
Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,327 reviews

Amazing Thank you Jorge and Jerry at Mercedes benz of New Orleans for making my decision so easy and painless! I am in love with my car and can't wait to see Thank you Jorge and Jerry at Mercedes benz of New Orleans for making my decision so easy and painless! I am in love with my car and can't wait to see how it does in the future! Thank you! More
Love my car!! This is the 2nd car we have purchased with Ernie at Mercedes of New Orleans. Highly recommended. He is very thorough and pleasant. He went above and b This is the 2nd car we have purchased with Ernie at Mercedes of New Orleans. Highly recommended. He is very thorough and pleasant. He went above and beyond to make sure we were happy. More

Phenomenal 5+ Star Experience !! From the moment I walked in the Front Door of the Mercedes Benz Dealership of New Orleans, I felt at Home. Everyone wants to make sure you are taken From the moment I walked in the Front Door of the Mercedes Benz Dealership of New Orleans, I felt at Home. Everyone wants to make sure you are taken care of and Greet You with the Biggest Smiles, which made me feel so Comfortable. Harry Anderson, My Salesperson, ensured that from ordering my CLA 250C to picking it up recently was a 5+Star Experience. With all the new technology out there he took the time to share his expertise knowledge of Mercedes-Benz.and let me know he is just a phone call away.. Finance Manager, Missy Hughes, was very knowledgeable and helpful taking the time to walk me through the finance process and making sure I felt comfortable and all my questions were explained thoroughly. Mercedes Benz of New Orleans has set the Bar Very High on how their Customers are treated and in my opinion they have gone beyond and thus, My 5+ Stars. Thanks, W. Sue Dunaway, Gonzales, La. More
Great customer service From Rudy Herpick to Harry Anderson to Missy Hughes to Eldric Washington, all took the time and effort to make purchasing a success and as pleasant as From Rudy Herpick to Harry Anderson to Missy Hughes to Eldric Washington, all took the time and effort to make purchasing a success and as pleasant as possible. More
Service and sales are the best . I less than a-year-old Mercedes had a recall and my salesman took the initiative to contact us bring us a loaner and get us our car back within 24 h . I less than a-year-old Mercedes had a recall and my salesman took the initiative to contact us bring us a loaner and get us our car back within 24 hours. Jerry has been nothing but spectacular simply met him and I will certainly recommend him or buy my next Mercedes through him. More
new car purchase Excellent and professional personnel Very courteous and knowledgeable staff Excellent service and made the purchase very easy and pleasurable Er Excellent and professional personnel Very courteous and knowledgeable staff Excellent service and made the purchase very easy and pleasurable Ernie Debus is a very accommodating More
He cares This man actually cares about the person who is buying the car. You are more than a dollar sign in his eyes. He actually makes the customer feel value This man actually cares about the person who is buying the car. You are more than a dollar sign in his eyes. He actually makes the customer feel valued! I will always recommend him specifically, and this dealership, to friends in Louisiana even though I now live in Houston. I visited a Houston Mercedes dealership and they were lakcking this lost quality of not just customer service, but also care that Michael has! He needs to be in more of a leadership role. More

Happy Camper August 28th was my 50 the birthday and it was pouring outside.!!! My husband brought me to Mercedez to surprise me with a car, but he said we will hav August 28th was my 50 the birthday and it was pouring outside.!!! My husband brought me to Mercedez to surprise me with a car, but he said we will have to come back another day 😥BUT COLIN CAME OUTSIDE WITH HIS UMBRELLA and the rest is HISTORY.!!! He is charming and a hard worker. I am thrilled 😁 More

Extraordinary! From the time I walked into the dealership to the time I drove off with my new car the experience was exceptional! Jorge Quinonez, was extremely info From the time I walked into the dealership to the time I drove off with my new car the experience was exceptional! Jorge Quinonez, was extremely informative, knowledgeable, helpful and personable. More

Superior Service My husband and I have been customers of Mercedes Benz New Orleans for sometime having purchased five vehicles over the years. That alone speaks volume My husband and I have been customers of Mercedes Benz New Orleans for sometime having purchased five vehicles over the years. That alone speaks volumes about this dealership, but much more important are the people. They go above and beyond to take care of there customers ands that’s what keeps customers coming back!!! More