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Mercedes Benz of New Orleans
Metairie, LA
1,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,328 reviews
July 29, 2021
My visit here was just amazing. Warren totally met all my needs! Arrived at dealership just to look around and I fell in love with my truck!! I would indeed recommend anyone here! needs! Arrived at dealership just to look around and I fell in love with my truck!! I would indeed recommend anyone here! More
by demery48
Verified Customer
July 28, 2021
Harry Anderson is always available and helpful. I've worked with him on numerous occasions. He's my go to guy at Mercedes. Thanks again Harry. worked with him on numerous occasions. He's my go to guy at Mercedes. Thanks again Harry. More
by lillynn1212
Employees Worked With
July 28, 2021
Excellent service, no pressure, honest transaction , Ernie is a great salesman and gave us a good honest deal. Highly recommend him and the entire dealership Ernie is a great salesman and gave us a good honest deal. Highly recommend him and the entire dealership More
by r_kemp
July 28, 2021
Friendly and courteous service Nas' customer service skills were awesome...He communicated well with me via state to state..I drove from Mississippi to Louisiana to purchase this vehicle and it was so skills were awesome...He communicated well with me via state to state..I drove from Mississippi to Louisiana to purchase this vehicle and it was so worth it. More
by lewis44500
Employees Worked With
July 28, 2021
Very good experience. Herbert Singleton was easy to work with. No typical runarounds that are usually experienced at other car dealerships. Made car-buying experience painless. with. No typical runarounds that are usually experienced at other car dealerships. Made car-buying experience painless. More
by rrutter25
Employees Worked With
July 24, 2021
Insensitivity to people wouldn’t even agree to fixing a broken light on the suv service manger told us he would be putting the suv back on lot for more money broken light on the suv service manger told us he would be putting the suv back on lot for more money More
by Angie Hall
July 20, 2021
Mercedes Benz of New Orleans is an outstanding dealership that provides excellent service to its customer’s. Employee’s are very professional and well trained. We have recently purchased our 6th vehicle fr that provides excellent service to its customer’s. Employee’s are very professional and well trained. We have recently purchased our 6th vehicle from this dealership! More
by ABONNEVAL
Employees Worked With
July 20, 2021
Great service and I would definitely recommend my family to this dealership. I’m loving my car and the service was Excellent! Thank you al to this dealership. I’m loving my car and the service was Excellent! Thank you al More
by d_sims2003
July 19, 2021
It was my first time shopping at that dealership. I I loves you all customer service. And Genie is awesome she was a good help. loves you all customer service. And Genie is awesome she was a good help. More
by cuteboydee
July 19, 2021
I have always had a good experience with Mercedes Benz of New Orleans. Harry Anderson and Richard Friedrich have been extremely helpful for years now. New Orleans. Harry Anderson and Richard Friedrich have been extremely helpful for years now. More
by HBRADSHAW1
