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Mercedes Benz of New Orleans
Metairie, LA
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,327 reviews
March 03, 2020
Don't know if I could have afforded this car anywhere else. Manager and salesman did what it took to help get me in the right car. Would recommend MB of NO to anyone else. Manager and salesman did what it took to help get me in the right car. Would recommend MB of NO to anyone More
by jeffagaddy
Verified CustomerEmployees Worked With
February 27, 2020
Ernie was very helpful even after the sale. He took his time and helped me find the perfect car for me. And has followed up with me more than once time and helped me find the perfect car for me. And has followed up with me more than once More
by Iguerrero67
February 24, 2020
She was so helpful and made my wife and I so comfortable. Will definitely back! Very knowledgeable and helpful. The car was in prestige condition! Will definitely back! Very knowledgeable and helpful. The car was in prestige condition! More
by achristophe179
Employees Worked With
Heba Awawda
February 22, 2020
I had a great experience buying my new car. Warren was very knowledgeable and informative and helped me select a car that best fit my lifestyle. He made the car buying experience easy and pleasant! very knowledgeable and informative and helped me select a car that best fit my lifestyle. He made the car buying experience easy and pleasant! More
by DEVERSGERD
Employees Worked With
February 20, 2020
Great atmosphere. Salesman very helpful & knowledgeable. Dealership very clean, comfortable. I just bought my first Mercedes as a retirement present. My total experience was great! Dealership very clean, comfortable. I just bought my first Mercedes as a retirement present. My total experience was great! More
by mwcanova
February 19, 2020
Dealer is patient and funny. After I took the car, when I had problems, he will answered my questions soon. The customer service here is really good had problems, he will answered my questions soon. The customer service here is really good More
by hangqian0410
Employees Worked With
February 18, 2020
Great Dealership The Leese was up so we went in to buy the car. All went great and we got a great deal on the car, thanks The Leese was up so we went in to buy the car. All went great and we got a great deal on the car, thanks More
by jbarrett
February 18, 2020
My 4th vehicle from this outstanding dealer When my 2018 E63AMG was totaled in a wreck, I ordered a nearly identical 2020 replacement a couple of weeks later. Although there is another Mercedes When my 2018 E63AMG was totaled in a wreck, I ordered a nearly identical 2020 replacement a couple of weeks later. Although there is another Mercedes dealer 5 minutes from my home, I just wouldn't want to deal with anyone else. Ernie Debus always does such a great job in the whole sales experience, I'll never go anywhere else. I also have another Mercedes on order with him now. More
by terry42
Employees Worked With
February 18, 2020
My salesperson Heba was very helpful and informative My salesperson Heba was very helpful, informative, knowledgeable and tentative. She knew all the answers to all the questions I had asked. She made it My salesperson Heba was very helpful, informative, knowledgeable and tentative. She knew all the answers to all the questions I had asked. She made it a peasant experience every step of the way. More
by Darrel R
Employees Worked With
Vic - finance department, Heba Awawda
February 17, 2020
Always a first class visit. Harry was excellent and very easy to deal with. This was our second purchase and it will not be our last. easy to deal with. This was our second purchase and it will not be our last. More
by scott.goodwin
Employees Worked With
