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Mercedes-Benz of North Scottsdale
Phoenix, AZ
764 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 764 reviews
November 15, 2020
I always get honest, reliable service from the dealership. Mike Stoops, my serve representative, keeps me updated on costs and price and offers a loaner car if I need it. I really like the conven dealership. Mike Stoops, my serve representative, keeps me updated on costs and price and offers a loaner car if I need it. I really like the convenience of text updates and pay on line. More
by Jadkins7
Employees Worked With
Mike Stoops
November 14, 2020
This is a great dealership. The people are all friendly and knowledgeable. The service department is top notch. To sum up in one word it would be professionalism I would recommend them. and knowledgeable. The service department is top notch. To sum up in one word it would be professionalism I would recommend them. More
by Gary H
Employees Worked With
Lou Gordon, Mike Stoops
November 10, 2020
Had serious issue w new GLE. Two Cal dealers downplayed, stonewalled, and denied. N S’dale went above and beyond to diagnose and fix complex computer-related issue. Their technician John directly interfac stonewalled, and denied. N S’dale went above and beyond to diagnose and fix complex computer-related issue. Their technician John directly interfaced w me and has significant expertise on the computer software issues. Anthony Salani even drove to So Cal to retrieve vehicle that I was uncomfortable driving. They have earned and won my loyalty ! More
by anne
Employees Worked With
Andy Homer , Anthony Salani
November 10, 2020
Friendly and knowledgeable staff from sales trough delivery after sale was including telephone text and emsil follow up. Would use them again for another purchase delivery after sale was including telephone text and emsil follow up. Would use them again for another purchase More
by Lporter
Employees Worked With
Mark Field
November 09, 2020
John Cummings has serviced our cars for about 20 years and is the best,best, best! Service and friendliness are your true strengths.... don’t get overly “corporate”!! and is the best,best, best! Service and friendliness are your true strengths.... don’t get overly “corporate”!! More
by Pauld31
Employees Worked With
John Cummins, Iza Shewan
November 04, 2020
Everyone is always very nice and helpful. My scheduled appointment was on time. The pandemic protocals were all met. The dealership is very clean and I love all the AMG vehicles. appointment was on time. The pandemic protocals were all met. The dealership is very clean and I love all the AMG vehicles. More
by Love my Benz
Employees Worked With
John Cummins
November 03, 2020
I have been most pleased with this dealership through my many Mercedes Benz purchases. Ken has taken care of me for many, many years and I trust him completely. Keep up the good work. many Mercedes Benz purchases. Ken has taken care of me for many, many years and I trust him completely. Keep up the good work. More
by DLK
Employees Worked With
Ken Lamb
November 01, 2020
Amazing customer service!Team members are personable and Amazing customer service! Team members are personable and professional! Car was ready when promised and clean! Cashier was efficient and friendly! Amazing customer service! Team members are personable and professional! Car was ready when promised and clean! Cashier was efficient and friendly! All in all it was an excellent experience! More
by JAZZMAN1859
Employees Worked With
Mark in service
October 29, 2020
All staff are courteous and friendly. Covid guidelines were being adhered to. Clean facility. I am as kept up to date on the status of my vehicle via text messages were being adhered to. Clean facility. I am as kept up to date on the status of my vehicle via text messages More
by nancyp5
Employees Worked With
Mike Stoops
