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Mercedes-Benz of North Scottsdale

Phoenix, AZ

4.9
764 Reviews

18530 N Scottsdale Rd

Phoenix, AZ

85054

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Showing 764 reviews

December 08, 2020

Service was performed as expected. People are pleasant. However, the car was not available when promised and I had to wait too long to pay and pick up my car. More

by dgd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Bobesku
Dec 09, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for your feedback. We are always looking for ways to improve and we will bring this up with our management team. If there is anything Mercedes-Benz of North Scottsdale can do for you, please be sure to let us know.

December 03, 2020

Tia is always a pleasure to deal with at Mercedes! She is very professional and responds very quickly. She is great about keeping me updated on the status of my service repairs. More

by danatiff1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia Murphy
Dec 04, 2020 -

Mercedes-Benz of North Scottsdale responded

We are pleased to hear you had such a positive experience with Tia! If you ever need more help, just give us a call. Happy motoring!

December 02, 2020

They do a great job and the entire business works hard to make you happy! Service is always a pleasant experience whenever I need to bring the car in. More

by Mark C
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
Dec 02, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you for the great review! We are happy to learn that our team consistently exceeds your expectations. If we can do anything else for you, please be sure to let us know.

December 02, 2020

Very easy to work with. Excellent attention fair price. Nice delivery good following Richard in sales was very professional. The finance process was very professional More

by Roblou15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 02, 2020 -

Mercedes-Benz of North Scottsdale responded

Thank you so much for taking a moment of your day to share your great feedback for Richard. We're super glad to see your satisfaction and we look forward to seeing you again in the future!

November 25, 2020

Another convenient and efficient service experience at MB of North Scottsdale under the direction of Ken Lamb. The regular maintenance work was done correctly as usual. More

by Bob M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Lamb
November 22, 2020

Lou and his associate were the best! I was treated with respect, they were very knowledgeable, and had me in and out in no time. And I love my car!!! More

by gerrilynvandehoef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gordon
November 18, 2020

Tia is great. Always ready when I come in for service and gets me to the rental car counter quickly. Communicates to me about the status of my car throughout the day. Always sends her contact info to m More

by EAGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia
November 17, 2020

Our salesman Petros was informative and straight up honest. And the process was quick. Finance was awesome. Hope to do business there again soon. Would recommend to others More

by joy2252003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petros Theocharides
November 17, 2020

Very professional and knowledgeable friendly and well located. The dealership front desk also very helpful. Went out of the way to find what I was interested in and the technical support was helpful More

by Msassaman6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remington Logue
November 15, 2020

My wife, Angela, and I have worked with Mike Stoops for 20 years. He is the best service representative we have had in 60 years of car ownership. He promptly updates us by phone and text regarding the requ More

by Jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stoops
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