
Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Great sales and follow up service! I walked in the lot one morning to look at a S63 and I was treated by a salesman Colin and a couple hours later it was mine. Fantastic follow up on a I walked in the lot one morning to look at a S63 and I was treated by a salesman Colin and a couple hours later it was mine. Fantastic follow up on a small cosmetic issue but he stayed in touch all the way and had it taken care of. Mentioned to him I was looking for a small SUV and he called me a month later with one that was a perfect fit. Bought two cars and plan to do business in the future with him and Mercedes of New Orleans. Five star!!! More

Great awesome different loyalty It amazing when walk dealer ship how respectful sales personers .How service great washes customers vehicle 🚗 that great I have been washing veh It amazing when walk dealer ship how respectful sales personers .How service great washes customers vehicle 🚗 that great I have been washing vehicles fire Engine 25 years I appreciate slots thanks. M Claverie More
Love my car and dealership! I have had a wonderful experience with Benson Mercedes. My sales rep, Colin Guarisco. was very patient and attentive as I was testing cars. Nikolas Me I have had a wonderful experience with Benson Mercedes. My sales rep, Colin Guarisco. was very patient and attentive as I was testing cars. Nikolas Mena, my service rep, was outstanding during a difficult repair job. I would recommend Benson and my team to anyone. More
Fabulous as always From the moment I make my first phone call, till the minute I leave with a fully serviced car, the entire experience is excellent Katie Jackson and A From the moment I make my first phone call, till the minute I leave with a fully serviced car, the entire experience is excellent Katie Jackson and Alex Taylor or excellent at what they do and always make me feel comfortable. I never feel like I'm going to get taken advantage of because they explain everything in detail before it is done. They are truly an asset to your team More
Great service I will always buy and service my car in Mercedes of New Orleans and I will always send them more business in the futer .I thank Mohammad and Richared I will always buy and service my car in Mercedes of New Orleans and I will always send them more business in the futer .I thank Mohammad and Richared for there service More
Excellent Customer Service Thank you Tommy Waguespack for the excellent customer service. Our family truly appreciates the friendliness and helpfulness of each employee that we Thank you Tommy Waguespack for the excellent customer service. Our family truly appreciates the friendliness and helpfulness of each employee that we were greeted by and came in contact with while at this dealership. I highly recommend this place!!! More
Awesome!!!!Katie Jackson Kelly Awesome service by Katie Jackson!!! Thank you, Katie. Contacted her by text message and within a minute she invited me to bring my SUV in immediatel Awesome service by Katie Jackson!!! Thank you, Katie. Contacted her by text message and within a minute she invited me to bring my SUV in immediately, which I did. She had the problem diagnosed and had me out of there in a beautiful loaner within minutes. This was all on a Saturday afternoon and my car will be ready on Monday. Can't imagin better expert service and always with a beautiful smile and cheerful disposition. Mr. Benson, you are lucky to have Katie. Thanks again. PS My salesman, Ernie Debus, is always there for me. He works closely with Katie for me, guides me, advises me, teaches me and directs me. He has done that for me and my family since the first day I ever met him when I was starting to look at new cars. My family is so impressed and appreciative of Ernie that when we buy our next car, which should be very soon, we will buy it from Ernie. More

A Great Dealership with a Fantastic Staff! I have driven luxury for quite some time but never Mercedes. I must say you guys have them beat hands down. Thanks for everything! I love this GLE! I have driven luxury for quite some time but never Mercedes. I must say you guys have them beat hands down. Thanks for everything! I love this GLE! More

Best Experience! Ernie made the process quick and easy! I told him exactly what I wanted, he located the exact car, and he was able to get the car in from another deal Ernie made the process quick and easy! I told him exactly what I wanted, he located the exact car, and he was able to get the car in from another dealership in no time. 100% recommend Ernie at MB New Orleans! More
Seamless purchase of a mint condition 2006 E350 Jerry Eberts went out of his way to make the buying process as seamless and efficient as possible. He helped me purchase a car while I was overseas a Jerry Eberts went out of his way to make the buying process as seamless and efficient as possible. He helped me purchase a car while I was overseas and delivered it to me as described in perfect condition and at a great price. Completely trustworthy and transparent process. More