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Mercedes Benz of New Orleans
Metairie, LA
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,327 reviews
June 02, 2021
I appreciate the service I received at Mercedes Benz of New Orleans my time in the dealership was fast and service from the salesperson was great. New Orleans my time in the dealership was fast and service from the salesperson was great. More
by sweett.blackk89
Verified CustomerEmployees Worked With
June 02, 2021
Jeanne Fitzgerald was an amazing salesperson. She was available and made the process extremely easy.Will was thorough and explained financing very well. Thank you! available and made the process extremely easy.Will was thorough and explained financing very well. Thank you! More
by A
June 01, 2021
Michael Williams is very professional in his approach to the sale but also friendly. Michael answered all my questions on my return trip, a few days later, to the dealership. Great first experience the sale but also friendly. Michael answered all my questions on my return trip, a few days later, to the dealership. Great first experience More
by lsutigerfan84
Employees Worked With
June 01, 2021
Ernie Debus of Mercedes Benz New Orleans helped me design and purchase my first Mercedes. He is exceptionally knowledgeable about not only the vehicles themselves, but also the most appropriate accessories f and purchase my first Mercedes. He is exceptionally knowledgeable about not only the vehicles themselves, but also the most appropriate accessories for my individual needs. More
by THOMASANZELMOJR
June 01, 2021
Comfortable environment,excellent sales experience!! Mr.Lee was a joy to work with. Extremely professional, attentive to details as well as down to earth all at the same time! Mr.Lee was a joy to work with. Extremely professional, attentive to details as well as down to earth all at the same time! More
by johnson.y74
Employees Worked With
June 01, 2021
Worked with Harry Anderson on the purchase of my new Mercedes. Harry was very informative, knew the vehicle inside and out and really took his time with us to ensure we understood all of the features i Mercedes. Harry was very informative, knew the vehicle inside and out and really took his time with us to ensure we understood all of the features it had to offer. More
by GSANDERS1
May 30, 2021
This dealership is nice well kept. The atmosphere is friendly. And they don't keep you long to purchase your car. Service does a good John friendly. And they don't keep you long to purchase your car. Service does a good John More
by Danielle Thomas
May 28, 2021
I had some issues and there was lots of miscommunication but in the end things were resolved. Im happy with the results and would recommend this dealership. but in the end things were resolved. Im happy with the results and would recommend this dealership. More
by INFO86
May 28, 2021
Excellent experience with Michael W. My family has bought numerous cars from Michael. Always professional. He is always honest and friendly. He makes you feel comfortable. numerous cars from Michael. Always professional. He is always honest and friendly. He makes you feel comfortable. More
by SCORRENTE65
Employees Worked With
May 27, 2021
Ernie Debus of Mercedes Benz New Orleans helped me purchase my first Mercedes. He made the whole process run smoothly and really enjoyable. I absolutely love my new beautiful GLA 250! purchase my first Mercedes. He made the whole process run smoothly and really enjoyable. I absolutely love my new beautiful GLA 250! More
by lia.thompson1
Employees Worked With
