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Mercedes Benz of New Orleans
Metairie, LA
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,327 reviews
December 30, 2021
My husband and I founded the car purchase experience at the New Orleans Mercedes dealership was truly an awesome and very professionally designed exchanged of services and products. Mr Herbert Singleton r the New Orleans Mercedes dealership was truly an awesome and very professionally designed exchanged of services and products. Mr Herbert Singleton represented the dealership with knowledge of the vehicle and the industry. KUDOS for a job well done I will recommend this dealership to my friends and family members without any hesitation. More
by harveyscm
Verified CustomerEmployees Worked With
December 26, 2021
This dealer provided excellent service and was cognizant of my needs. They made evrery effort to facilitate my needs and the whole transaction was a smooth one. of my needs. They made evrery effort to facilitate my needs and the whole transaction was a smooth one. More
by dculture
Employees Worked With
December 24, 2021
We were looking for a vehicle to purchase, and the Mercedes exceeded our expectations… it’s a wonderful vehicle, we loved it at first sight. Mercedes exceeded our expectations… it’s a wonderful vehicle, we loved it at first sight. More
by lutrepichon
December 23, 2021
I will never buy another car from Mercedes of new orleans. When I buy a car everyone else has no problem dealing with my Lender of choice. This dealership had multiple papers wrong that my wife had orleans. When I buy a car everyone else has no problem dealing with my Lender of choice. This dealership had multiple papers wrong that my wife had to point out to them to correct. I had to be the middle man between the 2 lenders and I had to go physical pick up the check the next morning. This is 2021 and digital transfers between institutions is the normal practice. More
by captainlsu78
December 21, 2021
My salesperson was amazing, I would definitely recommend Mr. Harry Anderson to anyone looking for a very positive experience. He is very knowledgeable on the vehicle. Mr. Harry Anderson to anyone looking for a very positive experience. He is very knowledgeable on the vehicle. More
by stacey.decuir63
Employees Worked With
December 20, 2021
Excellent salesperson, Jeannie, was very informative and kept me advised of the progress on the car delivery. kept me advised of the progress on the car delivery. More
by lee36
December 18, 2021
My experience was great and the process was smooth, I didn’t have to wait long. didn’t have to wait long. More
by jenniferprice587
Employees Worked With
December 17, 2021
Mr. Bui helped me get the perfect vehicle! I couldn't be happier with the whole experience. The staff of the Mercedes Benz dealership of new Orleans was very well organized and efficient. This was the mos happier with the whole experience. The staff of the Mercedes Benz dealership of new Orleans was very well organized and efficient. This was the most professional dealership I've ever been to. More
by kailahunter
December 17, 2021
Will and Anas were the greatest couldn’t ask for a better experience. Look forward to doing business in the future. experience. Look forward to doing business in the future. More
by JBRYANT0083
