekimbrough
Employees Worked With
January 21, 2023
Miss lead information and do not like to correct it. Wednesday gets funded they’ll get the car out they don’t care about the customer. Wednesday gets funded they’ll get the car out they don’t care about the customer. More
by vgur18
Employees Worked With
January 11, 2023
easy and quick transaction, Warren was knowledgeable and enthusiastic salesman, car I wanted was in stock enthusiastic salesman, car I wanted was in stock More
by aubert
Employees Worked With
January 11, 2023
Very knowledgeable and courteous staff. The car I bought is an excellent product. I'm very pleased with the overall experience. The car I bought is an excellent product. I'm very pleased with the overall experience. More
by jgulotta
January 11, 2023
As usual, only the best, Ernie and Vittorio were wonderful to deal with, Mr. Dubos is the best ambassador for the Mercedes Brand. wonderful to deal with, Mr. Dubos is the best ambassador for the Mercedes Brand. More
by SSAKLA
January 06, 2023
Ernie Debus is the best! He took his time to help me select a car that fits my needs. He took his time to help me select a car that fits my needs. More
by heathertburglass
Employees Worked With
January 06, 2023
Love them! It was quick and easy! Austin was awesome! No complaints at all! Definitely will be seeing him again! Everyone that was involved was awesome! It was quick and easy! Austin was awesome! No complaints at all! Definitely will be seeing him again! Everyone that was involved was awesome! More
by Angel
