
Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,327 reviews
Harry was awesome It was my first time buying a car, and it was an excellent experience. Harry gave me a full run down of the Mercedes-Benz GL line of cars. His insig It was my first time buying a car, and it was an excellent experience. Harry gave me a full run down of the Mercedes-Benz GL line of cars. His insight gave me the information I needed to pick what car fit my needs and my price range. Ultimately, when we began discussing a purchase, I never felt uncomfortable. In fact, I felt as if I was being assisted more than sold. And that distinguishes Harry and this dealership from others that I visited in my car search. I would definitely recommend Harry and Mercedes Benz of New Orleans to my family and friends. More
Stephen Macdonald is Excellent if you are leasing a Mercedes Stephen is diligent, knowledgeable, informative, and overall a consummate professional. This is the second leased car arranged by Stephen for me- a m Stephen is diligent, knowledgeable, informative, and overall a consummate professional. This is the second leased car arranged by Stephen for me- a most positive experience. More
AMAZING STEPHEN I was redoing my lease and my salesman Stephen Macdonald got me in in an amazing amount of time. He had everything ready and got me through the finan I was redoing my lease and my salesman Stephen Macdonald got me in in an amazing amount of time. He had everything ready and got me through the finance department and I was sooooo happy. Very professional operation. More
Customer Service The finance department is great when you initially make a purchase, but trying to get them to return a phone call or handle and issue after purchase i The finance department is great when you initially make a purchase, but trying to get them to return a phone call or handle and issue after purchase is a very difficult task! More

Great experience!!! Thank you for the great experience. They understood what I wanted and my price point and MADE IT HAPPEN!! Understanding my time was precious and limit Thank you for the great experience. They understood what I wanted and my price point and MADE IT HAPPEN!! Understanding my time was precious and limited; Mr Harry and the team at Mercedes of New Orleans made this one of the best car buying experience I have ever had! And they are all super nice! More

Mike Tyson rocks Mike Tyson ,sales Manager, at Mercedes Benz of New Orleans is the best person to work with this is the third care we lease from him and it is always a Mike Tyson ,sales Manager, at Mercedes Benz of New Orleans is the best person to work with this is the third care we lease from him and it is always a seamless experience More
Second purchase from Mercedez Benz ofNew Orleans My salesman Ernie Debus with Mercedez Benz of New Orleans has provided the best service that I have experienced with a car dealership. Ernie found me My salesman Ernie Debus with Mercedez Benz of New Orleans has provided the best service that I have experienced with a car dealership. Ernie found me two cars over the past four years and has come through with the perfect car both times. It took several months to find the exact used car that I had in mind but Ernie continued to follow up with me and eventually found the car I was looking for. Thanks for a job well done! More
GLS 450 Working with Steven Bui was a great experience . He really walked us all through the process very smoothly and efficiently. Highly recommend this deal Working with Steven Bui was a great experience . He really walked us all through the process very smoothly and efficiently. Highly recommend this dealership. In nutshell it was an amazing experience . More
Purchase of Certified Pre Owned Vehicle In 2013 was my first experience with purchasing a luxury vehicle like a Mercedes Benz. it is expected when meeting a sales representative they will b In 2013 was my first experience with purchasing a luxury vehicle like a Mercedes Benz. it is expected when meeting a sales representative they will be cordial and as helpful as possible. With Ernie it became something different. he was there is make sure we were getting into a vehicle that we were completely satisfied with. His experiences in dealing with first time owners should be shared with all existing and new sales personnel. We were very comfortable with the information and guidance he was providing which convinced us to purchase the ML 350 then. Fast forward 5 years we have developed a friendship to the point every time I visit the dealership for maintenance he would take time to talk. With this purchase it was exactly the same type of care from Ernie, no pressure, no commitment, let's make sure you like the vehicle. Thank you for helping us with our new Mercedes. More
Ernie is the best Outstanding effort from Ernie. Great experience buying a car with him. Would absolutely do business again with Ernie. My car was ready for delivery Outstanding effort from Ernie. Great experience buying a car with him. Would absolutely do business again with Ernie. My car was ready for delivery on time. More