Mercedes Benz of New Orleans

Awesome Experience! Jeanne was recommended by my niece Keondra Prevost. She did an awesome job showing me what I wanted and the transition was short and sweet. I enjoyed Jeanne was recommended by my niece Keondra Prevost. She did an awesome job showing me what I wanted and the transition was short and sweet. I enjoyed my experience working with her. I love my car! I was actually on my way to purchase a BMW before speaking with Jeanne. I visited the dealership the Monday before and I hadn’t heard back from anyone. Therefore I was a little disappointed. I spoke with her and visit you guys and purchased my car. More

New vehicle purchase Purchased vehicle on the 11th did not bring it home until the 16 due to mechanical issues right off the showroom floor. Should update them. Purchased vehicle on the 11th did not bring it home until the 16 due to mechanical issues right off the showroom floor. Should update them. More

The Best Sales Person Ever! Heba was amazing! This is my first purchase with Mercedes and Heba made the process so easy. She makes sure you get the best car and deal. She is such Heba was amazing! This is my first purchase with Mercedes and Heba made the process so easy. She makes sure you get the best car and deal. She is such a great and nice person to buy with. I am only buying cars from Heba from now on she really values her customers and goes above and beyond finding what you want and how much you want to pay. She was very available for questions and had the car ready for pick up with a full tank and cleaned. More

EXCELLENT SALESMAN (ERNIE) Excellent experience. Worked with me on the pricing and my trade in. Ernie has always gone beyond the call. of duty. I'm sure I'll be back Excellent experience. Worked with me on the pricing and my trade in. Ernie has always gone beyond the call. of duty. I'm sure I'll be back More

Scotty Hutton He has always been extremely helpful with getting my services done at the best price and in the most prompt way possible. I always know my car is in t He has always been extremely helpful with getting my services done at the best price and in the most prompt way possible. I always know my car is in the best care when it’s with him! More

Wonder Excellent service dept.. Alway prompt, courteous, friendly and knowledgeable. Nik always goes out of his way to ensure I’m happy. Katie helps me occas Excellent service dept.. Alway prompt, courteous, friendly and knowledgeable. Nik always goes out of his way to ensure I’m happy. Katie helps me occasionally, too. She is awesome, too! More

As usual, exceptional service. Mike Tyson is always the consummate professional, and delivers on time and as promised. In addition, the service department, managed by Richard Friedr Mike Tyson is always the consummate professional, and delivers on time and as promised. In addition, the service department, managed by Richard Friedrichs, is beyond compare. More

Wonderful ,Fantastic,Excellent Mr Ernie debus is fantastic.He is knowledgeable,helpful,honest and represents the highest standards of business professionalism. this is the second ca Mr Ernie debus is fantastic.He is knowledgeable,helpful,honest and represents the highest standards of business professionalism. this is the second car i purchased with Ernie's help and I would recommend him to all my friends and associates.he is thorough in his preparedness and extremely helpful to his customer.indeed he is a great asset to your company. More

Easy to do business I was able to set appointment and get the work done and not miss anytime giving me a loaner car to go back to work. I was able to set appointment and get the work done and not miss anytime giving me a loaner car to go back to work. More

Pleasant Professional, Courteous, and Expediate My experience with Mercedes was pleasant. My Sales Person Mr. Tyson ,My Sales manager Mr. Clay, and the Finance Manager Mr. Will Russ , was all profe My experience with Mercedes was pleasant. My Sales Person Mr. Tyson ,My Sales manager Mr. Clay, and the Finance Manager Mr. Will Russ , was all professional ,pleasant, courteous and speedy, they act faster than a drive thru. I went in for a service on my 2015 vehicle and ended up purchasing a new 2019. I must say the finance manager Will Russ was the best , he explained all the extended warranties and the benefits of them. I was very pleased with his performance of expertise. Thanks, to all . More