Mercedes Benz of New Orleans - Service Center

BJ goes the extra mile ALWAYS and has a great attitude. He’s my go to guy in the service department. always giving us good advice!! He’s my go to guy in the service department. always giving us good advice!! More

BJ was the best part of the service experience! He was BJ was the best part of the service experience! He was kind, helpful, patient with all of my endless questions and messages, and very accessible. BJ was the best part of the service experience! He was kind, helpful, patient with all of my endless questions and messages, and very accessible. More

B.J. is the best service advisor at Mercedes Benz of New Orleans. He makes my service experience exceptional. I highly recommend him to others! Orleans. He makes my service experience exceptional. I highly recommend him to others! More

Scott is my new service rep and he took care of me and my husband ahead of time and made sure everything we needed was covered. He was not pushy with extra service options and responded to us quickly. Also husband ahead of time and made sure everything we needed was covered. He was not pushy with extra service options and responded to us quickly. Also purchased a new preowned car from Jeanne and it was perfect and was closed very quickly. thank you to the Mercedes Benz of New Orleans team. You are the reason i continue to purchase and service with you. More

Had a few minor issues since I purchased my C class two years ago. My service advisor BJ was always there to help. Always keeps me updated and the best part is he always takes my call or calls me back with years ago. My service advisor BJ was always there to help. Always keeps me updated and the best part is he always takes my call or calls me back with speedy fashion. Truly a asset to Mercedes Benz of New Orleans More

Such a great person, informative, and extremely reassuring. BJ is always a phone call or text away. Always going above and beyond to satisfy customers! reassuring. BJ is always a phone call or text away. Always going above and beyond to satisfy customers! More

BJ consistently provides excellent customer service! He’s very honest and accommodating to your schedule and time. I will recommend BJ to all Mercedes owners out there! very honest and accommodating to your schedule and time. I will recommend BJ to all Mercedes owners out there! More

I have nothing but positive things to say about this dealership, and Scotty H in particular (so friendly and helpful all the time!). Amazing customer care as well as exemplary service on my Mercedes-Ben dealership, and Scotty H in particular (so friendly and helpful all the time!). Amazing customer care as well as exemplary service on my Mercedes-Benz. Would definitely recommend. More

Scotty was a pleasure to work with. Excellent service with very minimal time without my vehicle. He is very efficient and professional. He is very knowledgeable of my vehicle and even showed me differe with very minimal time without my vehicle. He is very efficient and professional. He is very knowledgeable of my vehicle and even showed me different features that I did not know my car was equipped with. He went above and beyond and made me feel like a valued customer. More