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Mercedes-Benz of North Scottsdale
Phoenix, AZ
764 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 13, 2021
I always have a good experience because of my wonderful Service Manager, Mark Dornik. He takes charge & always makes me happy and my car is always completed as promised. Service Manager, Mark Dornik. He takes charge & always makes me happy and my car is always completed as promised. More
by Linda
Employees Worked With
Mark Dornik
January 12, 2021
Everything is always done professionally both in front and garage operations. Even over one year from last repair, they honored the warranty and redid the repair free of charge. and garage operations. Even over one year from last repair, they honored the warranty and redid the repair free of charge. More
by Zyzzyva
Employees Worked With
Kate Guerrero
January 10, 2021
Always quality service. Friendly. Quick turn around. Received notification as soon as it was ready. Appreciate that I have my same service person each visit! Received notification as soon as it was ready. Appreciate that I have my same service person each visit! More
by scanady
Employees Worked With
John Cummins
January 09, 2021
I would strongly recommend Mercedes of north Scottsdale for your auto service and purchase. They are honest efficient and most of all very customer oriented. Sincerely Charlie Scharf for your auto service and purchase. They are honest efficient and most of all very customer oriented. Sincerely Charlie Scharf More
by Charlie
Employees Worked With
Ken Lamb, Josh Schwartz
January 06, 2021
Anthony was prompt to check me in, kept me updated. Text me when it was ready. Car was clean, the check out was easy & service staff brought my car out quickly me when it was ready. Car was clean, the check out was easy & service staff brought my car out quickly More
by Barb.mac2
Employees Worked With
Anthony Salani
January 04, 2021
Very helpful Parts dept. worked with me to find the difficult to find parts I was looking for. Sales team goes out of their way to insure you are happy with your purchase difficult to find parts I was looking for. Sales team goes out of their way to insure you are happy with your purchase More
by Craig
Employees Worked With
Gary Kelly, Tom Brown
January 04, 2021
Excellent service by the sales staff and the other staff I encountered. I will highly recommend them to everyone I know. I certainly going to return when I need a new vehicle I encountered. I will highly recommend them to everyone I know. I certainly going to return when I need a new vehicle More
by Mfranczak
Employees Worked With
Michael Wood, Chris Irving, Petros Theocharides, Reymondo Lilabi, Roger Day, Joe Girvin, Iza Shewan, Chris Schumacher, Dave Montrezza
December 31, 2020
Our Service Manager, Tia, was AMAZING! From start to finish she was hands on and so thorough. Such a pleasant surprise from our experience with the Schumacher. We swore we’d never do business at this lo finish she was hands on and so thorough. Such a pleasant surprise from our experience with the Schumacher. We swore we’d never do business at this location, but since Schumacher is no longer involved and Penske is now running shop we are once again lifelong customers of Mercedes. Kyle in parts was amazing as well! Thank you Penske for a great experience! Michael Schumacher is listed below to rate our experience and if he’s still involved at this location we’d like to be informed because he treated my 80 year old father with complete disrespect. If this is being read by a human please contact me. More
by Windycityprincess
Employees Worked With
Tia and Kyle
December 19, 2020
The only disappointment was the price charged for the battery. Probably could/should have purchased it somewhere else. Estimated wait time was accurate. Complimentary coffee shop was not open all battery. Probably could/should have purchased it somewhere else. Estimated wait time was accurate. Complimentary coffee shop was not open all morning. More
by douglasgrea
Employees Worked With
John Cummins
