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Mercedes-Benz of North Scottsdale
Phoenix, AZ
741 Reviews
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December 16, 2020
A very efficient operation! Very good staff and well-trained!! No wasted processes here. They always have the customer’s best interest in mind. I will return. well-trained!! No wasted processes here. They always have the customer’s best interest in mind. I will return. More
by Azhaughin
Employees Worked With
John Cummins
December 16, 2020
As always, prompt, courteous and professional service. I’ve been to other dealers for service but none compare to Mercedes Benz of North Scottsdale. I will continue to use them in the future. I’ve been to other dealers for service but none compare to Mercedes Benz of North Scottsdale. I will continue to use them in the future. More
by Craig Thorson
Employees Worked With
Ken Lamb
December 13, 2020
Mark got my car serviced in an hour.... outstanding and much appreciated. Mark is cheerful, friendly and very helpful! The work done is always spot on. Sent me off with a freshly washed car!! much appreciated. Mark is cheerful, friendly and very helpful! The work done is always spot on. Sent me off with a freshly washed car!! More
by Luzelle34
Employees Worked With
Mark
December 12, 2020
extraordinary the service Advisor was magnificent and they do a great job. one issue was the fact that the loaner vehicle was not properly cleaned. The front windshield needed a detailed cleaning. G they do a great job. one issue was the fact that the loaner vehicle was not properly cleaned. The front windshield needed a detailed cleaning. Great experience More
by josepienknagura
Employees Worked With
Mark Dornik
December 12, 2020
Mike stoop has been our advisor for 10 yrs+He is always Mike stoop has been our advisor for 10 yrs+ He is always accommodating and very helpful. Petros has been our salesman for 14 yrs. We plan on see Mike stoop has been our advisor for 10 yrs+ He is always accommodating and very helpful. Petros has been our salesman for 14 yrs. We plan on seeing him aga im n when this lease is up. More
by Fran
Employees Worked With
Petros Theocharides, Mike Stoops
December 10, 2020
Service is terrible. I had a tire that was losing air quickly. I called Mercedes-Benz of North Scottsdale service and was told they couldn't look at my tire until a week later. I drove over to their serv quickly. I called Mercedes-Benz of North Scottsdale service and was told they couldn't look at my tire until a week later. I drove over to their service department with an almost flat tire and begged for help and they said NO WAY. They said they were too busy and to come back next week. The folks were aloof and did not care. This is my first Mercedes (SL 550) purchase. I have had Lexus cars for the past 15 years. I've had beyond excellent service at Bell Lexus and I am appalled at the way I was treated at Mercedes-Benz of North Scottsdale. I am beyond shocked and I regret my decision to move to Mercedes. Disgraceful to send someone away with an almost flat tire. More
by R & R
Employees Worked With
Frank
December 08, 2020
Service was performed as expected. People are pleasant. However, the car was not available when promised and I had to wait too long to pay and pick up my car. However, the car was not available when promised and I had to wait too long to pay and pick up my car. More
by dgd
Employees Worked With
Erik Bobesku
December 03, 2020
Tia is always a pleasure to deal with at Mercedes! She is very professional and responds very quickly. She is great about keeping me updated on the status of my service repairs. is very professional and responds very quickly. She is great about keeping me updated on the status of my service repairs. More
by danatiff1
Employees Worked With
Tia Murphy
December 02, 2020
They do a great job and the entire business works hard to make you happy! Service is always a pleasant experience whenever I need to bring the car in. make you happy! Service is always a pleasant experience whenever I need to bring the car in. More
by Mark C
Employees Worked With
Mike Stoops
