Mercedes Benz of New Orleans

My experience was excellent . You did everything you could to make everything possible. I will definitely be returning. I will also refer you. Thanks for the great service. . You did everything you could to make everything possible. I will definitely be returning. I will also refer you. Thanks for the great service. More

BJ - LIGHTNING FAST AND BEYOND ACCOMODATING!!! I am a regular visitor to New Orleans and often make the drive from Atlanta. On my most recent trip I had the misfortune of not being able to avoid a I am a regular visitor to New Orleans and often make the drive from Atlanta. On my most recent trip I had the misfortune of not being able to avoid a pothole which destroyed the front right tire on my S550. Fortunately I could still drive the car so I drove to Mercedes Benz of New Orleans. Within minutes, and with me providing only my name and address, BJ Bioc, the Express Service Manager, had pulled up all my records, confirmed my tire and wheel warranty coverage would take care of the tire, and confirmed they had the tire in stock. Within 45 minutes I had my car back with a new tire and all washed and clean. What an awesome experience! Being an avid NO Saints fan (my GA tagged car proudly wears a New Orleans Saints license plate frame - a brave thing to do in Atlanta!!), I fell in love with the Mercedes/NO Saints shirts offered for sale and I immediately bought one and put it on. Thank you, thank, you, thank you!!! More

ERNIE IS THE BEST Ernie is wonderful to work with,he goes out of his way to make your Mercedes experience as pleasant. He actually found the exact vehicle I wanted in t Ernie is wonderful to work with,he goes out of his way to make your Mercedes experience as pleasant. He actually found the exact vehicle I wanted in transit at another port and coordinated to get it delivered to the Metairie dealership. He had the vehicle cleaned and ready for pick up, all I had to do was sign the paperwork and then I was on my way. Time is of value and Ernie wasted none of my mine. More

Outstanding from Top to Bottom Mercedes Benz New Orleans is a top notch facility. Excellent customer service from the General Manager down the line. Willing to go the extra mile a Mercedes Benz New Orleans is a top notch facility. Excellent customer service from the General Manager down the line. Willing to go the extra mile and value their customers and work enviroment. Doesn’t get any better than this this!!! More

Harry is the man! My husband and I have been looking for a new car for a few months, and Mercedes Benz and Harry were by far the easiest people to work with. We knew ex My husband and I have been looking for a new car for a few months, and Mercedes Benz and Harry were by far the easiest people to work with. We knew exactly what our price point was and what style of car we wanted, and we also wanted to be able to do most of our research and shopping online (looking at you, Millenials!) Unlike other dealers that tried to get us to just "come in and see" before confirming any sort of pricing, Harry sent us a quote in line with our budget and the style of car we wanted extremely quickly, and we took a test drive and signed the paperwork the next day. It was clear to us how much more forthcoming and upfront he was than salesmen we dealt with elsewhere, and that's what made us comfortable with moving so quickly. Additionally, going from a "dumb" car to one with all the bells and whistles, he also did a wonderful job of demonstrating the many features and making sure we felt comfortable driving out of the lot. It was a little overwhelming at first! We also met with Vic when signing our paperwork who very helpfully explained all of the terms and made sure we were fully informed on what we were signing. Overall we had a fantastic experience with Harry and the team here and couldn't be happier with our new car! More

Vehicle purchase Jeanne Fitzgerald, my Sales Associate and Vic Jones in Finance, made purchasing our first Mercedes - Benz a wonderful experience. I Highly recommend Jeanne Fitzgerald, my Sales Associate and Vic Jones in Finance, made purchasing our first Mercedes - Benz a wonderful experience. I Highly recommended visiting this dealership and work with these associates. I have purchased many vehicles and homes over the years and can say without hesitation, this was the best buying experience I have had the pleasure to be involved with. Jeanne and Vic are awesome to work with! Thanks so much. My wife is extremely happy.... happy wife, happy life! More

Great service!!! Great friendly service and very helpful!! They were able to find exactly what I wanted. I highly recommend this dealership and sales agent Will Russ. Great friendly service and very helpful!! They were able to find exactly what I wanted. I highly recommend this dealership and sales agent Will Russ. More

Great, fast and easy Will was great! He made the whole experience great and stress free. He also made it easy to go around my work and school schedule. I would recommend Will was great! He made the whole experience great and stress free. He also made it easy to go around my work and school schedule. I would recommend him to anyone and I will! More

Awesome Ernie Ernie is wonderful to work with, extremely knowledgable and so helpful, he goes out of his way to make your Mercedes experience as pleasant as can be, Ernie is wonderful to work with, extremely knowledgable and so helpful, he goes out of his way to make your Mercedes experience as pleasant as can be, customer for life! More

Wonderful Experience I've leased several vehicles with Ernie Debus. He makes the experience so pleasant and easy. He's extremely professional and knowledgeable about the I've leased several vehicles with Ernie Debus. He makes the experience so pleasant and easy. He's extremely professional and knowledgeable about the vehicle. More