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Mercedes Benz of New Orleans
Metairie, LA
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,327 reviews
Verified Customer
September 30, 2021
Our experience with our salesman Steven was very good and informative. He was not pushy he answered all our questions. The only thing was when we got to the finance office the numbers did not match to what w informative. He was not pushy he answered all our questions. The only thing was when we got to the finance office the numbers did not match to what was agreed upon. Everything got corrected to the agreed upon deal. Overall we were satisfied More
by NICKANDDONISE
Employees Worked With
September 25, 2021
Stephen Bui was great! The finance manager was very professional. We love the car - it’s a great ride! professional. We love the car - it’s a great ride! More
by GREGORY.ROUCHELL
Employees Worked With
September 22, 2021
Great experience. Ernie Debus helped my wife & I find just what we were looking for! Great company to do business with!! just what we were looking for! Great company to do business with!! More
by GLEN.B
Employees Worked With
September 17, 2021
Great experience. Quick easy and easy to communicate with. They helped me find just what I was looking for! with. They helped me find just what I was looking for! More
by rissapin
September 14, 2021
BJ was the best part of the service experience! He was BJ was the best part of the service experience! He was kind, helpful, patient with all of my endless questions and messages, and very accessible. BJ was the best part of the service experience! He was kind, helpful, patient with all of my endless questions and messages, and very accessible. More
by Maria Salpietra
Employees Worked With
Ashley (shuttle driver) was extremely pleasant and friendly. , Baldwin "BJ" Bioc
September 12, 2021
The sales experience (Mike Tyson) was great but my car was totaled due to a flood. After three months, I am STILL WAITING!!! Apparently, the "finance" department doesn't make anything off voided warrantie was totaled due to a flood. After three months, I am STILL WAITING!!! Apparently, the "finance" department doesn't make anything off voided warranties. DO NOT BUY THE EXTENDED WARRANTY ON A USED CAR FROM THEM!! More
by fhutch6
Employees Worked With
Mike Tyson
September 07, 2021
Warren was fantastic !!! So excited about my NEW MB COUPE! Great service from the time I walked in to the time I drove away! Amazing! COUPE! Great service from the time I walked in to the time I drove away! Amazing! More
by traceymose
August 28, 2021
The sales person Mark was amazing! However, the car was presented to us with the interior still dirty after a detail cleaning two days later presented to us with the interior still dirty after a detail cleaning two days later More
by Michelle
August 27, 2021
Great service, lots of information, very knowledgeable, made themselves available for questions, it was a very good overall experience. I’m glad I took my business there. made themselves available for questions, it was a very good overall experience. I’m glad I took my business there. More
by stevenguggen
Employees Worked With
