
Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Accommodation at its finest! I am writing this review of the Mercedes Benz New Orleans dealership to highlight the exceptional staff and service. From the person that greets you a I am writing this review of the Mercedes Benz New Orleans dealership to highlight the exceptional staff and service. From the person that greets you at your car to the person assisting with the loaner car, smiles and friendliness abound. Due to the fact that most of the clients are dropping their vehicles off first thing in the morning, it is a pleasant way to start the day. The coffee machine is a nice touch as well! :) I especially enjoy talking with Mohammad (Assistant Manager of Customer Service) he always goes beyond what is expected to ensure that the client's needs are met. Thank you, Traci and Charles Schlosser More

Happy Owner Thank you very much Mercedes and Steven Bui. My new Mercedes is wonderful. Thanks for making the deal so easy and pleasurable! This is why I continue Thank you very much Mercedes and Steven Bui. My new Mercedes is wonderful. Thanks for making the deal so easy and pleasurable! This is why I continue to stay loyal to Mercedes. More

Patience is the Key My 80 year old father went into the this dealership wanting a specific car and color on his own. He was met by dealer Steven Bui on this day. We all My 80 year old father went into the this dealership wanting a specific car and color on his own. He was met by dealer Steven Bui on this day. We all know that when dealing with adults when they reach a certain age it becomes very difficult and we need to step away, take a few breaths and then return to them in order to continue with them. Mr. Bui was so patient with my father and took care of every request and specification he wanted. Thank you Mr. Bui for making this process easier for me. And also thank you to Jeremy Jones for guidance. More
You found what you need at this dealership. The first time I visit the company, I found I how much the customer is welcome...i found the really customer service,, the high trainer employees...w The first time I visit the company, I found I how much the customer is welcome...i found the really customer service,, the high trainer employees...who want to help you to make your dream is real...thanks to every one works at this dealership...thanks Mohammed hinawy and Mr. Mike tyson..To make my dream real.. More
Great school Everyone is always right there to help you. I wouldn't go any where else for my Mercedes. Also, I love when my car is in for service Mercedes loans yo Everyone is always right there to help you. I wouldn't go any where else for my Mercedes. Also, I love when my car is in for service Mercedes loans you a loner. More
Excellent service Mercedes-Benz of New Orleans is very professional, and a knowledgeable staff. You guys have exceeded my purchase needs . Thank you for making this Mercedes-Benz of New Orleans is very professional, and a knowledgeable staff. You guys have exceeded my purchase needs . Thank you for making this car buying process phenomenal. More

My First Big Girl Purchase I started out my search for my new car at the end of April. I was driving a 1997 4Runner. I could always count on my 4Runner. Keeping that in mind, I I started out my search for my new car at the end of April. I was driving a 1997 4Runner. I could always count on my 4Runner. Keeping that in mind, I knew I needed to find a vehicle that was just as sturdy and loyal. I heard that Mercedes Benz is known for number one safety and security. I made an appointment with Jorge Quinonez and we spoke about several options within my budget. Of course I fell in love with the 2017 GLC 300! Realistically, I wasn't ready for that commitment. I continued my search elsewhere but did not find the same confidence, knowledge and expertise in other salesmen as I found with Mr. Quinonez. So, I called him back and asked if he had something else that he would think would be a better fit for me. He told me about the 2015 Toyota RAV4 Limited he had in the certified used cars lot. When I took it for a spin, I loved it. leather interior, navigation, XM radio, and more! I drove off with my very first car! I have since recommended several friends and coworker's to visit Jorge Quinonez for their car buying needs! One day, I will return and buy my Benz. Until then, I am happy with my RAVY! More
Wonderful service Katie has been my service advisor for some time now and she has never disappointed me with my car for anything. She is very easy to get in touch with Katie has been my service advisor for some time now and she has never disappointed me with my car for anything. She is very easy to get in touch with and will see me immediately. Even when I just show up she takes care of me immediately. More
Hassle Free Experience Jerry and Ben made it an easy, stress free process from start to finish. I am extremely happy with my car and experience with MB of NO. Jerry and Ben made it an easy, stress free process from start to finish. I am extremely happy with my car and experience with MB of NO. More
Super Service by Benson Mercedes Benz. Met Mohammad Hinawi a few years ago when i purchased an E class. He actually instructed me on the technology of the car, paired my telephine & since Met Mohammad Hinawi a few years ago when i purchased an E class. He actually instructed me on the technology of the car, paired my telephine & since that time, has been super helpful everytime I go in for service. He's an awesome guy with immense knowledge of the brand & sells it with pride & conviction! If you have a question about how these buttons operate & don't feel like reading through volumes of owner manual - he will demonstrate the operation. This last visit he checked out my key for battery life. Can't thank him enough for the care he exibits! More