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Mercedes Benz of New Orleans
Metairie, LA
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,327 reviews
November 02, 2021
Awesome experience. My vehicle came earlier than expected. Mike was really good at showing me how to operate my car. expected. Mike was really good at showing me how to operate my car. More
by MANNOLOVEUS
Verified CustomerEmployees Worked With
November 02, 2021
My trade in experience was dreadful. The interior of my new car was not as I ordered. I feel like I was taken advantage of. new car was not as I ordered. I feel like I was taken advantage of. More
by APERCYDOG
October 29, 2021
We were able to buy the vehicle we wanted with some extra work by our salesman, Steven. work by our salesman, Steven. More
by mike9530
Employees Worked With
October 28, 2021
BJ goes the extra mile ALWAYS and has a great attitude. He’s my go to guy in the service department. always giving us good advice!! He’s my go to guy in the service department. always giving us good advice!! More
by wins108
October 28, 2021
The service I receive at Mercedes-Benz has always been first-rate. Never a disappointment! I appreciate the service of Warren Purvis in Sales. first-rate. Never a disappointment! I appreciate the service of Warren Purvis in Sales. More
by edpicou01
October 27, 2021
My very first luxury car and the experience has been Amazing, between dealing with Mr Clay Moret and Ernie and Also Will Russ and BJ in service. Thank you to you guys for the hassle free buying and serv Amazing, between dealing with Mr Clay Moret and Ernie and Also Will Russ and BJ in service. Thank you to you guys for the hassle free buying and servicing experience. My wife is happy so thats a big plus More
by TTRUONG
Employees Worked With
Other Employees :
Ms Karen , Baldwin "BJ" Bioc
October 26, 2021
Austin Kempergave exceptional customer service , kept me informed at all times from initial order to delivery of the vehicle. The next car purchase I make I’m definitely going back to him and your dealershi informed at all times from initial order to delivery of the vehicle. The next car purchase I make I’m definitely going back to him and your dealership. More
by robertoemartinez1@gmail.com
Employees Worked With
Austin Kemper
October 23, 2021
Clearly, this Dealership strives to make you feel as though you are an important and valued customer. The sales staff are extremely customer-focused and are exceptionally knowledgeable regarding the ent though you are an important and valued customer. The sales staff are extremely customer-focused and are exceptionally knowledgeable regarding the entire Mercedes product line and kept informed as to the progress of the manufacturing, assembly, and delivery of our custom-ordered vehicle. More
by rsmith45
October 19, 2021
They work to get you the exact car you want. Very friendly. They spend a lot of time getting exactly what you want. friendly. They spend a lot of time getting exactly what you want. More
by john@rayfirm.net
