
Mercedes Benz of New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Great Experience I have been a long term customer for about 18 years and the service has always been excellent thanks to my original advisor Richard and still is. My I have been a long term customer for about 18 years and the service has always been excellent thanks to my original advisor Richard and still is. My visit yesterday was a great experience and Richard and Nick Mena are true gems. The advisors are so caring and have great customer service skills. I want to also acknowledge the parts consultant, Greg Milton a great asset to you all Thanks to all of you. Nikki Krivjanick More
Only a Mercedes and only in Nola We have always been satisfied with the service and love our service advisor, Tommy Waguespack. He makes doing business their a pleasure. Always knowle We have always been satisfied with the service and love our service advisor, Tommy Waguespack. He makes doing business their a pleasure. Always knowledgeable and happy to help. Always meets us with a smile. More
Happy with my service My service at Mercedes is always so easy of a process. Tommy waguespak handles my needs promptly and makes sure I'm taken care of in a quick and profe My service at Mercedes is always so easy of a process. Tommy waguespak handles my needs promptly and makes sure I'm taken care of in a quick and professional manner. The customer service here is great. More
Great customer service Tommy waguespak is always very helpful and accommodating to me. when I have a question or need a service he makes the process effortless. I appreciate Tommy waguespak is always very helpful and accommodating to me. when I have a question or need a service he makes the process effortless. I appreciate his kindness. Scotty Hutton is always helpful as well. They seem to work as a great team when it comes to me needing help at Mercedes. I'm thankful for their good service and making me feel so welcome. This is the reason I bring my car service to Mercedes on veterans. Thank you guys. More
Great service Nikkolas Mena had great service. He was very polite and experienced. I would definitely recommend more people to him for service on their car. Nikkola Nikkolas Mena had great service. He was very polite and experienced. I would definitely recommend more people to him for service on their car. Nikkolas was the best service advisor I ever had. More

Great everything!!! Had such a positive and fun experience working with Jerry Eberts at MBNO! Couldn't have asked for better service! Would highly recommend. Thank you, J Had such a positive and fun experience working with Jerry Eberts at MBNO! Couldn't have asked for better service! Would highly recommend. Thank you, Jerry! More
Top notch service!! I live on the north shore, but will continue to get my vehicle serviced at Mercedes Benz of New Orleans! My advisor Nikk always makes me feel like a s I live on the north shore, but will continue to get my vehicle serviced at Mercedes Benz of New Orleans! My advisor Nikk always makes me feel like a super customer! he is awesome. This dealership is best in its class, the waiting room is up to date, comfy and has all sorts of refreshments to accommodate. The staff is friendly, courteous and everyone treats u like family. Go Mercedes benz of NO! More
Purchased new wiper blades I always appreciate the personal service I get whenever and for whatever I come to the dealership for. Mr. Greg Milton recognizes me by name whenever I always appreciate the personal service I get whenever and for whatever I come to the dealership for. Mr. Greg Milton recognizes me by name whenever I come to the dealership and is always very knowledgeable, helpful, and courteous. Greg even came out to my vehicle and installed my new wiper blades. More
Customer Service that makes a difference Like most people I don't enjoy having to take care of issues with my car since it is usually time consuming and stressful however the staff at Mercede Like most people I don't enjoy having to take care of issues with my car since it is usually time consuming and stressful however the staff at Mercedes makes it much easier and a lot less stressful. I'm especially impressed with my parts advisor Greg as he is very knowledgeable and honest. He always gives me personal attention while promptly and effectively taking care of of any issues I have. I'm always greeted with a smile and he always goes the extra mile to ensure that I am satisfied. Because of the excellent customer service I get at Mercedes, I will always recommend. More
Service Nikk Mena in service is always helpful and gets the work done on my car very fast! I recommend my family and friends to him for great service! Nikk Mena in service is always helpful and gets the work done on my car very fast! I recommend my family and friends to him for great service! More