
Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Great Experience Our first MB purchase. The entire experience was great. Couldn’t ask for a nicer sales person. From start to finish it was a wonderful experience. Our first MB purchase. The entire experience was great. Couldn’t ask for a nicer sales person. From start to finish it was a wonderful experience. More

Very pleasant experience Started our search on their website and days later we were signing on our very first Benz! Very responsive and pleasant salesman, Jerry. He was very Started our search on their website and days later we were signing on our very first Benz! Very responsive and pleasant salesman, Jerry. He was very familiar with the models we were interested in And was able to highlight all of the features our model was equipped with. We couldn’t be happier at the moment. They worked to get us in the car we wanted at the price we needed. More
Concierge level service! I just visited the dealership for the first time since purchasing my vehicle, and the experience couldn’t have been better! From the ease of schedulin I just visited the dealership for the first time since purchasing my vehicle, and the experience couldn’t have been better! From the ease of scheduling my routine maintenance appointment online to the attentive staff and streamlined process that had me in and out in under an hour and a half, this is by far the best service visit I’ve ever had. I highly recommend Mercedes-Benz of New Orleans. More

Best sales experience! When I walked in to Mercedes Benz on a Thursday evening, I had no idea I would be driving off the lot with my dream car. I had been on a roller coast When I walked in to Mercedes Benz on a Thursday evening, I had no idea I would be driving off the lot with my dream car. I had been on a roller coaster of negotiations for 3 days with Lexus of New Orleans but left disappointed every time. When I walked in to Mercedes Benz, Jorge was all smiles and ready to turn my frown upside down. By the end of the evening — a mere hour — was a far better experience than what I had been experiencing. The next day, I was driving the beautiful Mercedes below with the features I had been looking for and MANY more! Jorge and his team were a delight to work with. Every step from the test drive, discussing pricing, financing and close on the sale made me feel confident I knowing I had a team working with me. Go find Jorge — he is the best! More

Easiest car purchase I ever made Salesman was great. I knew I was getting a quality car. And I never felt any buyer's remorse. I was very satisfied with the whole sales process from Salesman was great. I knew I was getting a quality car. And I never felt any buyer's remorse. I was very satisfied with the whole sales process from beginning to end. More

Painless experience Mr Harry Anderson was very pleasant, respectful, knowledgeable, experienced, and never ever pushy or impatient. The thought of buying a new car filled Mr Harry Anderson was very pleasant, respectful, knowledgeable, experienced, and never ever pushy or impatient. The thought of buying a new car filled me with as much dread as excitement, but the entire staff at MBNO made the experience really painless, from the ladies who greeted me at the front desk each visit, to the business and finance staff, and all the way up to the GM. Great dealership, great team, none of the stereotypical bullying or shenanigans I had anticipated. I believe I got a very fair deal on the new CLA250 and on my beloved trade-in that I was sad to leave behind. More

Love my new c300 Coupe I love my new 2018 c 300 coupe. Thanks Ernie for making my car buying experience a great one, and I appreciate you locating the right vehicle for me. I love my new 2018 c 300 coupe. Thanks Ernie for making my car buying experience a great one, and I appreciate you locating the right vehicle for me. I look forward to having this car for years to come. More
Best of the BEST Having been involved in purchasing from & using service department for over 15 years- it becomes almost impossible to compare other dealers. This is Having been involved in purchasing from & using service department for over 15 years- it becomes almost impossible to compare other dealers. This is a special place because they become like family - very low turnover in employees. Had had the same service advisor since the early 1990’s - Robert Taylor. Mohammad Hinawi is an incredible tech guy & continues to help me long after the sale. He knows everything! In summation - this Is the absolute best dealership out there. You can’t go wrong in giving them a try! More
I Appreciate the good customer service Mohamed & Richard did a great job figuring the main problem with My vehicle and now my car runs great ! Thank u guys for Being accurate & not spending Mohamed & Richard did a great job figuring the main problem with My vehicle and now my car runs great ! Thank u guys for Being accurate & not spending too much. More

Wonderful experience with Jerry eberts We had a wonderful experience purchasing our car through Mr. Eberts. He was kind and courteous and answered all of our questions in a quick and effect We had a wonderful experience purchasing our car through Mr. Eberts. He was kind and courteous and answered all of our questions in a quick and effective manner. We would certainly refer any and all of our friends to this dealership and we will definitely be back when it comes time to purchase another vehicle! More