Mercedes Benz of New Orleans

Great experience with a wonderful sales rep. I cannot say enough about our sales representative, Ernie Debus. He went above and beyond to make sure my husband and I had a great experience. We hav I cannot say enough about our sales representative, Ernie Debus. He went above and beyond to make sure my husband and I had a great experience. We have leased through Mercedes Benz for 15 years and Ernie has been the most knowledgeable and helpful rep that we have worked with. He kept in constant communication with us, answered all of my questions and made the whole experience very enjoyable. More

A damaged tire on my car was replaced quickly. Mercedes-Benz N.O. quickly replaced a tire on my E350 without an appointment. The service was excellent. The waiting area was comfortable, and I rec Mercedes-Benz N.O. quickly replaced a tire on my E350 without an appointment. The service was excellent. The waiting area was comfortable, and I received a fee car wash. More

Good service. Complementary car wash. Car washers are great. Car washers do a fantastic job. Service always meet my expectations. Good courtesy by allowing you to get a loaner vehicle. Explanation of service is Car washers do a fantastic job. Service always meet my expectations. Good courtesy by allowing you to get a loaner vehicle. Explanation of service is recommended and what can wait. More

Mercedes Benz of NOLA and Robert Taylor My engine light came on and I was afraid to get stuck out on the road so a I drove it directly to MB of NOLA where Robert took great care of me and my My engine light came on and I was afraid to get stuck out on the road so a I drove it directly to MB of NOLA where Robert took great care of me and my car. He kept me abreast of what was going on and even called to check on me after. Best service Ever! More

Friendly environment Very knowledgeable and friendly staff. Advisors are understanding and go the extra mile to achieve customer satisfaction. They also keep you in the lo Very knowledgeable and friendly staff. Advisors are understanding and go the extra mile to achieve customer satisfaction. They also keep you in the loop about the status of your vehicle. More

E320 Service The service was good. Usually receive a loaner when the service requires 2 days or more. Also, vehicle was brought in for service message initially. M The service was good. Usually receive a loaner when the service requires 2 days or more. Also, vehicle was brought in for service message initially. Message was still on after service. Found out something had not been addressed for initial service. More

Excellent Service I’ve brought my 2016 C250C to MB of NO 3 times in the last 6 months- front tires replaced in Dec 2018, 50K oil change/maintenance in April, and rear t I’ve brought my 2016 C250C to MB of NO 3 times in the last 6 months- front tires replaced in Dec 2018, 50K oil change/maintenance in April, and rear tires replaced in May. Professional prompt service every time. More

all good with the service and personal car running perfect so far and hope it stays like that for a long long time thanks for the help with the service and personal car running perfect so far and hope it stays like that for a long long time thanks for the help More

Great experience at MB of New Orleans I gave this experience 5 stars because the service advisors and the general atmosphere at MB of NO was excellent. from the moment I was helped out of I gave this experience 5 stars because the service advisors and the general atmosphere at MB of NO was excellent. from the moment I was helped out of my loaner until the moment I got into my own car, I felt like I was a priority to the service team. More

Experience Always it’s an experience, I feel like I’m family not a customer , every time it’s a warm welcome and Katie always works around my schedule Always it’s an experience, I feel like I’m family not a customer , every time it’s a warm welcome and Katie always works around my schedule More