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Mercedes Benz of New Orleans
Metairie, LA
1,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,328 reviews
January 27, 2022
Very kind and professional people show me the car right away and explain to me everything. away and explain to me everything. More
by Juanalfonso0624
Verified Customer
January 26, 2022
I can’t say enough good things about my car buying expecting with Mercedes-Benz of New Orleans. It’s hard to find a car dealership that really cares about their clients and values the long term, loyal expecting with Mercedes-Benz of New Orleans. It’s hard to find a car dealership that really cares about their clients and values the long term, loyal relationship of its customers! It speaks volumes about this dealership that they are not charging their customers a market adjustment due to the current supply and demand issues that all car dealerships are facing. The staff went above and beyond to ensure any problems I had were taken care of. Any issues were addressed quickly with minimal inconvenience to my day to day schedule. These are just a few of the many reasons I will continue to be a loyal MB of New Orleans customer in the future and recommend this dealership to family and friends who are looking to purchase or lease a vehicle. More
by CB2019
January 19, 2022
Our sales person Harry was good. But the rest of the experience wasn’t that good. Dishonest. Dealership lied about my car being detailed when it wasn’t. experience wasn’t that good. Dishonest. Dealership lied about my car being detailed when it wasn’t. More
by Thankyou
January 19, 2022
I really appreciate the personal attention given by Jeanne my sales person plus the positive attitude and assistance of both Scott and Richard in the service department Jeanne my sales person plus the positive attitude and assistance of both Scott and Richard in the service department More
by JALBUM
Employees Worked With
Other Employees :
Scotty Hutton
January 19, 2022
The dealership experience was AWESOME. I was pleased from the moment I walked into the door. the moment I walked into the door. More
by FOODPORN2016
January 18, 2022
This was my 1st purchase from Mercedes and because of Jeannie I will be back! Such a breath of fresh air in car buying. Jeannie I will be back! Such a breath of fresh air in car buying. More
by DANAJUNEAU13
Employees Worked With
January 18, 2022
So impressed by the entire process here. From the initial discussions, to ordering, to arrival and pickup - Austin was so helpful in facilitating everything and truly paid attention to what I was looking for discussions, to ordering, to arrival and pickup - Austin was so helpful in facilitating everything and truly paid attention to what I was looking for in a new car purchase. The whole experience was unmatched as far as customer service (and I love my new car!) More
by MKINLE1
Employees Worked With
Austin Kemper
January 18, 2022
Jeanene made the process seamless. The best service that can be offered. I walked in and out with my car. can be offered. I walked in and out with my car. More
by Ashleytrobinson
Employees Worked With
January 15, 2022
The Sales team was great and really paid attention to my needs. My salesman Stephen personally delivered the vehicle to my house to help me surprise my wife for Christmas! She’s loves the vehicle! Thanks! needs. My salesman Stephen personally delivered the vehicle to my house to help me surprise my wife for Christmas! She’s loves the vehicle! Thanks! More
by smcolin1
