Mercedes-Benz of New Rochelle - Service Center

My tire warning lights Called for emergency appointment and was able to get one. Asked for a loaner. None was available but after further phone calls I got one! Called for emergency appointment and was able to get one. Asked for a loaner. None was available but after further phone calls I got one! More

Fast appointment and service This location had an appointment for me to go there on the next day compared to other dealers that take almost a week or so. Prompt service and I was This location had an appointment for me to go there on the next day compared to other dealers that take almost a week or so. Prompt service and I was updated throughout the time I was there. Lounge seating with complete coffee shop. Thank you! More

Service Very fast, available for the next day or two, not in 2 weeks, definitely will recommend them and will go there again with no hesitation Very fast, available for the next day or two, not in 2 weeks, definitely will recommend them and will go there again with no hesitation More

Never returning to this dealership (theivelership) Customer rep hangs up da phone on you. Trouble to get a loaner. And when they do give it, they wanna charge u for flat tires that has been used by man Customer rep hangs up da phone on you. Trouble to get a loaner. And when they do give it, they wanna charge u for flat tires that has been used by many customers and want to charge u a bill when they go flat when the car is being driven by multiple people. They a bunch of crooks. I will never set foot in this dealership. Poor customer service. They don’t care bout the customer but what funds u could put in their pockets. BMW never treated me like this. After today going to a bmw dealership and trade in this piece of xxxx for a 5series. I’m appalled by the way the manager deals wit its customer More

Service Everyone one was pleasant and attentive. Maria was very professional and friendly. Tamzin was very pleasant and helpful as well. The atmosphere and am Everyone one was pleasant and attentive. Maria was very professional and friendly. Tamzin was very pleasant and helpful as well. The atmosphere and amenities were welcoming. More

Thank you!! I would like to take this opportunity to thank everyone at New Rochelle Site for your excellent service. Especially for immediate attentions paid, alm I would like to take this opportunity to thank everyone at New Rochelle Site for your excellent service. Especially for immediate attentions paid, almost no waiting required everytime. True Professionals!!! More

Exceptional This is my 1st Benz and I am living the car and the this dealership is a great dealership who keep Going above and beyond to make a lasting impression This is my 1st Benz and I am living the car and the this dealership is a great dealership who keep Going above and beyond to make a lasting impression on their customers More

Great service! I can’t say how convinient and friendly this dealership has been. I’ve had several service needs and have had great experiences with everyone there, e I can’t say how convinient and friendly this dealership has been. I’ve had several service needs and have had great experiences with everyone there, even without an appointment. I’ve gotten a loaner every time. I can’t say enough about the level of service, they are fantastic! More

Excellent customer service This is a really professional, courteous and friendly dealership. They have really good customer service and have been prompt with my service. I like This is a really professional, courteous and friendly dealership. They have really good customer service and have been prompt with my service. I like dealing with this dealership, it's always pleasant. More

Great service Everything was great wonderful service!service was professional and I was taken right away. I had a leisurely breakfast while there and the car was in Everything was great wonderful service!service was professional and I was taken right away. I had a leisurely breakfast while there and the car was in perfect condition when finished. More