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Mercedes Benz of New Orleans
Metairie, LA
1,324 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,324 reviews
May 22, 2023
Overall, this was a very good decision. Herb did a great job getting me the car that I wanted! Herb did a great job getting me the car that I wanted! More
by RACHEL.HUDSON
Verified Customer
Helpful May 22, 2023
ANAS is amazing, attentive and always ready to go the extra mile. He truly cares! Thank you for all your great customer service. extra mile. He truly cares! Thank you for all your great customer service. More
by aparise
May 20, 2023
Ernie is always a pleasure to work with. He answers all my questions and helps me get everything set up!!! He answers all my questions and helps me get everything set up!!! More
by RARMOND476
Employees Worked With
May 20, 2023
Thanks Herb for helping me through this long journey to order and purchase my GLE 53. I appreciate all you help and expertise! Thanks for answering all my phone calls and texts. Great job! order and purchase my GLE 53. I appreciate all you help and expertise! Thanks for answering all my phone calls and texts. Great job! More
by sbp16
May 20, 2023
Mr. Singleton was very professional and courteous throughout my buying experience and my previous one. He pays attention to detail and is willing to go the extra mile. He ALWAYS checks to make sure throughout my buying experience and my previous one. He pays attention to detail and is willing to go the extra mile. He ALWAYS checks to make sure the customer is satisfied with the purchase. I recommend him highly as well as Mr. Vic Jones. He attention to detail is outstanding. Everyone was courteous. More
by ejohnson22
Employees Worked With
Other Employees :
Vic Jones, Finance, Director - Excellent and took time to answer my questions. I worked with him previously. He deserves a well earned time off. He is an excellent multi-tasker and thorough!
May 17, 2023
Great service. I had purchased 4 cars in your company. Very pleased specifically with sales man Jabari Brown. He is an excellent sales person and took his ti I had purchased 4 cars in your company. Very pleased specifically with sales man Jabari Brown. He is an excellent sales person and took his time to make the arrangements needed to purchase my new car. He took almost all day to help me making the right choice. More
by patricialglickman
Employees Worked With
Jabari Brown
May 12, 2023
BJ was amazing! He truly cares about the customers and is extremely knowledgeable when it comes to Mercedes. Thank you again for helping me out ! I truly appreciate He truly cares about the customers and is extremely knowledgeable when it comes to Mercedes. Thank you again for helping me out ! I truly appreciate it ! More
by Diamond
Employees Worked With
Vicki , Baldwin "BJ" Bioc
May 08, 2023
I have acquired multiple vehicles from this dealership. I have always been impressed with the level of service I received. I have always been impressed with the level of service I received. More
by JUNLAND
May 05, 2023
Very easy to deal with prompt service. Good attitude. Nice environment friendly people. finance team very thorough and look out for my benefit. Good attitude. Nice environment friendly people. finance team very thorough and look out for my benefit. More
by NICHOLASCHISESIHAM
May 05, 2023
Exceptional Service from the beginning with Steven Bui. He was honest from the beginning and not in a hurry to make a quick sale, which is important when trying to make a purchase of such. Thanks Again, wi He was honest from the beginning and not in a hurry to make a quick sale, which is important when trying to make a purchase of such. Thanks Again, will be recommending to friends and family! More
by clboldenha
Employees Worked With
