Mercedes Benz of New Orleans

Ernie Debus - fantastic service Last year I was due for another vehicle. I was not planning on buying a Mercedes last year... however, I wanted to browse around in the Metairie dea Last year I was due for another vehicle. I was not planning on buying a Mercedes last year... however, I wanted to browse around in the Metairie dealership. Ernie was not only informative and knowledgeable about the vehicles, but he seemed to truly care about the situation I was in. It was because of that visit with that salesman that I decided to buy Mercedes! Go Ernie!!!!!! More

Great Customer Service This is our second purchase from Mike Tyson and MBofNO. Mike is a polite patient professional sales specialist committed to our satisfaction. Mike and This is our second purchase from Mike Tyson and MBofNO. Mike is a polite patient professional sales specialist committed to our satisfaction. Mike and Rudy Herpich helped us get into the car we wanted. The entire staff at MBof NO is very friendly. Missy Hughes was most helpful with finance and warranty. Great service department too. More

Customer Service Experience Greg was very patient always willing to help & always provides outstanding customer service no matter how busy he is in person, & continues to provide Greg was very patient always willing to help & always provides outstanding customer service no matter how busy he is in person, & continues to provide quality service over the phone. More

Accommodation at its finest! I am writing this review of the Mercedes Benz New Orleans dealership to highlight the exceptional staff and service. From the person that greets you a I am writing this review of the Mercedes Benz New Orleans dealership to highlight the exceptional staff and service. From the person that greets you at your car to the person assisting with the loaner car, smiles and friendliness abound. Due to the fact that most of the clients are dropping their vehicles off first thing in the morning, it is a pleasant way to start the day. The coffee machine is a nice touch as well! :) I especially enjoy talking with Mohammad (Assistant Manager of Customer Service) he always goes beyond what is expected to ensure that the client's needs are met. Thank you, Traci and Charles Schlosser More

Service Always it's an amazing experience! Thank you Katie Jackson she gives me the best service !!! Easy to get an appointment when I need it . Thank you ve Always it's an amazing experience! Thank you Katie Jackson she gives me the best service !!! Easy to get an appointment when I need it . Thank you very much !!! Francisco Dusan More

Precise, knowledgeable, family friendly environment . Katie is always helpful knowledgeable and direct...No nonsense strictly business,friendly and trustworthy...Every visit is a pleasant one.The environm Katie is always helpful knowledgeable and direct...No nonsense strictly business,friendly and trustworthy...Every visit is a pleasant one.The environment is clean and comfortable, upscale it's what you'd expect from Mercedes Benz More

Expertise in some repairs and no experience in others I was satisfy with my recent service. My top was inoperable and it was repaired. But my experience with services in past for 4 years was not satisf I was satisfy with my recent service. My top was inoperable and it was repaired. But my experience with services in past for 4 years was not satisfying. It was disheartening to be told by service manager that there is nothing else they can do for a problem that existed with my car for 4 years. It was exhausting to keep bringing my car back and mercedes kept each time for over a month. It was an insult for corporate office to offer me $500 to purchase preowned car and $2500 to towards a new car. REALLY ! To this day 5 years later my gas indicator still jumps up and down, drops to empty as if there is no gas in it. Yet I am afraid to put car on highway because of inaccurate reading on gas indicator. And u ask me how is service. More

Happy Owner Thank you very much Mercedes and Steven Bui. My new Mercedes is wonderful. Thanks for making the deal so easy and pleasurable! This is why I continue Thank you very much Mercedes and Steven Bui. My new Mercedes is wonderful. Thanks for making the deal so easy and pleasurable! This is why I continue to stay loyal to Mercedes. More

Patience is the Key My 80 year old father went into the this dealership wanting a specific car and color on his own. He was met by dealer Steven Bui on this day. We all My 80 year old father went into the this dealership wanting a specific car and color on his own. He was met by dealer Steven Bui on this day. We all know that when dealing with adults when they reach a certain age it becomes very difficult and we need to step away, take a few breaths and then return to them in order to continue with them. Mr. Bui was so patient with my father and took care of every request and specification he wanted. Thank you Mr. Bui for making this process easier for me. And also thank you to Jeremy Jones for guidance. More

You found what you need at this dealership. The first time I visit the company, I found I how much the customer is welcome...i found the really customer service,, the high trainer employees...w The first time I visit the company, I found I how much the customer is welcome...i found the really customer service,, the high trainer employees...who want to help you to make your dream is real...thanks to every one works at this dealership...thanks Mohammed hinawy and Mr. Mike tyson..To make my dream real.. More